Business Analyst

Capital Technology GroupRemote · Posted 19 days ago

Full-timeRemoteEst. 125,000 USD

Description

Capital Technology Group provides expert consulting services software development, digital transformation, human-centered design, data analytics and visualization, and cybersecurity.

Our multidisciplinary teams use agile methodologies to rapidly and incrementally deliver value in close collaboration with our clients. For over a decade, we have been trusted by both federal and commercial clients to solve complex, mission-critical business challenges. The quality of our work has been recognized by our partners and peers through our inclusion in the Digital Services Coalition, a group of forward- thinking firms recognized for excellence in delivering IT services.

Client Requirements: applicants MUST BE US Citizens and be able to obtain Public Trust clearance

The CTG Experience

At Capital Technology Group (CTG), our teams are passionate about modernizing how the federal government delivers software. We partner with federal agencies to build secure, scalable, and mission-driven solutions that make a meaningful impact on millions of people. Recognized as a 2025 Top Workplace by The Washington Post, CTG fosters a culture rooted in our core values. Our values guide how we work together and support one another, creating an environment where employees feel trusted, empowered, and encouraged to grow both personally and professionally.

About the Role

CTG is seeking a Scrum Master to support a mission-critical identity and access management program serving U.S. Citizenship and Immigration Services (USCIS). This program serves as the identity backbone of USCIS, managing how every employee, contractor, and partner agency logs in, what they can access, and how those credentials are managed and protected.

You Will Get To

Serve as Scrum Master for Agile software development teams operating in two-week sprint cycles
Facilitate Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives
Partner with product owners, business analysts, engineers, QA, DevOps, and program leadership to support successful delivery outcomes
Analyze user and stakeholder needs to help identify functional and non-functional requirements
Coordinate activities across multiple delivery teams and shared program resources
Track sprint progress, team performance, and delivery metrics while identifying opportunities for continuous improvement
Remove impediments and help teams maintain focus, productivity, and momentum
Support user acceptance testing (UAT), training, and production deployment activities
Identify, communicate, and help mitigate project risks and delivery challenges
Facilitate stakeholder discussions, workshops, interviews, and working sessions
Mentor and support junior team members while contributing to a collaborative Agile culture
Promote Agile best practices and continuous improvement across the program

Who You Are

A servant leader who enjoys helping teams collaborate, deliver value, and continuously improve
Skilled at facilitating conversations and building alignment across technical and non-technical stakeholders
Comfortable managing competing priorities within complex, enterprise-scale environments
Organized, proactive, and solutions-oriented when addressing delivery challenges
An effective communicator who can adapt messaging for a variety of audiences
Passionate about Agile methodologies, team development, and mission-driven work
Able to navigate ambiguity while maintaining focus on delivery objectives and customer outcomes

Qualifications

Bachelor's degree in Business, Information Systems, Computer Science, or a related field (or equivalent experience)
8+ years of professional experience supporting software development, project delivery, or Agile programs
Experience serving as a Scrum Master on Agile software development projects
Strong understanding of Agile methodologies, Scrum principles, and software delivery lifecycles
Experience facilitating group discussions, workshops, interviews, and training sessions
Experience gathering, analyzing, and documenting functional and non-functional requirements
Experience coordinating cross-functional teams during testing, deployment, and release activities
Strong communication, facilitation, organizational, and stakeholder management skills
Ability to work effectively across multiple teams within a large-scale enterprise environment

Nice to Have

Certified Scrum Master (CSM), PMI-ACP, CSP, SAFe, or similar Agile certification
PMP, Lean, Six Sigma, or other project management certifications
Experience supporting Identity and Access Management (IAM), authentication, authorization, or SSO platforms
Experience supporting federal government agencies

Salary

We are committed to offering a competitive salary for this position, with an estimated range of $110k–$140k annually. Please note that this range is intended to provide a general idea of what to expect. The final offer may vary based on experience, skills, and other factors.

Full Time Employee Benefits

Remote Work (Hybrid roles will be specified in the job post)
Competitive Compensation Package
Medical, Dental, and Vision
Life Insurance, Short/Long Term Disability
Employee Assistance Program
401(k) with 4% matching
Liberal PTO vacation policy
Generous Annual Continuing Education
Annual Wellness Budget
Bonus Incentive Programs (Employee referrals and performance-based rewards)

Thanks for your interest in Capital Technology Group!

Capital Technology Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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