Change, Communications and Support Specialist
Evolution Cloud Services (EVOCS)United States · Posted 1 month agoDescription
EVOCS OVERVIEW
EVOCS was founded with a clear purpose: to help businesses operate more effectively, solve complex challenges, and create opportunities for growth through practical expertise and technology solutions.
As an IT consulting firm, we work with our clients to understand their needs, identify the right technologies, and deliver solutions that improve performance and support their business objectives.
Today, EVOCS is a trusted technology partner to a growing number of organizations and industry leaders. Our team combines technical expertise, business understanding, and a commitment to quality to deliver effective solutions and build lasting client relationships based on responsiveness, consistency, and results.
🎯 Role Overview
We are seeking a highly organized and creative Change, Communications & Support Specialist to provide support for a business transformation initiative. In partnership with the Project Leads, this individual will develop change communications, coordinate stakeholder engagement activities, maintain project collaboration sites, and support change management efforts. The ideal candidate combines strong communication and design skills with an understanding of organizational change management principles and thrives in an execution-focused role supporting project success
🧩 What you will do
In this role, you will:
Change Communications
- Develop and write clear, engaging communications for multiple stakeholder audiences.
- Create presentations, briefing materials, newsletters, FAQs, talking points, and other communication content.
- Develop and maintain a communications calendar aligned with project milestones and reporting.
- Ensure messaging is consistent with project objectives and organizational branding.
Presentation & Visual Design
- Design professional PowerPoint presentations for executive, leadership, and end-user audiences.
- Create visually appealing communication collateral including:
- One-page summaries
- Infographics
- Quick reference guides
- Posters and digital assets
- Workshop materials
Workshop & Event Coordination
- Schedule and coordinate stakeholder meetings, workshops, and training sessions.
- Manage invitations, logistics, meeting materials, and follow-up communications.
- Support workshop facilitation activities and document outcomes and action items.
SharePoint Administration
- Design, organize, and maintain the project SharePoint site.
- Develop an intuitive document repository and knowledge management structure.
- Ensure project documentation remains current and accessible.
- Manage permissions, page updates, navigation, and content governance.
Stakeholder Management Support
- Develop and maintain stakeholder registers and stakeholder heat maps.
- Track stakeholder engagement activities and communication touchpoints.
- Support stakeholder impact assessments and engagement planning.
- Monitor stakeholder feedback and recommend communication actions.
Change Management Support
- Apply basic ADKAR change management principles to support change planning and execution.
- Assist with change impact assessments, readiness activities, and adoption planning.
- Support creation of change management deliverables including:
- Change plans
- Readiness assessments
- Adoption metrics
- Training communications
🧠 What you will bring
The top candidate will have the following skills:
- 3–5+ years supporting organizational change, communications, or project management initiatives.
- Exceptional written communication and editing skills.
- Advanced Microsoft PowerPoint skills with strong visual presentation design capabilities.
- Experience designing communication collateral using Microsoft Office and/or design tools (e.g., Canva or Adobe Creative Suite).
- Strong SharePoint site design, administration, and content management experience.
- Experience coordinating workshops and stakeholder engagement activities.
- Understanding of stakeholder mapping, stakeholder heat maps, and engagement planning.
- Working knowledge of Prosci ADKAR or similar organizational change management methodologies.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- High attention to detail and ability to work independently in a fast-paced project environment.
Ideally you have…
- Experience supporting digital transformation or enterprise technology projects.
- Familiarity with Microsoft 365 collaboration tools (Teams, SharePoint, Planner, Forms).
- Experience working with cross-functional business and technology teams.
- Knowledge of change management best practices and communications planning.
#LI-DNP
Pay Range for jobs in the US.
👥 Our Values
We are privileged to serve our loyal customer base in our mission to build lasting relationships with our clients based on trust and mutual success. We strive to deliver exceptional quality and consistency through a white-glove approach. By empowering businesses with tailored solutions and insights, we help them achieve their goals and navigate the ever-evolving tech landscape.
The values we live by:
- Customer-centric Solutions
- Innovation & Excellence
- Integrity & Transparency
- Data-driven Decision Making
📝 Need to Know
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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