Description
About the Role
As a Marketing Operations Manager, you'll take a leadership role in architecting, integrating, and optimizing the marketing technology ecosystems that drive digital transformation for our global clients. Working alongside strategists, designers, developers, and senior client stakeholders, you will act as a lead solutions architect and technical advisor, ensuring scalable data infrastructure, ecosystem health, and advanced marketing automation.
This is a senior individual contributor role ideal for a systems thinker who excels at solving complex business problems through technology, data strategy, and modern marketing operations. You will champion the bridge between high-level business strategy and technical execution, taking ownership of end-to-end MarTech solutions and guiding clients through complex platform choices.
To succeed, you'll bring a deep understanding of enterprise data structures, multi-platform integrations, and digital marketing ecosystems, along with a passion for advisory and problem-solving. You should be highly comfortable managing senior client relationships in a fast-paced consulting environment, designing multi-platform workflows, and turning macro business goals into high-performing, automated engines.
What You’ll Do
- Solutions Architecture: Lead platform evaluations, map cross-platform solution architecture, and deliver strategic technology recommendations tailored to client business needs.
- Ecosystem Governance: Define and oversee data mapping, schema design, and synchronization strategies between core enterprise systems (e.g., CRM, CDP, and marketing automation tools) to ensure a robust source of truth.
- Journey & Lifecycle Design: Architect advanced campaign workflows, automated lead lifecycle processes, multi-touch customer journeys, and complex audience segmentation strategies.
- Technical Advisory: Act as the primary subject matter expert for internal product teams and enterprise clients, translating complex marketing strategies into scalable, technical blueprints.
- System Integration Oversight: Oversee the technical connectivity, API workflows, and webhooks across the marketing stack, serving as the senior tier for troubleshooting data sync issues and tracking discrepancies.
- Compliance & Risk Management: Establish framework standards for system audits, database hygiene, user governance, and strict compliance with global data privacy regulations (GDPR/CCPA/CASL).
- Performance Optimization: Design advanced marketing attribution models, analyze ecosystem performance data, and recommend clear opportunities for ongoing structural or campaign optimization.
- Trend & AI Innovation: Stay ahead of emerging MarTech platforms, enterprise software updates, and AI capabilities, proactively bringing innovative solutions to client engagements.
- Process Documentation: Author and maintain comprehensive architectural diagrams, operational runbooks, and technical training frameworks for enterprise-level end-users.
Qualifications
- 5+ years working in Marketing Operations, Marketing Technology, CRM Consulting, Digital Analytics, or Solutions Architecture.
- Proven track record of designing and deploying solutions across one or more enterprise marketing suites, with deep familiarity across platforms like Adobe Experience Cloud, Salesforce Marketing Cloud, HubSpot, Marketo, Braze, Iterable, Bloomreach, or Segment.
- Extensive experience working directly with enterprise clients, managing business stakeholders, and presenting technical recommendations to leadership teams.
- Deep understanding of digital marketing strategy, lifecycle automation, data models, customer journey mapping, and advanced multi-touch attribution.
- Strong familiarity with relational databases, data schemas, webhooks, and APIs; hands-on experience with SQL or data transformation tools is a significant asset.
- Experience leveraging advanced analytics and BI tools (such as GA4, Adobe Analytics, Looker Studio, Tableau, or Power BI) to drive operational insights.
- Excellent organizational and strategic communication skills, with a proven ability to independently manage the technical delivery of multiple complex projects concurrently.
Perks and Benefits
- Comprehensive Health & Wellness Benefits Package
- Socials, Outings & Retreats
- Retirement Planning
- Parental Leave Program
- Annual tech & travel allowance
- Culture of Learning & Development
- Flexible Working Hours
- Work from Home Flexibility
- Service Recognition Programs
Bonus Points
Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!
Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
The estimated compensation for this position is $95,000 to $125,000. This is an estimate and a compensation offer will vary based on applicant’s education, experience, skills, abilities and alignment with market data.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Similar jobs
About the Role As a Martech Specialist, you'll play a key role in building, integrating, and optimizing the marketing technology ecosystems that drive growth for our global clients. Working alongside strategists, designe…
About the Role As a Senior Adobe Martech Specialist, you'll be the ultimate subject matter expert in designing, configuring, and maximizing our clients' enterprise Adobe ecosystems. Working alongside strategists, designe…
About The Role As a MarTech Developer, you'll be tasked with working on a variety of client-facing marketing technology initiatives. Working within cross-functional project teams, your responsibilities will include desig…
About the Role As a Digital Marketing Lead, you’ll play a pivotal role in directing creative and data-driven marketing initiatives that drive global awareness, engagement, and growth. Reporting to the Digital Brand team,…
About the Role As a Digital Marketing Specialist, you’ll play a key role in managing and delivering creative and data-driven marketing initiatives that drive global awareness, engagement, and growth. Reporting to the Dig…
Who We Are: Power Digital is an AI-Native Growth Firm built at the intersection of world-class talent and proprietary technology. We help leading and emerging brands grow by combining deep vertical expertise, strategic t…
Who We Are: Power Digital is an AI-Native Growth Firm built at the intersection of world-class talent and proprietary technology. We help leading and emerging brands grow by combining deep vertical expertise, strategic t…
Who We Are: Power Digital is an AI-Native Growth Firm built at the intersection of world-class talent and proprietary technology. We help leading and emerging brands grow by combining deep vertical expertise, strategic t…
Who We Are: Power Digital is an AI-Native Growth Firm built at the intersection of world-class talent and proprietary technology. We help leading and emerging brands grow by combining deep vertical expertise, strategic t…
Est. 55,000 USD
About The Role As a MarTech Developer, you'll be tasked with working on a variety of client-facing marketing technology initiatives. Working within cross-functional project teams, your responsibilities will include desig…
About the Role As a Senior Digital Marketing Specialist, you’ll play a key role in leading and delivering creative and data-driven marketing initiatives that drive global awareness, engagement, and growth. Reporting to t…
About the Role As a Digital Marketing Coordinator, you’ll play a key supporting role in delivering creative and data-driven marketing initiatives that drive global awareness, engagement, and growth. Reporting to the Digi…
Who We Are Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built o…
Who We Are Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built o…
Est. 92,000 USD
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, a…
Est. 80,000 EUR
We’re looking for a Marketing Automation Manager to join our Marketing Tech & Automation Team. This is an individual contributor role focused on designing and building the automation, orchestration, integration, and…
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents…
Est. 133,000 USD
Job Title: Senior Marketing Operations Manager Location: United States - Remote ABOUT THE COMPANY: Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by A…
Who We Are Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built o…
Est. 115,000 USD
Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experience…
Who We Are Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built o…
Est. 100,000 USD
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Est. 82,500 USD
Hi, we're TechnologyAdvice. Headquartered in Nashville, Tennessee, TechnologyAdvice helps millions of B2B technology buyers make smarter decisions by providing trusted research, practical guidance, and connections to the…
Est. 141,250 USD
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents…
Est. 125,000 USD
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Est. 237,500 USD
Overview We are seeking a hands-on Global Head of Marketing & AI Innovation to build and lead a modern, AI-enabled marketing function. In this role, you will transform how marketing operates across content, design, c…
Est. 99,165 USD
About Engine Engine is the all-in-one travel and spend management platform trusted by 38K+ businesses and groups representing 1.8M+ travelers. We're the retailer and the rails of business travel, the fastest-growing comp…
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Est. 237,500 USD
Overview We are seeking a hands-on Global Head of Marketing & AI Innovation to build and lead a modern, AI-enabled marketing function. In this role, you will transform how marketing operates across content, design, c…
Who We Are Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built o…