Operations Manager - Boston, MA
Neo Security IncBoston, Massachusetts, United States · Posted 1 month agoDescription
Neo Security is hiring an Operations Manager to keep our Boston office and day-to-day company operations running smoothly. Based full-time in our Boston, MA office, you'll own office management, vendor and facilities relationships, internal tools and processes, and cross-functional operational projects that help the company scale efficiently. You'll work closely with People, Finance, IT, and the leadership team, acting as the person who makes sure the details behind a growing company are handled well.
This role suits a highly organized, resourceful generalist who enjoys variety, takes ownership of problems without being asked, and wants to build the operational backbone of a fast-growing security company from the ground up.
What You'll Do
- Own day-to-day office management for the Boston office, including facilities, supplies, vendor relationships, and workplace experience.
- Manage relationships with building management, landlords, and office vendors, negotiating contracts and resolving issues as they arise.
- Plan and execute internal events, offsites, and team celebrations, coordinating logistics, catering, and vendors.
- Own and improve internal operational processes and tools (e.g., expense management, equipment provisioning, office systems), identifying opportunities to increase efficiency as the company scales.
- Support new hire onboarding logistics, including workspace setup, equipment procurement, and first-week office experience.
- Partner with People/HR on office policies, employee experience initiatives, and culture-building activities.
- Partner with Finance on office-related budgeting, vendor invoicing, and expense tracking.
- Coordinate with IT on office technology needs, including equipment ordering, setup, and troubleshooting basic issues.
- Serve as the primary point of contact for office-related questions and issues from employees and visitors.
- Lead or support cross-functional operational projects as needed, from process documentation to ad hoc initiatives requested by leadership.
- Ensure the office is a safe, welcoming, and well-run environment, including managing security/access procedures for the space.
Requirements
- 4+ years of experience in office management, operations, or a related generalist role, ideally at a startup or fast-growing company.
- Strong organizational skills and proven ability to manage multiple projects and vendors simultaneously without dropping details.
- Comfortable negotiating with and managing vendors, contractors, and building management.
- Excellent communication skills and a service-oriented mindset, with the ability to work well with employees and leadership at all levels.
- Proven ability to identify and implement process improvements without needing significant oversight.
- Proficiency with standard productivity tools (e.g., Google Workspace or Microsoft 365, Slack) and comfort learning new internal tools.
- A hands-on, no-task-too-small attitude, paired with the judgment to prioritize and escalate appropriately.
- Based in or able to relocate to the Boston, MA area, and available to work in-office full-time.
Nice to Haves
- Experience opening or standing up a new office space, including build-out or move logistics.
- Experience supporting People/HR functions such as onboarding, benefits administration, or culture programs.
- Familiarity with basic bookkeeping, expense management, or procurement tools (e.g., Expensify, Bill.com, Ramp).
- Experience in cybersecurity, technology, or another fast-paced technical industry.
- Project management experience or certification (e.g., PMP), or comfort using project tracking tools (e.g., Asana, Notion).
- Interest in growing into a broader Operations, People, or Chief of Staff role as the company scales.
Similar jobs
Est. 115,000 USD
Neo Security is hiring a Sales Operations Manager to be the operational backbone of our go-to-market team, based full-time out of our Boston, MA office. You'll own the systems, processes, and data that keep the sales org…
Est. 85,000 USD
Neo Security is hiring an Executive Assistant to the CEO to be a true right hand — managing the CEO's calendar, communications, and priorities so they can focus on running and growing the company. Based full-time out of…
Est. 165,000 USD
Neo Security is hiring a Corporate Attorney to be a key member of our legal team, based out of our Boston, MA office. You'll own commercial contracting, support corporate governance and compliance, and serve as a trusted…
Est. 124,000 USD
Neo Security is hiring a Sustaining Engineer to keep our production product reliable, secure, and performant for the customers depending on it every day. Based out of our Boston, MA office, you'll own the triage, root-ca…
Est. 140,000 USD
Neo Security is looking for a Director of Field Marketing & Events to build and lead our field marketing function from the ground up. You will own the strategy and execution of everything that puts our brand and our…
Est. 250,000 USD
Neo Security is hiring a Field CTO, Americas to be our senior-most technical voice in front of customers, prospects, partners, and the broader security community across the region. You'll work at the intersection of Sale…
Est. 250,000 USD
Neo Security is hiring a Global Head of Sales to build and lead the go-to-market organization that takes our agentic software security platform to enterprises worldwide. You'll own the sales function end-to-end — strateg…
Est. 85,000 USD
About the Role Neo Security is hiring a Social Media Manager to build and run our voice across LinkedIn, X, and other channels where security practitioners, engineers, and IT leaders spend their time. You'll be responsib…
Est. 140,000 USD
Neo Security is hiring a Sales Engineer to be the technical backbone of our Denver, CO enterprise sales team. You'll partner directly with Enterprise Sales Representatives to run technical discovery, deliver demos and pr…
Est. 120,000 USD
Neo Security is hiring an Enterprise Sales Representative to own new business acquisition across a book of large enterprise accounts, based out of the New York City, NY metro area. You'll run full-cycle sales — from pros…
Est. 41,600 USD
This role is located in Somerville, MA - This is an in-office role, on-site 5 days/week. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, c…
Est. 120,000 USD
Neo Security is hiring an Enterprise Sales Representative to own new business acquisition across a book of large enterprise accounts, based out of the Denver, CO area. You'll run full-cycle sales — from prospecting and d…
Est. 165,000 USD
**This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. This role requires significant interface across the leadership team and would require regular and consis…
Est. 170,000 USD
Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automatin…
Est. 160,000 USD
Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automatin…
Est. 120,000 USD
Neo Security is hiring a Field Channel Manager, West Coast to build and grow our partner ecosystem across the West Coast United States. Reporting into Sales, you'll recruit, enable, and manage relationships with reseller…
Est. 145,500 USD
Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity. We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just…
Est. 120,000 USD
Neo Security is hiring a Sales Engineer to be the technical backbone of our TOLA region enterprise sales team. You'll partner directly with Enterprise Sales Representatives to run technical discovery, deliver demos and p…
Est. 120,000 USD
Neo Security is hiring a Sales Engineer to be the technical backbone of our Chicago-based enterprise sales team. You'll partner directly with Enterprise Sales Representatives to run technical discovery, deliver demos and…
Est. 144,000 USD
Neo Security is hiring a Sales Engineer to be the technical backbone of our Northern California area enterprise sales team. You'll partner directly with Enterprise Sales Representatives to run technical discovery, delive…
About the Role Own the pipeline that turns raw endpoint telemetry into security intelligence. You'll work at the core of Neo: the ingestion and enrichment path that takes reports from tens of thousands of endpoints, extr…
Est. 157,500 USD
Atomic Machines is ushering in a new era of micromanufacturing with its Matter Compiler™ technology platform. This platform enables new classes of micromachines to be designed and built by providing manufacturing process…
Est. 120,000 USD
Neo Security is hiring an Enterprise Sales Representative to own new business acquisition across a book of large enterprise accounts, based out of our Chicago area. You'll run full-cycle sales — from prospecting and disc…
Est. 120,000 USD
Neo Security is hiring a Field Channel Manager, Central Region to build and grow our partner ecosystem across the Central United States. Reporting into Sales, you'll recruit, enable, and manage relationships with reselle…
Est. 140,000 USD
About the Company We are a renewable energy and ocean technology company committed to rapidly developing and deploying technologies that will ensure a sustainable future for Earth by unlocking the vast energy potential o…
Est. 80,000 USD
About the Position We are looking for a proactive, enthusiastic problem-solver to join our Operations team. We sit at the heart of Jane Street’s trading, ensuring that assets, information, and ideas flow smoothly and eff…
Est. 190,000 USD
Who we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappea…
Est. 120,000 USD
Neo Security is hiring an Enterprise Sales Representative to own new business acquisition across a book of large enterprise accounts, based out the SF Bay Area. You'll run full-cycle sales — from prospecting and discover…
Est. 207,500 USD
Space is a warfighting domain. True Anomaly seeks those with the talent and ambition to build the technology that secures it. OUR MISSION True Anomaly delivers decisive capabilities for space superiority. We build autono…
Est. 125,000 USD
About the Position We are looking for a Physical Security Operational Risk Manager to help us scale our global physical security program. This position sits within our Physical Security team in New York. You'll work at t…