Description
Location: Toronto (Hybrid) | Practice Area: Banking & Payments | Type: Permanent
Help financial services organizations turn complex transformation challenges into practical, lasting change.
The Role
As a Consultant within our Banking & Payments practice, you’ll support the delivery of financial transformation initiatives for leading financial services organizations. Working across business, operations, finance, technology, and change teams, you’ll help understand current-state challenges, define requirements, and shape practical future-state solutions.
You’ll combine business analysis and consulting skills with effective stakeholder engagement, helping clients navigate change and translate complex business problems into clear, actionable outcomes.
What You’ll Do
- Support financial transformation initiatives across business, operations, finance, technology, and change teams.
- Analyze current-state processes, gather business requirements, assess gaps, and help define practical future-state solutions.
- Plan, coordinate, and facilitate workshops and working sessions to align stakeholders on requirements, priorities, issues, and decisions.
- Contribute to change management activities, including stakeholder impact assessments, change readiness, communications, training support, and adoption planning.
- Translate complex business challenges into clear requirements, process flows, presentations, recommendations, and other client-ready deliverables.
What We’re Looking For
- Experience applying business analysis and consulting skills within financial services or transformation environments.
- Strong stakeholder engagement skills, with the ability to build trusted relationships and manage communication and expectations across different levels of an organization.
- Experience collaborating with cross-functional teams to ensure proposed changes are practical, understood, and aligned with broader transformation objectives.
- Strong analytical and problem-solving skills, with the ability to structure complex information and develop clear recommendations.
- Effective facilitation, communication, and presentation skills, with the ability to work successfully in a fast-paced, client-facing consulting environment.
Bonus Points For
- Experience supporting financial transformation programs within banking, payments, or broader financial services.
- Exposure to finance, operations, technology, and organizational change initiatives.
- Experience supporting change readiness, stakeholder impact assessments, communications, training, or adoption activities.
- Experience developing process maps, requirements documentation, presentations, and other client-facing materials.
- Experience working with multidisciplinary teams on complex transformation initiatives.
Why Join Capco
- Deliver high-impact solutions for leading financial institutions.
- Work in a collaborative, flat, and entrepreneurial consulting culture.
- Access continuous learning, training, and opportunities for professional development.
- Be part of teams delivering meaningful transformation across financial services.
- Help shape the future of banking and payments transformation.
Benefits
We offer a competitive, people-first benefits package designed to support every aspect of your life:
- Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment.
- Retirement Savings Program – Registered Retirement Savings Plan (RRSP) with the option of receiving a matching employer contribution.
- Virtual Health Care & Family Support – Company-paid virtual health care and Employee & Family Assistance Program (EFAP) support for employees and their dependents/partners.
- Family & Wellness Support – Enhanced parental leave benefits available from Day 1, a company-sponsored new parent gift, and fitness reimbursement to support health and well-being.
- Career Growth – A Business Coach from Day 1, providing personalized one-on-one coaching to support your career growth, accelerate development, and help you achieve your professional goals at Capco.
Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.
Use of Artificial Intelligence in Talent Acquisition
At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.
AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.
Why This Role Is Open
We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.
Pay Transparency
The salary range for this position is listed below. Additionally, this position may also be eligible to receive an annual discretionary/variable bonus payment.
Capco is committed to providing fair and equitable compensation to our people. Our compensation policies and salary ranges are designed to allow our people to progress through the salary range as they demonstrate strong performance and develop in their role over time. The base pay offered to selected candidates will be within the salary range and the placement will vary based upon a variety of factors, including, but not limited to job-related knowledge, skills, experience and internal equity.
Similar jobs
Capco is looking for a Consultant, Data Validation to join our Technology & Engineering practice in Toronto. This is an exciting opportunity for an analytical professional who enjoys solving complex data challenges,…
Shape strategy. Lead transformation. Turn complex financial services challenges into meaningful outcomes. The Role Financial institutions are navigating rapid change driven by evolving customer expectations, emerging tec…
Shape strategy. Lead transformation. Turn complex financial services challenges into meaningful outcomes. The Role Financial institutions are navigating rapid change driven by evolving customer expectations, emerging tec…
As a Technology Crisis Management Lead, you will play a key role in strengthening our clients' operational resilience by leading and supporting responses to high-impact technology incidents. Working alongside technology,…
Lead the future of insider risk management by delivering strategic controls that protect our clients, strengthen governance, and enable secure transformation across financial services. The Role As a Senior Program Manage…
Lead the future of insider risk management by delivering strategic controls that protect our clients, strengthen governance, and enable secure transformation across financial services. The Role As a Project Manager withi…
The Role We are seeking an experienced Technology Controls & Cyber Security leader to join our Technology & Engineering practice in Toronto. In this role, you will partner with senior stakeholders to strengthen s…
Shape the future of secure customer identity and digital trust for leading financial services organizations. The Role We are seeking a Customer Identity Solutions Architect with deep Customer Identity and Access Manageme…
The Role Capco is looking for an experienced Data Architect with deep expertise across data flows, data integration, data sources, and enterprise data architecture. You’ll work with clients to understand how data moves a…
Build secure, scalable backend solutions that protect the world's leading financial institutions. The Role Capco is seeking a Security Engineering Developer to design, develop, and enhance enterprise authentication capab…
Build and deliver complex enterprise software solutions for financial services clients. The Role As a Senior Software Engineer at Capco, you’ll design, develop, modify, maintain, and support complex web-based products an…
Build and deliver complex enterprise software solutions for financial services clients. The Role As a Senior Software Engineer at Capco, you’ll design, develop, modify, maintain, and support complex web-based products an…
Drive smarter staffing decisions that empower people and enable business performance. The RoleAs a Senior Resource Specialist, you will play a key role in delivering effective, transparent, and data-driven resourcing acr…
Drive critical change initiatives that help secure the future of banking technology. The Role Capco is seeking an experienced Change Manager to support a major banking client on strategic encryption and cryptography init…
Lead enterprise-scale identity transformation while enabling secure, compliant, and agile delivery across complex financial services environments. The Role Capco is seeking an experienced Lead Project Manager / Release T…
The Role Capco is seeking a Senior Full Stack Engineer with strong .NET and React experience to join our Technology & Engineering practice in Toronto. In this role, you will help design, develop, and maintain modern…
Bilingual Talent Acquisition Partner Shape the future of how we attract the brightest minds in consulting and technology. The Role At Capco, our people are at the heart of everything we do. As a Talent Acquisition Partne…
Senior Implementation Engineer - SaaS & Income Processing Application (Hybrid Toronto) The Role What You'll Do Capco is seeking a tenacious & proactive Corporate Actions Implementation engineers our growing team…
Lead complex risk assessment design initiatives, bringing together project management discipline, consulting expertise, and effective process and methodology design. The Role As a Project Manager, Risk Assessment Design…
Shape the future of secure digital identity for leading financial services organisations. The Role We are looking for a CIAM Capability Lead to define and evolve Customer Identity and Access Management (CIAM) capabilitie…
The Role We're looking for a Business Systems Analyst / Data Engineer to combine strong business analysis expertise with hands-on data engineering capabilities. In this role, you'll work with stakeholders to understand b…
The Role We are supporting a leading capital markets client through a critical market infrastructure transformation initiative focused on expanding the Canadian Fixed Income ecosystem and onboarding key market participan…
Senior Business Analyst - SaaS & Income Processing Application (Hybrid Toronto) The Role Capco is seeking a Business Analyst. What You'll Do Capco is seeking a tenacious & proactive Corporate Actions Business Ana…
Capco is seeking a DevOps/DevSecOps Engineer to join our Technology & Engineering practice in Toronto. This role is ideal for someone with a strong DevOps/DevSecOps background who enjoys designing automation solution…
The Role We are seeking an experienced AI Enablement Developer to build and enhance AI-powered capabilities within financial services. You’ll bring strong software engineering expertise, with a particular focus on Python…
Shape the future of banking by modernizing enterprise platforms and building cloud-native solutions that deliver real business impact. The Role We're looking for a Staff Java Engineer who combines deep technical expertis…
Help shape practical technology solutions for the evolving insurance industry. The Role As a Consultant, you will work with clients and delivery teams to support the implementation, integration and ongoing evolution of i…
Lead legacy modernization and support critical mainframe database environments The RoleAs a Lead Database Administrator - Supra, you will lead the legacy modernization team, focusing on the management and optimization of…
Capco is seeking a Disaster Recovery Consultant to join our Banking & Payments practice in Toronto. In this role, you will help clients strengthen their technology resilience by developing, maintaining, and validatin…
Help secure the future of banking through enterprise-scale cryptographic innovation. The Role Capco is seeking an experienced Cryptography Engineer. This newly created role will sit within a Crypto Certification team, re…