Description
Role Overview
We are seeking Strategic Engagement Leads to help drive the successful design, deployment, and value realization of enterprise AI initiatives within complex organizations.
This is a highly client-facing strategic delivery role. Strategic Engagement Leads work directly with customer stakeholders, Domain Value Architects, and Forward Deployment Engineers to understand business priorities, structure complex problems, identify high-value opportunities, and translate strategic objectives into actionable AI deployments.
You will operate at the intersection of strategy, business transformation, and technology. Strategic Engagement Leads are expected to bring strong structured thinking, business judgment, and the ability to quickly learn complex customer environments. You will play an active role in customer workshops, use-case development, deployment planning, stakeholder alignment, and value tracking. Success in this role requires comfort working directly with clients, navigating ambiguity, and taking ownership of workstreams from initial discovery through deployment and adoption.
This role is well suited for individuals with experience in consulting, strategy, transformation, or complex technology implementations who want to work directly with customers on high-impact AI transformation.
Key Responsibilities
Client Strategy & Deployment
- Work directly with customers to understand business priorities, operational challenges, and transformation objectives.
- Support and facilitate structured discovery sessions and client workshops.
- Translate customer needs into clearly defined AI use cases, deployment priorities, and actionable workstreams.
- Help develop phased deployment roadmaps aligned with measurable business outcomes.
- Evaluate potential initiatives based on value, feasibility, organizational readiness, and implementation complexity.
- Define and track KPIs to measure deployment success and business impact.
Client & Stakeholder Engagement
- Serve as a key day-to-day strategic partner for customer stakeholders throughout deployments.
- Build strong relationships across business, technology, and operational teams.
- Structure complex discussions and help stakeholders make clear, informed decisions.
- Prepare and deliver presentations, analyses, recommendations, and deployment updates directly to customers.
- Navigate multi-stakeholder enterprise environments and help drive alignment across teams.
Strategic Problem Solving
- Develop a strong understanding of each customer's business processes, operating model, and strategic priorities.
- Break down ambiguous business problems into structured hypotheses, analyses, and actionable recommendations.
- Identify opportunities where AI can improve workflows, decision-making, efficiency, reporting, and business outcomes.
- Develop sufficient domain knowledge to effectively understand customer challenges and work alongside senior domain experts.
- Escalate complex functional, regulatory, or domain-specific questions to Domain Value Architects when deeper expertise is required.
Orchestration & Collaboration
- Partner closely with Domain Value Architects and Forward Deployment Engineers to translate strategic objectives into deployed solutions.
- Ensure technical execution remains aligned with customer priorities and intended business outcomes.
- Coordinate customer inputs, decisions, and dependencies required to keep deployments moving forward.
- Support rollout, adoption, and change-management activities with customer teams.
- Bring customer feedback and field insights back to Product and Engineering teams.
- Contribute to the development of repeatable deployment methodologies and best practices.
Travel may be required for key customer engagements, workshops, and deployments.
Qualifications
Experience
- 4–8 years of experience in consulting, strategy, business transformation, enterprise technology implementation, or a similar client-facing role.
- Experience working directly with customers or senior business stakeholders in complex organizations.
- Demonstrated ability to structure ambiguous problems and drive workstreams from analysis through execution.
- Experience working across business and technical teams.
- Exposure to areas such as finance, tax, risk, governance, compliance, operations, or other enterprise functions is beneficial but deep domain expertise is not required.
Education
Bachelor’s or Master’s degree in a related field.
What This Role Is, and Is Not
This role is not a PMO position focused primarily on timelines, status reporting, meeting coordination, or administrative project management.
Strategic Engagement Leads are expected to be active participants in solving the customer's business problems. You will spend significant time directly with customers, understanding their challenges, structuring solutions, developing recommendations, prioritizing opportunities, and helping translate those opportunities into successful AI deployments.
Similar jobs
Est. 140,000 USD
Role Overview We are seeking a team of Domain Value Architects to lead the strategic design and value realization of enterprise AI deployments within complex organizational environments. This role combines deep domain ex…
Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations and deliver measurable results for ou…
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
Est. 150,000 GBP
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
Est. 150,000 GBP
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
Est. 144,000 USD
About HumanSignal Real-world data is the competitive edge in AI. HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their rese…
Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of e…
Est. 162,500 USD
C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operat…
Est. 150,000 GBP
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
Est. 120,000 EUR
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
Est. 120,000 EUR
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
Position Title: AI Builder Work Location: BGC, Taguig City. (2 x onsite per week hybrid set up) Job Description: As an AI Builder, a full-stack AI software engineer, you will drive the engine of our core AI innovation, a…
Est. 150,000 USD
Location: US or CanadaType: US Applicants - Full-Time; Canadian Applicants - Independent Contractor **A note before you read further** The world is changing fast, and so is this role. We can't fully tell you what this jo…
Est. 140,000 USD
Location: US or CanadaType: US Applicants - Full-Time; Canadian Applicants - Independent Contractor **A note before you read further** The world is changing fast, and so is this role. We can't fully tell you what this jo…
Est. 165,000 USD
How You’ll Make An Impact At Strive Health, patients come first. We’re on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of…
Est. 140,000 USD
Location: US or CanadaType: US Applicants - Full-Time; Canadian Applicants - Independent Contractor **A note before you read further** The world is changing fast, and so is this role. We can't fully tell you what this jo…
Est. 140,000 USD
Location: US or CanadaType: US Applicants - Full-Time; Canadian Applicants - Independent Contractor **A note before you read further** The world is changing fast, and so is this role. We can't fully tell you what this jo…
Est. 140,000 USD
Location: US or CanadaType: US Applicants - Full-Time; Canadian Applicants - Independent Contractor **A note before you read further** The world is changing fast, and so is this role. We can't fully tell you what this jo…
Est. 140,000 USD
Location: US or CanadaType: US Applicants - Full-Time; Canadian Applicants - Independent Contractor **A note before you read further** The world is changing fast, and so is this role. We can't fully tell you what this jo…
Est. 140,000 USD
Location: US or CanadaType: US Applicants - Full-Time; Canadian Applicants - Independent Contractor **A note before you read further** The world is changing fast, and so is this role. We can't fully tell you what this jo…
Est. 140,000 USD
Location: US or CanadaType: US Applicants - Full-Time; Canadian Applicants - Independent Contractor **A note before you read further** The world is changing fast, and so is this role. We can't fully tell you what this jo…
About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving e…
Est. 140,000 USD
Location: US or CanadaType: US Applicants - Full-Time; Canadian Applicants - Independent Contractor **A note before you read further** The world is changing fast, and so is this role. We can't fully tell you what this jo…
We are looking for an AI Enablement Lead to join our team! The AI Enablement Lead will drive the identification and implementation of AI use cases across IT Operations, IS Operations and Governance. Working closely with…
Est. 193,500 USD
Staff Forward Deployed AI Engineer We're looking for a Staff Forward Deployed AI Engineer to lead the design, delivery, and adoption of AI/ML systems directly within client environments. This role is ideal for an experie…
Est. 80,000 EUR
We are looking for an AI Enablement Lead to join our team! The AI Enablement Lead will drive the identification and implementation of AI use cases across IT Operations, IS Operations and Governance. Working closely with…
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
Location: RemoteType: Full-Time Employee for US Candidates; Independent Contractor for Canadian Applicants **A note before you read further** The world is changing fast, and so is this role. We can't fully tell you what…
Est. 140,000 USD
Location: RemoteType: Full-Time Employee for US Candidates; Independent Contractor for Canadian Applicants **A note before you read further** The world is changing fast, and so is this role. We can't fully tell you what…