Description
About the Role
We are seeking a highly technical and creative Demo Engineer to join our Technology Solutions & Presales (TSP) organization. In this role, you will be responsible for designing, building, and maintaining world-class demonstration environments that enable our Solutions Engineering team to effectively showcase the value of our platform to customers and partners.
As a Demo Engineer, you will sit at the intersection of Product, Engineering, Product Marketing, and Solutions Engineering, transforming complex technical capabilities into compelling customer-facing experiences. You will help define how our products are demonstrated globally, ensuring field teams have scalable, reliable, and impactful demo assets that accelerate sales cycles and elevate customer engagements.
Key Responsibilities
Build & Maintain Demo Environments
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- Design, build, and manage demonstration environments that accurately reflect real-world customer scenarios.
- Configure cloud services, integrations, datasets, workflows, and personas that support compelling product storytelling.
- Ensure demo platforms remain updated with product releases, feature enhancements, and roadmap developments.
- Proactively identify and resolve technical issues within demo environments before customer-facing engagements.
- Develop reusable demo frameworks that can be leveraged across multiple sales motions and customer segments.
Enable Presales Excellence
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- Partner closely with Solutions Engineers to understand field requirements and customer use cases.
- Create standardized demo assets, scripts, and technical narratives that drive consistency across the organization.
- Reduce demo preparation time through automation, templates, and scalable best practices.
- Support strategic opportunities that require customized or advanced demonstration environments.
- Help ensure technical accuracy and excellence across all customer-facing demonstrations.
Drive Technical Storytelling
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- Translate product capabilities into business outcomes that resonate with customers and prospects.
- Design demonstrations that highlight key differentiators, competitive advantages, and measurable customer value.
- Continuously refine demo experiences based on customer feedback, win/loss insights, and field team input.
- Develop repeatable narratives that align with go-to-market priorities and sales plays.
- Create engaging technical stories that simplify complex concepts for both technical and business audiences.
Cross-Functional Collaboration
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- Partner with Product Management and Engineering teams to understand upcoming releases and product innovations.
- Collaborate with Product Marketing to align demonstrations with messaging, positioning, and campaign priorities.
- Work alongside Sales and Solutions Engineering leadership to support strategic initiatives and enablement programs.
- Gather and incorporate customer and field feedback to continuously improve demo environments and assets.
Required Qualifications
- 3+ years of experience in Solutions Engineering, Sales Engineering, Solution Architecture, Technical Enablement, Product Demonstrations, or a related customer-facing technical role.
- Experience delivering software demonstrations within SaaS, Cloud, Data Security, Governance, Collaboration, or Enterprise IT environments.
- Strong technical aptitude and understanding of modern cloud platforms and enterprise technologies.
- Excellent verbal and written communication skills.
- Proven ability to explain complex technical concepts in a simple, compelling manner.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Experience collaborating with both technical and non-technical stakeholders.
Preferred Qualifications
- Experience building and maintaining demo environments, proof-of-concept environments, technical labs, or sandbox environments.
- Familiarity with Microsoft 365, Azure, SharePoint, Data Security, Compliance, Governance, or AI solutions.
- Experience with scripting, automation, APIs, or cloud environment provisioning.
- Background in Presales, Product Marketing, Technical Product Management, Sales Enablement, or Solutions Consulting.
- Experience supporting Enterprise and Strategic sales organizations.
- Knowledge of competitive positioning and solution-based selling methodologies.
The Salary Range for this role is $80,000 - $110,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions—apply even if your expectations fall outside the range.
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