Staff Product Designer, Merchant Marketing
San Francisco, California, United States · Posted 1 day agoDescription
About the Team
At DoorDash, design means making experiences for the people who order, the people who prepare, and the people who deliver.
As a Designer at DoorDash, you want to build things that matter to real people. You're at your best when you can move from idea to shipped product quickly, bringing experiences to life that reach and influence users at massive scale. You'll care about whether the product you make solved a real problem for real people, or changed how someone experiences their day.
About the Role
At DoorDash, we’re redefining what it means to be a designer. We’re building a team of makers, builders, and doers. Over the past decade, “web designer” evolved into “product designer” as the scope expanded. Now, that shift is happening again — LLMs are broadening the role further, pushing design toward both strategic thinking and direct execution. As a Staff Product Designer, you’ll help lead this evolution: not only practicing build-first design, but scaling it across people, processes, and systems.
In this role, you’ll join the Ads & Promos Design team — one of DoorDash’s fastest-growing businesses — owning end-to-end campaign experience design and shaping the strategic vision for our marketing tooling system. This platform powers both SMB and enterprise restaurants across DoorDash’s global markets and connects local businesses with over 40 million consumers globally.
Your impact will span both team effectiveness and business growth. You’ll increase team velocity and autonomy by building reusable workflows, shared tools, and decision frameworks that enable designers to operate at a higher level with less coordination overhead. In parallel, you’ll drive measurable business outcomes by unlocking faster experimentation, shorter iteration cycles, and higher-quality execution across your team and adjacent teams.
This role can be based in New York City, San Francisco, or Seattle and reports to the Design Manager for Ads & Promotions (Restaurant Experience Team). We follow a hybrid model: 1–2 days per week in a Design Hub, with the remainder remote.
You're excited about this opportunity because you will…
- Define projects with a clear point of view, writing briefs that synthesize customer insights and business goals into actionable roadmaps
- Bring clarity to ambiguous, cross-team problems and turn them into work that ships; drive prioritization and make thoughtful tradeoffs between quality, speed, and impact
- Lead projects from concept through execution, staying close during iteration to ensure high-quality outcomes; deliver high-fidelity designs and production-ready prototypes that set the standard for craft
- Design across systems and workflows, contributing to shared tools (e.g., prompt libraries, component generators, workflow automations) that improve team productivity
- Mentor peers on responsible AI usage and contribute reusable frameworks that scale beyond your team
- Build strong cross-functional relationships and influence roadmaps through evidence-based thinking and tangible prototypes
- Multiply team impact through mentorship, recruiting, and inclusive practices
We're excited about you because…
- You have a portfolio demonstrating craft excellence, systems thinking, and leadership through influence
- You use data to inform decisions, prioritize effectively, and deliver high-impact outcomes
- You’re comfortable working in code and with LLM-powered tools, prototyping in production, and contributing to implementation when needed
- You design and build solutions that scale across teams and workflows
- You thrive in ambiguity and create clarity through shipped work—not just presentations
- Develop AI-assisted or LLM-powered workflows that support component creation, documentation, evaluation, automation, and broader design system scalability.
- Produce clear design specifications, system documentation, governance artifacts, and reusable implementation guidance so that cross-functional teams can build, maintain, and extend completed work.
- Balance user needs, accessibility standards, business goals, and technical constraints in order to create feasible, polished, and scalable digital experiences.
- Analyze product usage, workflow effectiveness, and user feedback to iterate on launched designs and improve metrics such as efficiency, consistency, conversion, retention, and customer satisfaction.
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay ranges for this position within the United States, including Illinois and Colorado.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Similar jobs
Est. 158,700 USD
About the Team At DoorDash, design means making experiences for the people who order, the people who prepare, and the people who deliver. As a Designer at DoorDash, you want to build things that matter to real people. Yo…
Est. 153,750 USD
About the Team At DoorDash, design means making experiences for the people who order, the people who prepare, and the people who deliver. As a Designer at DoorDash, you want to build things that matter to real people. Yo…
Est. 153,750 USD
About the Team At DoorDash, design means making experiences for the people who order, the people who prepare, and the people who deliver. As a Designer at DoorDash, you want to build things that matter to real people. Yo…
Est. 158,700 USD
About the Team At DoorDash, design means making experiences for the people who order, the people who prepare, and the people who deliver. As a Designer at DoorDash, you want to build things that matter to real people. Yo…
Est. 153,750 USD
About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous technologies in a s…
Est. 130,200 USD
About the Team Our Advertising & Promotions team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to…
Est. 243,600 USD
About the Team Our Advertising & Promotions team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to…
Est. 107,500 USD
About the Team The Live Order Experience team makes sure every order that leaves a merchant's kitchen shows up exactly the way the customer ordered it. We partner closely with merchants to get to the root cause of order…
Est. 130,200 USD
About the Team DoorDash Drive is our hyper-growth platform business, serving restaurants, grocers, and retailers across the US, Canada, and Australia. We're building the next generation of fulfillment services to power d…
Est. 130,200 USD
About the Team The New Verticals team is building the future of local commerce by expanding our product offerings on our marketplace platform. We launched in 2020 and have since then built world-class operations to delig…
Est. 126,000 USD
About the Team You'll be joining a small, high-leverage Account Management team inside DoorDash's Commerce Platform organization. We work directly with strategic merchant partners - operators running multi-location busin…
Est. 299,900 USD
About the Team The Ads & Promos Delivery team powers the last-mile delivery of ads and promotions, two marketing products offered to merchants, connecting merchant intent with consumer demand across search and discov…
Est. 299,900 USD
About the Team The Consumer Engineering Team is responsible for helping consumers discover and order everything they love globally. Our work spans the entire consumer journey across homepage, search, store discovery, ite…
Est. 161,300 USD
About the Team At DoorDash we’re building the industry’s most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and dashers. TPMs on our Engineering teams provide fund…
Est. 172,200 USD
About the Team DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create techn…
Est. 92,700 USD
About the Team The New Verticals team is building the future of local commerce through expanding our product offerings on our marketplace platform. We launched New Verticals in 2020 and have since built a world-class del…
Est. 145,150 USD
About the Team The Analytics Engineering team at DoorDash is embedded within the Analytics and Data Engineering Orgs, and is responsible for building internal data products that scale decision-making across business team…
Est. 177,150 USD
About the Team As one of DoorDash's core operations teams, Customer Experience, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs, manages, and o…
Est. 315,000 USD
About the Team The Commerce Platform team builds products that help merchants grow, operate, and monetize their business with DoorDash. Our portfolio spans 0→1 bets, early-stage products, and rapidly scaling offerings, w…
Est. 130,200 USD
About the Team New Verticals is an exciting team at DoorDash that is building and scaling new ways to delight our customers beyond restaurant delivery. Our Fulfilment and Logistics team has three major mandates to effect…
Est. 92,700 USD
About the Team New Verticals is an exciting team at DoorDash that is building and scaling new ways to delight our customers beyond restaurant deliveries (e.g., Grocery, Convenience, Alcohol, Retail). Our Central Ops team…
Est. 130,200 USD
About the Team On the Merchant Strategy & Operations team, our mission is to have best-in-class restaurant selection for Consumers and build products and services for our Merchants to grow their businesses profitably…
Est. 210,000 USD
About the Team New Verticals is building and scaling new ways to delight our customers beyond restaurant delivery. Our Central Operations is responsible for delivery quality and efficiency across all sides of our marketp…
Est. 210,000 USD
About the Team The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support ce…
Est. 159,080 USD
About the Team The Inside Post-Sale team is focused on driving retention, satisfaction, and growth across our SMB merchant base. We partner closely with sales, onboarding, account management, and solutions teams to deliv…
Est. 109,200 USD
About the Team The Commercial Operations team is part of the Sales Strategy and Operations organization and plays a unique role in accelerating deal velocity while maintaining deal accuracy and compliance. We partner clo…
Est. 243,600 USD
About the Team The New Verticals team is building the future of local commerce by expanding our product offerings on our marketplace platform. We launched in 2020 and have since then built world-class operations to delig…
Est. 139,500 USD
About the Team AI Research Lab is one of DoorDash’s frontier innovation hubs, focused on building the foundation for an AI-native future across our three core audiences: consumers, merchants, and dashers. As AI capabilit…
Est. 134,400 USD
About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about, helpi…
Est. 136,700 USD
About the Team The New Verticals Business Development team is a small, fast-paced, high-performing group responsible for establishing, managing and scaling new lines of business at DoorDash in the retail and logistics sp…