Description
At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever.
At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies.
The team
The cyber claims team is the voice of our insured! At-Bay claims works closely with our security, cyber research, product and underwriting teams to connect the dots across rich data and improve At-Bay’s ability to underwrite cyber risk. As a member of our cyber claims team you’ll be surrounded by people that love what they do and a company that recognizes the value our team brings to the business. Our team is known for its industry leading loss ratio and service excellence which translates to helping our customers in time of need.
Your impact
- Collaborate with internal team and external vendors to chart the best course for resolving cyber incidents
- Evaluate coverage for claims and draft coverage letters
- Build strong relationships across the company and act as trusted advisor for underwriting and risk function with regard to claims trends and development
- Foster feedback loop with underwriting and security team to fuel the improvement of our products and automated UW engine
- Cultivate strong relationships with brokers and insureds and deliver the excellent service for which At-Bay is distinguishing itself
- Evaluate and manage exposure for cyber incidents
- Report on significant claims to management
- Evaluate and proactively set reserves
- Focus on continuous improvement for everything we do from a claims perspective and in connection with UW and security feedback loop
In this role we value
- Endless curiosity
- A sense of humor and a healthy dose of humility
- Desire to have an impact far deeper than just the claims that you manage by collaborating across the company to understand the risks our insureds face and consistently improve our underwriting technology and products
- Excellent communication skills and capable of credibly speaking to clients and partners regarding cyber incidents and At-Bay’s value
- Experience partnering with external stakeholders
Knowledge & experience
- 4-8 years of insurance claims-handling experience; at least 50% of the claims you currently handle are in cyber insurance, including ransomware, business email compromise, business interruption, and financial fraud
- Experience handling miscellaneous professional liability (E&O) third party claims is a plus
- Strong interpersonal skills
- Strong organizational and multitasking skills
- Dedication to delivering exceptional service to our customers
Education & qualifications
- Licensed claims adjuster (good to have licenses in multiple states, and willingness to obtain more)
- College degree or equivalent experience/education
- Insurance practice experience as a paralegal also could be considered
Pay transparency paragraph: Our estimated base pay range for this role is $80,000-110,000 per year. Base salary is determined by a variety of factors including but not limited to market data, location, internal equitability, domain knowledge, experiences and skills. In general, if the position sparks your interest we encourage you to apply - our team prioritizes talent.
Similar jobs
Est. 123,500 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 294,500 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 294,500 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 260,000 USD
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Est. 332,500 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 294,500 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 294,500 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 233,000 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 144,300 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 294,500 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 266,000 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 180,500 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 120,000 USD
About Keyfactor Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies…
Est. 120,000 USD
About Keyfactor Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies…
Est. 294,500 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 120,000 USD
Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by n…
Est. 267,375 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 294,500 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 120,000 USD
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Est. 72,000 USD
ABOUT THE ROLE: As a Client Success Associate, you are the client's primary point of contact for day-to-day operational matters and are responsible for overseeing these tasks through resolution. The Client Associate acts…
Est. 120,000 USD
About Keyfactor Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies…
Est. 120,000 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 103,900 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 294,500 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 200,000 USD
Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by n…
Est. 294,500 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 332,500 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 55,000 USD
Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them become…
Est. 65,000 USD
ABOUT THE ROLE: As a Client Success Associate, you provide operational team support behind the scenes of the client relationship, working through day-to-day account and service matters and owning those issues through res…