inhousefyi
← Back to listings

Automation Stream Lead [Customer IT Support]

Plata CardRemote · Posted 1 month ago
Full-timeRemote
Apply now

Description

We are looking for an Automation Stream Lead to join our Automation team.

The Automation team is responsible for building and scaling internal automation solutions that optimize business processes across Plata. We design and maintain complex workflows, integrate dozens of internal and external systems, and leverage AI technologies to automate operations, improve efficiency, and enable faster decision-making across the company.

As an Automation Stream Lead, you will take full ownership of our automation ecosystem, combining technical leadership with hands-on engineering. You will define the technical direction of the stream, mentor the team, and actively design and implement high-impact automation and AI solutions. This role is ideal for someone who enjoys being a "playing coach"—leading by example while remaining deeply involved in architecture and development.

Challenges that await you:

  • Defining the roadmap and technical strategy for the automation stream, aligning priorities with business objectives
  • Designing, building, and maintaining scalable, high-load automation workflows using n8n and other low-code platforms
  • Driving the adoption of AI-powered automations by integrating LLMs, AI agents, vector databases, and intelligent workflows into business processes
  • Mentoring engineers, establishing engineering standards, conducting workflow and code reviews, and supporting the team's technical growth
  • Collaborating with cross-functional and international stakeholders to translate business requirements into scalable technical solutions
  • Ensuring the reliability, security, and scalability of the company's automation and integration infrastructure
  • Continuously improving automation architecture, development practices, and operational efficiency

What makes you a great fit:

  • Proven experience as a Tech Lead, Team Lead, or Senior Automation Engineer ready to take ownership of a technical stream
  • Strong hands-on experience with automation and low-code platforms such as n8n, Make, Airtable, or similar
  • Practical experience delivering AI-powered solutions using LLMs, RAG systems, agentic workflows, and APIs such as OpenAI or Anthropic
  • Solid programming skills in JavaScript/TypeScript and Python
  • Strong understanding of REST APIs, Webhooks, authentication mechanisms, SQL, and system integrations
  • Experience designing scalable architectures and making technical decisions for business-critical systems
  • Strong analytical mindset with the ability to optimize complex business processes through automation
  • B2 or higher English level for effective communication with an international team

Nice to have:

  • Experience with AI frameworks such as LangChain or LlamaIndex
  • Experience with Jira Software and Jira Service Management, including advanced API integrations
  • Experience with self-hosted infrastructure, Docker, CI/CD pipelines, and monitoring tools such as Prometheus and Grafana

Our ways of working:

  • Innovative Spirit: A commitment to creativity and groundbreaking solutions
  • Honest Feedback: Valuing open, transparent communication
  • Supportive Team: A strong, collaborative community
  • Celebrating Achievements: Recognizing our wins together
  • High-Tech Environment: A team of talented professionals passionate about building cutting-edge automation and AI solutions

Our benefits:

  • Relocation support to one of our hubs — Cyprus, Georgia, Serbia, or Kazakhstan — with assistance for the employee and their family
  • Flexible work from one of our offices or remote
  • Healthcare Coverage
  • Education Budget: Language lessons, professional training, and certifications
  • Wellness Budget: Mental health and fitness activity reimbursements
  • Vacation policy: 20 days of annual leave and paid sick leave

Similar jobs

Who We Are While Xebia is a global tech company, our journey in CEE started with two Polish companies – PGS Software, known for world-class cloud and software solutions, and GetInData, a pioneer in Big Data. Today, we’re…

Full-timeRemote
Plata CardRemote

Est. 120,000 USD

Full-timeRemote
JustMarketsRemote

Est. 60,000 EUR

Lifecycle Automation Specialist (Clients) We are looking for a Lifecycle Automation Specialist (Clients) to join our Marketing department. The core role mission is to building and continuously optimizing full-cycle autom…

Full-timeRemote
WorkatoHyderabad, India

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…

Full-time

Company Background Coherent Solutions is a global digital product engineering company founded in 1995 and headquartered in Minneapolis, Minnesota. With a presence in nine countries and a team of more than 1,700 engineers…

Full-timeRemote
WorkatoHyderabad, India

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…

Full-time
Plata CardRemote

We’re looking for Software Engineers - Golang to join one of our teams: Chat, Customer Service and others.As a Software Engineer, you’ll participate in building and maintaining backend services using Go, as well as desig…

Full-timeRemote
WorkatoSan Francisco, California, United States

Est. 144,000 USD

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…

Full-time
WorkatoSan Francisco, California, United States

Est. 157,000 USD

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…

Full-time
OOS Management Corp.Brooklyn, New York, United States

Est. 124,000 USD

Automation & Integrations Engineer - Brooklyn, NY Location: Brooklyn, NY On-site | Full-TimeSalary: $100,000–$148,000/year Join Licensed Behavior Analyst Professional Services PLLC and help build the systems that pow…

Full-time
Head of Data & AI10 months ago
JustMarketsRemote

Est. 150,000 USD

We are looking for a highly motivated and results-driven Head of Data & AI to join our team full-time. In this strategic role, you will shape the vision, architecture, and delivery frameworks for Data Engineering, Da…

Full-timeRemote
WorkatoHyderabad, India

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…

Full-time
N-iXRemote

Est. 80,000 EUR

Our client is a fast-growing European fintech company in the business spend management space. We're looking for a Senior Applied AI Engineer to design, build and ship customer-facing AI features end-to-end. Responsibilit…

Full-timeRemote
JustMarketsRemote

Est. 80,000 EUR

AI Automation Specialist We are looking for an AI Automation Specialist to help turn JustMarkets marketing department into a fast, AI-driven operation. You will identify manual and repetitive tasks across content, PR, pe…

Full-timeRemote

Est. 60,000 EUR

Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market. Perfect for those…

Full-timeRemote
Cato NetworksTel Aviv, Tel Aviv District, Israel

Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by n…

Full-time
Plata CardRemote

We are looking for a Risk Data Governance Lead to own and transform our risk data infrastructure into an LLM-agent-ready state. This is a unique role at the intersection of data engineering, data governance, and risk ana…

Full-timeRemote
DataCampLisbon, Portugal

Est. 45,000 EUR

About DataCamp DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences, DataCamp equips learners and organizations o…

Full-time
arsys ENAlcobendas, Madrid, Spain

Est. 55,000 EUR

We offer you the opportunity to join the leading Spanish company in the IT sector, with more than 25 years of experience and one of the most solid track records as a provider of technological solutions for companies. We…

Full-time

Est. 84,000 PLN

Hello, let’s meet! Who We Are While Xebia is a global tech company, our journey in CEE started with two Polish companies – PGS Software, known for world-class cloud and software solutions, and GetInData, a pioneer in Big…

Full-timeRemote
arsys ENLogroño, La Rioja, Spain

Est. 55,000 EUR

We offer you the opportunity to join the leading Spanish company in the IT sector, with more than 25 years of experience and one of the most solid track records as a provider of technological solutions for companies. We…

Full-time
INFUSERemote

OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do no…

Full-timeRemote
INFUSERemote

Est. 60,000 EUR

OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do no…

Full-timeRemote
INFUSERemote

OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do no…

Full-timeRemote
INFUSERemote

Est. 144,000 USD

OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do no…

Full-timeRemote
INFUSERemote

Est. 120,000 PLN

OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do no…

Full-timeRemote
LotusWorksChandler, Arizona, United States

Est. 85,000 USD

LotusWorks is an Engineering Services provider specializing in managing Commissioning, Construction Services, Calibration, Operations & Maintenance scopes of work within global manufacturing facilities. LotusWorks op…

Full-time
Robots and PencilsLviv, Ukraine

Company Overview Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations and deliver measurab…

Full-time
arsys ENValencia, Valencian Community, Spain

Est. 55,000 EUR

We offer you the opportunity to join the leading Spanish company in the IT sector, with more than 25 years of experience and one of the most solid track records as a provider of technological solutions for companies. We…

Full-time