Description
About our Company
FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
- Here For You (An attitude of service, empathy, and availability)
- Own It (Drive and ownership)
- Do the Right Thing (High integrity)
- Be Positive (Great attitude and a can-do positive approach to challenges)
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
Make a Difference in Healthcare: Join FreedomCare in New York!
Are you passionate about helping others and building a rewarding career in healthcare?
We're building a talent pool of strong clinical professionals for FreedomCare New York. We're searching for talented and motivated individuals interested in any of the following roles:
- RN Nurse Educator: provide education, support, and resources to caregivers in an office setting to help them become certified Health Home Aides.
- RN Field Nurse Assessor: conduct patient assessments in the patient's homes to determine care needs and develop personalized care plans. Requires frequent travel to patient's homes.
Ideal Candidate Will Possess:
- Customer Service Excellence: a passion for delivering high-quality customer service, including the ability to manage a high-volume inbound and outbound call queue. Must demonstrate empathy, active listening, patience, and the ability to handle difficult situations with professionalism and care.
- Communication Skills: exceptional verbal and written communication skills, with the ability to convey empathy and compassion to patients and caregivers.
- Emotional Intelligence & Teamwork: strong emotional intelligence, active listening skills, and the ability to collaborate effectively within a team environment.
- Problem-Solving Abilities: proven ability to resolve issues over the phone, including de-escalating frustrated callers and addressing concerns with confidence and composure.
- Time Management & Multitasking: excellent time management skills with the ability to prioritize tasks, meet and exceed expectations, and manage multiple responsibilities simultaneously while supporting patients and caregivers.
- Technical Proficiency: strong computer skills, including fast and accurate typing, and the ability to leverage technology to resolve customer issues efficiently while taking notes and multitasking.
- Clinical experience: a valid and active NYS nursing license, along with strong knowledge of geriatric care and experience conducting assessments.
We have multiple locations and service areas across New York State. Requirements vary depending on the specific role. Some positions offer part-time opportunities.
**Please note that this is a Pipeline Talent Pool requisition. We will reach out to you when opportunities become available that align with your experience, location, and preferences*
Why Join Us?
- Impact Lives: You'll play a vital role in supporting individuals and their families in need.
- Growth Opportunities: We offer a supportive environment for professional development and advancement.
- Competitive Benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.
FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.
Review all current available job opportunities here: Jobs - Freedom Care
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $100,000 and $110,000 per year at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
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