Customer Service Gaming Associate
Knighted VenturesSan Jose, California, United States · Posted 9 days agoDescription
Now Hiring
Gaming Associate
San Jose, CA | Full-Time | $23–25/hour
If you thrive in fast-paced environments and welcome a challenge, Knighted is the place for you. As a Gaming Associate, you'll be at the heart of the action, putting your math skills and attention to detail to work. This full-time, hands-on role is perfect for students on break, recent grads, or anyone looking for long-term work that keeps you sharp and offers growth. Turn your hustle into momentum and start building your future with Knighted today.
As a Gaming Associate, your role involves close collaboration with casino personnel and dealers - handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues.
Hours & Availability
Schedule & Shift Details
- Work Schedule: Full-time only. 4 days per week, 10 hours per shift (3 days off each week).
- Weekend Requirements: Friday, Saturday, and Sunday availability is required.
- Shifts: Be prepared to work late-night and overnight hours.
- Training Schedule: Mon–Fri, 12pm–8pm.
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Please note: Submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application.
Requirements
Qualifications
- Must be 21 years of age or older
- Authorization to work in the U.S.
- Proficient in mental math (addition, subtraction, multiplication, and division)
- Open availability for the casino's 24/7 hours of operation
- Ability to pass a lifetime background check, credit check, and drug screen for state licensure
Physical
Physical Requirements
- Able to sit or stand at a gaming table for 3–4 hours at a time
- Able to use hands and fingers in a dexterous manner (rotating wrists, grabbing, pulling, pushing, pinching, tapping)
- Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)
- Able to see, speak, and hear clearly during gameplay
- Necessary vision capabilities: close, distance, color, peripheral, and depth perception
- Comfortable with direct communication and giving corrections when needed
- Able to stay focused and manage stress effectively in fast-paced, high-pressure environments
Grow With Us
Why Join Knighted?
How It Works
Interview Process
We aim to ensure each person that joins the team is the right fit for Knighted — and that Knighted is the right fit for you.
1 Initial Interview 30 minutesA conversation with a recruiter to talk through your experience, fit, and complete a brief math assessment. 2 Final Interview 30–45 minutes
A deeper conversation to confirm mutual fit before an offer is extended. 3 Orientation 3–4 hours
Selected candidates complete orientation before training begins.
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