Description
Social Account Director
Department: Social, PR & Influence
Location: London
Contract type: 12-month Fixed Term Contract
Full Time/Part time: Full Time
Reporting into: Client Partner
About Ogilvy:
Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos, Mondelēz International, Unilever, TK Maxx and Pernod Ricard.
In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year.
The Role:
We have a fantastic opportunity for an experienced Account Director to join one of our Top 10 accounts, where everyone plays to their strengths delivering award-winning campaigns.
We have developed strong client relationships which spans over 7 years working with their UK & European Teams supporting on Strategy, Creative, Advertising, Channel and Product marketing and Measurement.
As a Social Director, you are the driving force behind our campaigns playing a central role in delivering our social & influence marketing proposition across one of our biggest clients. You will manage your workload autonomously, taking full responsibility for the quality and end-to-end execution of multiple social and influencer programs. In this role, you will act as a role model for Ogilvy's values, building trusted client relationships and communicating effectively across internal teams.
You will be accountable for resolving problems on your projects, managing timelines, and proactively communicating your status to senior leadership. A key part of your role will be to support the growth of junior team members by providing constructive feedback, sharing knowledge, and acting as an informal mentor. We are looking for a creative problem-solver with a passion for the industry and a proven ability to lead projects with confidence and a positive attitude.
Key Responsibilities:
Campaign Management
- Manage the day-to-day running of multiple social and influencer campaigns from start to finish, including:
- Identifying and vetting talent
- Negotiating contracts and fees
- Implementing campaign across relevant channels
- Overseeing delivery and ensuring quality
- Reporting on performance against agreed KPIs
- Serve as the first point of escalation for your projects, resolving day-to-day problems independently by consulting with stakeholders as needed and escalating to senior leadership only when appropriate.
Strategic Contribution
- Actively contribute to social & influencer strategy by recommending objectives, targets, and creative concepts. Confidently present creative solutions, campaign reports to internal and external stakeholders.
- Identify and nurture client-appropriate talent opportunities and relationships to help deliver the social & influencer programs for clients.
Client Management
- Act as the primary point of contact for your clients, managing expectations, providing timely updates, as well as advice and solutions.
- Build long-term client relationships by delivering work that meets agreed objectives, deadlines, and taking responsibility for the quality of all client outputs in your remit.
Communication & Collaboration
- Communicate effectively across internal teams (media, PR, data & insights), proactively sharing updates and coordinating timelines to ensure smooth handovers and integrated campaign success.
- Share updates proactively, coordinate timelines, an
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