Description
Location: Remote (U.S.)
Clearance: Ability to obtain and maintain a Public Trust
LTS is seeking an experienced Lead Functional Business Analyst to lead and guide a team of Business Analysts supporting a major AI modernization initiative within the Department of Veterans Affairs (VA) health portfolio. This role owns the business analysis practice, process, and quality standards for the program — spanning business process analysis, requirements strategy, stakeholder engagement, and modernization efforts tied to mission-critical healthcare systems supporting Veteran healthcare services nationwide.
This is not a traditional BA leadership role focused solely on managing deliverables. The Lead Functional Business Analyst must be equally comfortable reverse-engineering business rules directly from existing VistA/MUMPS Prosthetics functionality as they are coaching a team of analysts to do the same — and must bring human-centered design (HCD) discipline to the process, ensuring legacy behavior is not simply replicated but validated and improved against real Veteran, clinician, and VA staff needs. This individual will work closely with government stakeholders, product owners, architects, the Governance & Architecture layer, and the BA team itself to translate current-state system functionality into well-governed, user-validated requirements.
What You’ll Do:
- Lead, mentor, and guide a team of Business Analysts, setting the standard for how business rules are extracted and validated from existing VistA/MUMPS Prosthetics functionality.
- Define, standardize, and continuously improve the BA methodology and playbook used across the program, ensuring consistency across both Prosthetics Delivery scrum teams.
- Apply human-centered design principles — journey mapping, personas, contextual inquiry, usability testing, and co-design workshops — to validate current-state findings and shape future-state enhancements with real Veteran, clinician, and VA staff input, not just legacy system behavior.
- Review and quality-check BRDs, functional specifications, user stories, process flows, and acceptance criteria produced by the BA team for consistency, clarity, and traceability to source functionality.
- Serve as the senior BA point of contact with VA product owners, government stakeholders, and the program’s Governance & Architecture layer on requirements strategy, prioritization, and scope decisions.
- Facilitate design thinking workshops, journey mapping sessions, and usability testing with VA clinical and operational stakeholders across Prosthetics workflows — ordering, procurement, fitting, claims, and inventory.
- Guide the balance between “as-is” legacy extraction and “to-be” modernization opportunities, ensuring enhancements are grounded in validated user needs and Section 508 accessibility requirements.
- Partner with Scrum Masters and Product Owners across both delivery scrum teams to align backlog priorities with validated business and user requirements.
- Coach and develop junior and mid-level Business Analysts through requirement reviews, structured feedback, and hands-on mentoring.
- Ensure BA deliverables and processes align with VA’s VIP (Veteran-focused Integration Process) framework artifacts — RACI, Technical Manual, deployment/rollback plans — and support CD1/CD2 decision gate readiness.
- Identify risks, gaps, or ambiguities in requirements coverage and escalate to program governance with recommended resolutions.
- Support change management, stakeholder communication, and training material development for modernized workflows.
What We’re Looking For:
- Bachelor’s degree in Business Administration, Information Technology, Healthcare Administration, Human-Centered Design, or related discipline (Master’s preferred).
- 8+ years of experience as a Business Analyst, including demonstrated experience leading or mentoring other analysts, supporting enterprise IT or healthcare modernization programs.
- Demonstrated functional understanding of VA VistA and the Prosthetics module — including ordering, procurement, fitting, claims, and inventory workflows — sufficient to extract and validate business rules directly from existing system behavior, and to teach that skill to others.
- Practical experience applying human-centered design methods — user research, personas, journey mapping, usability testing, co-design/participatory workshops — to validate and shape system requirements.
- Experience defining, standardizing, or maturing a Business Analysis practice, methodology, or playbook for a program or team.
- Strong track record facilitating senior stakeholder discussions and translating complex legacy system behavior into clear technical and functional requirements.
- Deep understanding of Agile methodologies at scale (multiple scrum teams) and requirements management processes.
- Excellent written, verbal, and facilitation skills, with experience presenting to government leadership.
- Experience using collaboration and project management tools such as Jira, Confluence, Azure DevOps, Microsoft Visio, or similar platforms.
Nice to Have:
- Experience leading BA teams on VA healthcare modernization programs (VistA, CPRS).
- Familiarity with VA’s VIP (Veteran-focused Integration Process) development and release framework.
- Human-centered design or UX certification (e.g., NN/g UX Certification, IDEO/Design Thinking, LUMA Institute).
- Knowledge of Section 508 accessibility standards and the VA Design System / USWDS.
- Knowledge of healthcare interoperability standards including HL7 and FHIR.
- Familiarity with software development lifecycle (SDLC), DevSecOps, and cloud modernization environments.
- Certifications such as CBAP, PMI-PBA, Certified Scrum Master (CSM), SAFe Agilist, or equivalent.
- Experience supporting federal government programs and regulated environments.
Why Join LTS?
At LTS, we support mission-focused programs that improve healthcare services and outcomes for Veterans nationwide. As a senior leader on this program, you’ll shape not only how Veterans’ prosthetics services are modernized, but how our Business Analysis practice — and its human-centered design discipline — operates across the broader VIA platform effort. We foster a collaborative and growth-oriented environment where employees can make meaningful contributions while advancing their careers supporting critical federal healthcare missions.
LTS shares salary ranges to promote transparency. Compensation ranges are provided for informational purposes, and final compensation may vary based on experience, skills, location, and role requirements.
LTS is committed to offering eligible employees comprehensive benefits that will provide them with options intended to meet their needs and the needs of their family.
Similar jobs
Est. 106,300 USD
Location: Remote (U.S.)Clearance: Ability to obtain and maintain a Public Trust LTS is seeking a detail-oriented and collaborative Functional Business Analyst to support a major AI modernization initiative within the Dep…
Est. 188,000 USD
LTS is seeking an experienced VistA Subject Matter Expert (SME) to support a major AI-powered modernization initiative within the Department of Veterans Affairs (VA) health portfolio. This role will provide deep function…
Est. 195,000 USD
United States – RemoteClearance: Ability to obtain and maintain a Public TrustSalary Range: 175K – 215K LTS is seeking an experienced high-caliber Technical Project Manager to lead day to day execution of a major AI-powe…
Est. 144,400 USD
LTS is seeking a motivated and experienced Agile Developer to support a major modernization initiative within the Department of Veterans Affairs (VA) health portfolio. This role will contribute to the modernization of mi…
Est. 86,375 USD
Location: Remote (U.S.) Other Considerations: U.S. Citizen or Permanent Resident required with the ability to obtain a Public Trust LTS is seeking a Cyber Security Analyst to support the Department of Veterans Affairs (V…
Est. 172,500 USD
Location: Remote (U.S.)Clearance: Ability to obtain and maintain a Public TrustSalary Range: 160K – 185K LTS is seeking an experienced Integration Architect to support a major AI-powered modernization initiative within t…
Est. 165,000 USD
Location: Remote (U.S.) Other Considerations: U.S. Citizen or Permanent Resident Required with the ability to obtain a Public Trust Annual Salary Range: $150,000 - $180,000 LTS is seeking a Technical Architect highly exp…
Est. 175,000 USD
Location: Remote (U.S.)Clearance: Ability to obtain and maintain a Public TrustSalary Range: 160K – 190K LTS is seeking an experienced Infrastructure Architect to support a major modernization initiative within the Depar…
Est. 139,500 USD
Location: Remote (U.S.)Clearance: Ability to obtain and maintain a Public TrustSalary Range: 125K – 154K LTS is seeking an experienced and collaborative Scrum Master to support a major modernization initiative within the…
Est. 110,000 USD
Location: Remote (U.S.)Clearance: Ability to obtain and maintain a Public TrustSalary Range: 100K – 120K LTS is seeking a skilled and mission-focused Cyber Security Engineer to support a major modernization initiative wi…
Est. 112,500 USD
Location: Remote (U.S.) Other Considerations: U.S. Citizen or Permanent Resident Required with the ability to obtain a Public Trust Annual Salary Range: $105,000 - $120,000 LTS is seeking a Technical Product Manager to s…
Est. 127,500 USD
Location: Remote (U.S.)Clearance: U.S. Citizen or Permanent Resident Required with the ability to obtain a Public TrustSalary Range: 120K – 135K LTS is seeking an experienced ServiceNow System Administrator to support th…
Est. 102,500 USD
Location: Remote (U.S.)Clearance: U.S. Citizen or Permanent Resident Required with the ability to obtain a Public TrustSalary Range: 95K – 110K LTS is seeking a ServiceNow QA Analyst to support application delivery, test…
Est. 87,500 USD
Location: Remote (U.S.) Other Considerations: U.S. Citizen or Permanent Resident Required with the ability to obtain a Public Trust Annual Salary Range: $80,000 - $95,000 LTS is seeking a ServiceNow Developer to support…
Est. 144,000 USD
United States – RemoteClearance: Ability to obtain and maintain a Public Trust LTS is seeking a Senior Front-End Agentic AI Engineer to own the experience layer of an AI platform built for one of the most consequential l…
Est. 140,000 USD
Location: United States – RemoteClearance: Ability to obtain and maintain a Public Trust LTS is seeking a highly skilled Senior Applied AI Engineer to focus on continuously improving the intelligence behind the platform.…
Est. 200,000 USD
LTS is seeking an accomplished, entrepreneurial AI growth leader to establish, commercialize, and scale our AI services practice. The Director, AI Practice - Development, Growth, and Strategic Partnerships will personall…
Est. 175,000 USD
Location: United States - RemoteClearance: Ability to obtain and maintain a Public Trust LTS is seeking a Lead AI Architect / Strategist to define and lead the architecture, strategy, and implementation of next-generatio…
Est. 144,000 USD
Location: United States – RemoteClearance: Ability to obtain and maintain a Public Trust LTS is seeking a Senior Agentic AI Software Engineer to build the intelligence behind the platform—the autonomous agents, orchestra…
Est. 140,000 USD
LTS is seeking an AI Platform and Harness Engineer to develop and maintain the infrastructure, tooling, and evaluation frameworks that power enterprise AI solutions. This role is responsible for building the AI platform…
Est. 175,000 USD
Location: United States - RemoteClearance: Ability to obtain and maintain a Public Trust LTS is seeking a Senior AI Identity Platform Engineer to design and build the identity foundation that enables AI agents, enterpris…
Est. 102,232 USD
Location: Remote (United States) Other Considerations: U.S. Citizen or Permanent Resident required with the ability to obtain a Public Trust clearance. LTS is seeking a detail-oriented Salesforce Release Engineer to join…
Est. 119,400 USD
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the li…
Est. 140,000 USD
Location: United States – RemoteClearance: Ability to obtain and maintain a Public Trust LTS is seeking a highly skilled Agentic AI Security Engineer to ensure our AI systems are secure, trustworthy, resilient, and gover…
Est. 123,500 USD
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the li…
Est. 110,000 USD
We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+…
Est. 85,000 USD
We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+…
Est. 146,500 USD
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the li…
Est. 94,000 USD
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the li…
Est. 138,100 USD
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the li…