Description
About Dwelly
Dwelly is building the AI operating system for residential lettings. Its growing network of agencies provides its AI with real-world data, continuous feedback, and control over complete workflows, making exceptional service the standard for landlords and tenants. Today, Dwelly operates more than 15,000 properties and $470 million in GMV, making it one of the UK’s ten largest lettings operators. The company has raised $263 million.
We’re a fast-growing, product-focused company, backed by top-tier investors and led by a team with deep experience in real estate, technology, and operations.
Position Summary
Associate Launcher (post-M&A) plays a critical delivery role within Dwelly’s post-acquisition integration function, working directly alongside a Launch Manager, post M&A to execute seamless operational, client, and team integrations following acquisitions.
This is a hands-on, high-exposure role and a clear development pathway into a Launch Manager position. designed as a development pathway into a Launch Manager position. The Associate supports project coordination, data migration, operational clean-up, and people transitions while building end-to-end launch experience across multiple acquisitions.
The role suits someone highly organised, execution-driven, and comfortable operating in fast-moving, real-world operational environments.
Key Responsibilities:
1. Launch Delivery & Project Support
- Support the Launch Manager across all phases of post-acquisition integration projects
- Assist with acquisition onboarding, data migration, and process transitions onto the Dwelly platform
- Track integration milestones, workstreams, dependencies, and deliverables
- Maintain integration plans, timelines, and progress reporting
- Maintain individual integration notion pages and help develop/continuously improve the integration playbooks
- Proactively surface risks, blockers, and post-completion issues for resolution
2. Operational & Administrative Execution
- Support operational consolidation activities including:
- Accounting transitions
- Office and lease exits or mergers
- Systems clean-up and process alignment
- Ensure integration checklists are fully completed across all functional areas
- Assist in monitoring early performance KPIs and operational health of acquired businesses
3. Communication & Stakeholder Coordination
- Act as a central coordination point between:
- Launch Manager
- Functional workstream leads (ops, finance, people, tech)
- Local acquired business teams
- Prepare documentation, status updates, and risk logs
- Support smooth communication to minimise disruption during integration periods
4. People Transition Support
- Assist with employee onboarding into Dwelly
- Support off-boarding processes where required in a respectful, structured manner
- Help ensure culture, morale, and clarity during periods of operational change
5. On-Site Launch Support
- Travel regularly to acquired business locations across the UK (Likely to be minimum 1 day, maximum 3 days during periods of significant change).
- Provide hands-on support during critical integration phases
- Build strong relationships with local teams to ensure execution success
Qualifications & Preferred Background:
- Experience in operations, project coordination, business operations, or fast-paced startup environments
- Exposure to M&A integrations, multi-site environments, or process transitions is a strong plus
- Skills: Highly organized, analytical, and detail-oriented — must be extremely structured. Outstanding communication skills are essential.
- Cultural Fit: Hands-on and delivery-focused, comfortable operating at pace with imperfect information, able to work respectfully within traditional operational businesses while raising execution standards, and willing to step in wherever needed to keep integrations moving forward.
- Travel Flexibility: Readiness to work extensively on-site across the UK, adapting to new settings and maintaining a consistent, high level of service.
- Strong numerical and analytical skills, with a “get things done” attitude and excellent attention to detail.
- Strong communication skills and fluency in English.
- Startup mentality: resilience, adaptability, and ability to thrive in a fast-paced environment.
- Strong problem-solving skills – ability to approach challenges logically and propose practical solutions.
Compensation & Benefits:
- Competitive salary with the potential for equity options based on performance, recognising exceptional contributions to our integration success.
What is it like being a Dwell-er?
Feel free to check out Dwelly Core Principles. That’s about what we believe in, how we operate and make decisions.
What we offer is not a fancy office or a static workplace. Instead, this is solving one of worlds’ most complex problems in the largest consumer industry in the world (residential rentals), to improve the experience for >30% of households (>5M in the UK, and >100M including EU and US) that live in rental homes.
This is about disrupting the largest, most antiquated industry in the world, with one of the strongest operational and technical teams that exist in the UK and the EU. We work hard, and we shoot for extremely ambitious results. But we want people to be proud of what they’ve built and be able to look back and say one day “hell yeah, that was me that did it all”.
- Customer obsession rather than competitive focus
- Passion for invention
- Operational excellence
- Long-term thinking
By applying for this position, you consent to the processing and storage of your personal data for recruitment purposes for up to 365 days, in accordance with our data retention policy and applicable data protection laws.
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