Description
Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.
About the role
This role leads the growth function for Careem Food in Dubai and, by extension, UAE. The Manager owns bottom-up planning, tracks performance against plan, designs and program manages growth initiatives, and ensures cross-functional alignment. This person is the primary bridge between the growth team and the commercial organisation, with direct accountability for ensuring Food hits its revenue targets in the market.
What you’ll do
Growth Planning & Bottom-Up Strategy
- Own the bottom-up growth plan for Dubai/UAE – translating market opportunity into measurable targets across MAUs, OPU, ARPU, and revenue.
- Build and maintain the quarterly and annual growth roadmap, ensuring tight alignment with organisational revenue goals.
Performance Tracking & Reporting
- Own the performance rhythm for Dubai/UAE: weekly/monthly plan vs. actuals reviews, funnel health checks, and initiative-level tracking.
- Build and maintain dashboards that surface the health of key growth metrics across the customer funnel.
- Proactively diagnose gaps vs. plan, identify root causes, and drive corrective actions at pace.
Commercial Partnership & Revenue Accountability
- Act as the primary growth point of contact for the Food commercial team – ensuring growth and commercial plans are tightly integrated.
- Co-own revenue target delivery with the commercial team; design offers, incentives, and promotions that balance growth outcomes with unit economics.
Initiative Design & Execution
- Design growth initiatives end-to-end across user acquisition, engagement, retention, and monetisation.
- Lead A/B testing and experimentation frameworks to iterate and optimize initiatives across channels.
Program Management
- Own the execution cadence for the Dubai/UAE growth portfolio: scoping, resourcing, launch timelines, and post-launch measurement.
- Ensure initiatives are delivered on time with clear owners, milestones, and success metrics.
- Manage cross-team dependencies and proactively escalate blockers to leadership.
Cross-Functional Stakeholder Management
- Align Product, Engineering, Operations, and Marketing around the Dubai/UAE growth agenda.
- Communicate growth performance and strategy clearly to senior stakeholders and leadership.
Customer Segmentation & Lifecycle Management
- Build and manage customer segments using behavioural, demographic, and transactional data.
- Design targeted retention and engagement programmes using cohort analysis and lifecycle insights.
What you’ll need
- Bachelor’s or Master’s degree in Business, Marketing, Engineering, Data Science, or a related field
- 5-7 years of experience in growth, product marketing, or strategy – with a focus on e-commerce, food delivery, or consumer tech platforms
- Proven track record of owning growth plans and delivering against revenue or engagement targets
- Experience coordinating cross-functional initiatives across product, engineering, and commercial teams
- Prior experience in a high-growth, fast-paced market environment; MENA experience a strong plus
- Strong analytical skills – data mining, statistical modelling, SQL
- Deep understanding of A/B testing, cohort analysis, churn/attrition modelling, and CLTV
- Proficiency in growth metrics: CAC, LTV, ARPU, OPU, conversion rates – Excellent program management skills – structured, detail-oriented, and able to juggle multiple workstreams
- Strong stakeholder management and influencing skills – able to drive outcomes without direct authority
- Clear, concise communicator – comfortable in senior stakeholder reviews and cross-functional forums
- Deep understanding of food delivery market dynamics, customer behaviour, and the competitive landscape
What we’ll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
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