Food & Merchandise Team Lead- Beacon Theatre
MSG Entertainment Holdings, LLCNew York City, New York, United States · Posted 4 months agoDescription
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.
Who are we hiring
The Team Lead manages and trains employees in food safety, food production, guest relations, equipment use and maintenance.
What will you do
- Inspects locations and submits reports regarding cleanliness conditions, food quality, inventory and incidents.
- Opens and closes stands and supervises employees throughout the length of the event.
- Manages the overall operation of the designated stand including cash handling in accordance with company policies/procedures.
- Conducts monthly audits, daily inventory and trains and motivates staff.
- Assures that each guest’s order is prepared and delivered on time and in acceptable quality and quantity.
- Provides necessary staff development and training in NYC Board of Health and company standards to ensure a high-quality product is maintained.
- Responds to oral feedback from guests on food quality and service.
- Ensures that preparation areas are maintained in a clean and sanitary manner and in accordance with NYC Board of Health standards.
- Participates in meetings as deemed necessary. Ensures all safety rules and regulations are followed.
- Supervision of approximately 40 people.
- Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.