Key Account Manager
California, United States · Posted 2 months agoDescription
About Loenbro
Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our market spans all industries and our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication. Our expertise lies in simplifying the complex and establishing long-standing relationships with our partners. We have a national presence but a local approach—every customer benefits from our capabilities and our care.
At Loenbro, we don’t just offer jobs—we build careers grounded in integrity, teamwork, excellence, and purpose. Join a team where your expertise is valued, your growth is supported, and your work helps maintain and enhance the critical infrastructure that powers communities across the nation.
Job Summary
The Manager, Key Account is responsible for managing strategic client relationships and overseeing project opportunities from initial identification through award or closeout. Operating under the seller/doer model, this role serves as the primary point of contact for clients within their assigned region and industry sectors. The Key Account Manager will collaborate closely with estimating, operations, business development, and marketing teams to deliver client-focused proposals and achieve regional and corporate sales goals.
This position requires strong communication, organizational, and leadership skills to ensure that client needs are met through proactive engagement and seamless coordination throughout the project lifecycle.
Essential Job Responsibilities
- Serve as the lead client contact for assigned key accounts and project opportunities.
- Develop and maintain long-term relationships with clients, general contractors, engineers, and industry partners.
- Identify project opportunities through research, networking, and collaboration with business development and marketing teams.
- Own and manage the opportunity lifecycle from project identification through bid, award, and closeout using Salesforce CRM.
- Responsible for developing and implementing win strategies and Go-No-Go process to determine which projects and clients to target.
- Lead the RFP/RFQ process and deliver to the client while meeting company standards and processes.
- Coordinate with estimating, preconstruction, and operations teams to develop comprehensive proposals and ensure accurate project pricing.
- Gain a solid understanding of the services to be sold and represent that well to the client, bringing in subject matter experts when appropriate.
- Lead preconstruction efforts including scope alignment, risk identification, value engineering, and constructability input.
- Participate in pre-bid meetings, client presentations, and interviews to support pursuit strategies.
- Work with the Regional Sales Director to execute regional business plans and achieve annual sales targets.
- Monitor client satisfaction and provide feedback to internal teams for continuous improvement.
- Maintain accurate and timely records of opportunities, client interactions, and project outcomes in Salesforce.
- Represent Loenbro at regional trade shows, association events, and client meetings to strengthen industry presence.
- Uphold Loenbro’s safety culture and actively support company initiatives and values.
Minimum Qualifications
Required:
- 8+ years of experience in industrial or commercial construction, project management, or business development.
- Proven ability to manage client relationships and coordinate cross-functional teams to deliver successful outcomes.
- Knowledge of estimating, bid development, and preconstruction processes.
- Strong communication and presentation skills, with the ability to influence decisions and build trust.
- Highly organized, self-motivated, results-oriented, and capable of managing multiple priorities in a fast-paced environment.
- Willingness to travel within the assigned region to meet with clients and internal teams.
Preferred:
- Experience using Salesforce CRM and familiarity with Industrial Info Resources (IIR) preferred.
- Bachelor’s degree in Construction Management, Engineering, Business, or related field (or equivalent experience).
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