Client Product Logistics Coordinator

Certified GroupKitchener, Ontario, Canada · Posted 9 days ago

Full-time

Description

Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™. Our network of 30+ North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries.

Our Brands

Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries:

Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.
Food Safety Net Services (FSNS) – A leading network of ISO-accredited laboratories across North America, focused on food safety testing, operational support, and technical services for the food industry.
Labstat – A global leader in contract research and testing for nicotine, tobacco, cannabis, hemp, and next-generation products, with deep expertise in analytical chemistry and toxicology.
EAS Consulting Group – A regulatory consulting firm offering expert guidance, training, and auditing support across FDA, USDA, and other regulated sectors, powered by a large network of independent advisors.
FSNS Certification & Audit – Provides accredited third-party auditing and certification services, including food safety, animal welfare, and GMP programs.

Job Summary:

The Client Product Logistics Coordinator is responsible for managing the receipt, organization, and shipment of samples and materials prior to entering the laboratory environment. This role ensures accurate documentation, proper storage, and timely delivery of client products while adhering to safety and compliance standards.

Essential Responsibilities:

Sample Receiving

Entering shipments received into LIMS/Labware. Creating new Receiving Form’s for CHEM, TOX and MICRO
Labelling samples and devices
Ensuring product is stored according to project storing conditions/ guidelines
Taking photos of samples and devices and uploading them into the T drive
Internal transfers for existing projects
Inter-office product transfers as required
ID creation for Chem and Tox
Matching samples and releasing receiving
Initiate Damage and Discrepancy forms documenting product issues
Device Management, create new devices in LIMS if not found in database
Compliance to Health & Safety policies and procedures and wear required Personal Protective equipment at all times
Worksheet creation for Greensboro projects, as required.

Shipment Tracking

Coordinate the outgoing shipments of samples for client and internal projects.
Manage international shipment documentation
Generate and maintain shipping documentation (waybills, manifests, etc.).
Track shipments and follow up on delays or issues with carriers.
Coordinate with couriers and brokers to ensure timely delivery of client products.
Maintain records of all incoming and outgoing shipments.
Report expected shipments to internal stakeholders

General Duties

- Follow safety and handling procedures for biological, chemical, or hazardous materials.
- Adhere to process and procedures as outlined in SOPs
- Assist with inventory management of shipping supplies and lab materials.
- Support other departments with logistics-related tasks as needed.
- Participate in continuous improvement initiatives related to sample flow and logistics.
- Provide backfill support for Client Services as required.

Education & Experience:

High school diploma or equivalent; post-secondary education in logistics or life sciences preferred.
Experience in sample handling, shipping, or logistics in a laboratory or regulated environment.
Familiarity with LIMS and shipping documentation processes.
Strong attention to detail and organizational skills.
Ability to work in a fast-paced environment and manage multiple priorities.

Skills

Excellent communication and problem-solving abilities.
Proficiency in Microsoft Office and data entry systems.
Knowledge of safety procedures for hazardous materials.

The compensation details provided below reflect the expected pay range for this role, based on the selected compensation structure and applicable guidelines. Actual pay within this range may vary depending on factors such as experience, skills, qualifications, and geographic location. Additional components of total rewards—such as bonuses, benefits, or incentives—may also apply where applicable.

Salary Range for Pay Transparency

$20—$21 CAD

By applying, you acknowledge that Certified Group will process your personal information for recruitment and hiring purposes in accordance with our Applicant Privacy Policy. California residents may review additional information about how we collect and use personal information, including retention and rights, in our California Notice at Collection. To view our Privacy Policy, click the link here: Certified Group Privacy Policy

We are an Equal Opportunity Employer and make employment decisions without regard to protected characteristics under applicable law.

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