Description
Asana Client Management (ACM) fixes client delivery friction by centralizing briefs, approvals, and file uploads within a branded client portal powered by the Asana Work Graph. The AMER Solutions Org drives customer acquisition and accelerates revenue growth through a mastery of strategic sales and Asana platform expertise, acting as trusted advisors to bridge the gap between the voice of business and the voice of the customer. The SE role on this team is where the product story becomes real for customers; you'll sit alongside the AEs on the ACM incubation pod, own the technical side of the deal, and show agency leaders exactly how their teams will leverage AI Teammates to optimize workflows. This is a builder role where what you configure in demos and what you hear from customers will directly shape the product and define our future playbook.
This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
-
Own the technical side of the ACM sales cycle: demos, workflow configuration, and solution design for agency and professional services buyers.
-
Build vertical-specific demo environments for primary verticals—Advertising & Marketing, Media, Digital Services, Design & Creative, and PR—that let AEs compress time-to-proof on every call.
-
Translate customer pain into specific product configurations; show a Head of Delivery exactly how the Notice/Recommend/Approve loop works for their brief intake process, not a generic walkthrough.
-
Drive AI Teammate activation post-close; your job doesn't end at the signature—you make sure the portal has real client activity and AIT consumption is running before you hand off.
-
Partner with AEs on multi-stakeholder deals where the technical design or workflow architecture determines whether the deal closes.
-
Gather customer feedback and feed it directly to the product team; you're one of the first people in the field with this product and what you hear matters.
-
Build scaled assets—demo environments, click-throughs, configuration guides—that enable the broader team to carry the technical story without SE support on every deal.
About you
-
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
-
Minimum 2+ years of professional experience, with a strong preference for experience in Solutions, Consulting, or similar customer-facing technical roles.
-
Deep understanding of AI LLMs and GPTs, and the ability to articulate their business applications.
-
Familiarity with work management solutions and their core enterprise value propositions.
-
Proven ability to effectively influence senior-level operations decision-makers.
-
Proficiency in developing product demonstrations, including designing and presenting from decks, briefs, and whiteboards.
-
Strong communication skills to explain complex technical concepts to diverse audiences.
-
Adaptable to working in fast-paced environments with changing priorities.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated On-Target Earnings (OTE) range is between $150,000 - $158,000. The actual compensation package will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the compensation range for this role may be modified. In addition to base compensation, your package may include additional components such as equity and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
-
Mental health, wellness & fitness benefits
-
Career coaching & support
-
Inclusive family building benefits
-
Long-term savings or retirement plans
-
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.
Similar jobs
Est. 87,750 EUR
Our sales team is focused on finding efficient paths to successful, profitable, long-term customers by building a user-driven marketing and sales engine. We act as a key voice of the customer to the product team, helping…
Est. 97,650 GBP
Our sales team is focused on finding efficient paths to successful, profitable, long-term customers by building a user-driven marketing and sales engine. We act as a key voice of the customer to the product team, helping…
Est. 87,750 EUR
Our sales team is focused on finding efficient paths to successful, profitable, long-term customers by building a user-driven marketing and sales engine. We act as a key voice of the customer to the product team, helping…
Est. 92,000 GBP
We're seeking a driven, entrepreneurial Solutions Engineer to join a newly formed team bringing Command by Asana to product development and engineering teams. This is a unique opportunity to be at the ground floor of an…
Est. 174,000 USD
We're hiring a Senior Technical Program Manager to lead Asana's push into agentic work management — building the programs that let AI teammates plan, execute, and orchestrate work alongside humans. You'll drive initiativ…
Est. 87,700 EUR
We're seeking a driven, entrepreneurial Solutions Engineer to join a newly formed team bringing Command by Asana to product development and engineering teams. This is a unique opportunity to be at the ground floor of an…
Est. 175,000 USD
We’re looking for a collaborative go-getter who gets excited about winning as a team and helping others succeed. You will be part of our small AMER Deal Desk team under the Finance organization. This means you’ll have th…
Est. 173,075 USD
Command by Asana is a new product purpose-built for software development teams that helps engineers stay in flow Command automatically catalogs the decisions, context, and next steps agents need to stay efficient and kee…
Est. 187,500 GBP
We’re looking for a hunter-minded Incubation Account Executive to help launch Command by Asana - our new product purpose-built for software development teams to stay in flow, catalog context, and de-risk releases in real…
We're hiring a Senior Technical Program Manager to lead Asana's push into agentic work management — building the programs that let AI teammates plan, execute, and orchestrate work alongside humans. You'll drive initiativ…
Est. 188,000 USD
The People Team at Asana works to enable all Asanas to achieve our goals as a company in a way that is consistent with our values. We focus on recruiting, developing, and retaining exceptional talent from diverse backgro…
Est. 167,650 USD
As a member of the AMER Solutions Org, you will act as a trusted advisor for prospects and clients, driving customer acquisition and accelerating revenue growth through a mastery of strategic sales and Asana platform exp…
Est. 142,000 USD
The Asana Marketing team is responsible for fueling business growth and building a brand customers love. We create campaigns and content to attract new accounts and inspire current ones to grow with us. We continue to gr…
Est. 215,500 USD
Our Legal team at Asana works collaboratively across functions to achieve our ambitious mission of fostering effortless teamwork for everyone. We are a tightly-knit and cooperative group committed to supporting teams thr…
Est. 207,000 USD
The Global Field Readiness team at Asana is building the foundation for how our revenue organization learns, grows, and performs. We are looking for a strategic, detail-oriented leader to own the end-to-end strategy for…
Est. 234,000 USD
Our finance team tracks and seeks to understand the factors driving our growth and success. We help our entire organization achieve our operational and financial goals while embodying our company values. We ensure our ob…
Est. 223,500 USD
Our Legal team at Asana works collaboratively across functions to achieve our ambitious mission of fostering effortless teamwork for everyone. We are a tightly-knit and cooperative group committed to supporting teams thr…
Est. 237,000 USD
Head of Global SEO/AEO We’re looking for a data-driven Head of Global SEO/AEO to own our worldwide organic growth strategy and execution. In this role, you will scale SEO and Answer Engine Optimization (AEO) into high-pe…
People Partner (Japan, APAC, and Global) We’re looking for an experienced, strategic People Partner (Human Resources Business Partner) to support our Japan, APAC, and global teams. Joining the People Team, you will deliv…
Est. 145,000 EUR
Our sales team is committed to customer centricity by focusing on understanding and meeting the unique needs and aspirations of each customer. We prioritize delivering exceptional value through tailored solutions and str…
Est. 1,212,600 SEK
Our sales team is committed to customer centricity by focusing on understanding and meeting the unique needs and aspirations of each customer. We prioritize delivering exceptional value through tailored solutions and str…
Senior Analytics Engineer The Data Science & Analytics team at Asana is how the company turns data into decisions — defining the questions that matter, surfacing the answers, and making sure insight is at the center…
Est. 187,500 USD
The People Team at Asana works to enable all Asanas to achieve our goals as a company in a way that is consistent with our values. We focus on recruiting, developing, and retaining exceptional talent from diverse backgro…
Est. 552,000 PLN
Asana's Data Science team helps us fulfill our mission by informing strategy, defining success metrics, and identifying new ways to deliver user value. Data scientists are at the crux of deepening our understanding of th…
Est. 333,000 USD
We’re looking for an experienced engineering leader to lead and scale Asana’s flagship AI Teammates Pillar within our Core/AI Organization. Reporting directly to the Head of Engineering, AI & AWM, you will oversee an…
Est. 225,000 USD
Asana Marketing is hiring a Product Marketing Director to own the GTM strategy for our new product, Command by Asana. This strategic, high-growth role is focused on rapidly scaling products from initial traction to mass…
Est. 522,000 PLN
The Security team is responsible for protecting Asana’s employees, users, and customers. We are a team of security engineers and risk and compliance practitioners who build innovative safeguards to ensure that our data i…
Est. 225,000 USD
Asana Marketing is hiring a Principal Product Marketing Manager to own the GTM strategy for our new product, Command by Asana. This strategic, high-growth role is focused on rapidly scaling products from initial traction…
Est. 225,000 USD
The Asana Marketing team is responsible for fueling business growth and building a brand customers love. We create campaigns and content to attract new accounts and inspire current ones to grow with us. We continue to gr…
Est. 225,000 USD
The Asana Marketing team is responsible for fueling business growth and building a brand customers love. We create campaigns and content to attract new accounts and inspire current ones to grow with us. We continue to gr…