Renewals Account Manager, Strategic Accounts - US
Rubrik Job BoardPalo Alto, California, United States · Posted 5 months agoDescription
Renewals Account Manager, Strategic Accounts
Location: Palo Alto, CA
Job Overview
Rubrik is seeking a highly motivated and results-driven Renewals Account Manager to join our team, focusing exclusively on managing the subscription renewal lifecycle for our Strategic Accounts within the region. In this critical role, you will be the primary owner responsible for retaining and growing revenue across our largest and most complex customer base. You will execute a high-touch renewal strategy, ensuring timely execution, maximizing customer outcomes in collaboration with the sales team. Success in this role requires strong executive presence, expert negotiation skills, and a proven ability to orchestrate internal resources across Sales, Customer Success, and Finance.
Key Responsibilities
- Strategic Renewal Execution: Own and manage the entire renewal process for a dedicated portfolio of Strategic Accounts, ensuring subscription renewals are executed 240–180 days ahead of the expiration date to maintain a high-retention rate.
- Customer and Partner Engagement: Proactively engage with both the customer's executive stakeholders and our top-tier channel partners to assess renewal risks, communicate value, and negotiate complex contract terms and pricing.
- Internal Alignment and Review: Conduct mandatory internal Account Reviews for all renewals exceeding a certain revenue threshold (ACV), coordinating alignment with Field Sales and executive leadership to ensure a unified renewal strategy.
- Negotiation and Proposal: Develop and present tailored renewal proposals, quotes, and pricing models while expertly navigating commercial negotiations to maximize revenue and margin.
- Risk Mitigation: Proactively identify and resolve all issues and friction points during the renewal cycle. Act as a strategic partner to Customer Success to eliminate risk and to drive value realization
- Operational Excellence: Maintain meticulous and accurate records of all customer interactions, forecast statuses, and renewal sentiments and activities within CRM, providing management with timely reports and strategic insights on renewal trends.
Qualifications
- Experience: 5+ years of experience in high-touch renewals, account management, or strategic sales, with a proven track record of managing and negotiating complex, multi-million dollar contracts.
- Executive Acumen: Demonstrated ability to build relationships with, and effectively communicate complex commercial terms to, senior-level and executive client stakeholders.
- Financial & Analytical Skills: Strong analytical capabilities with experience interpreting renewal data, managing financial models (ACV/ARR), and providing accurate revenue forecasts.
- Collaboration: Proven ability to work cross-functionally and lead virtual teams (Sales, CS, Finance) to achieve a common renewal goal.
- Technical Proficiency: Expert proficiency with CRM systems and forecasting tools is mandatory.
- Education: Bachelor's degree in Business Administration, Finance, or a related field
Join Us in Securing and Accelerating the World's AI Transformation
Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.
Linkedin | X (formerly Twitter) | Instagram | Rubrik.com
Inclusion @ Rubrik
At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.
Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
Our inclusion strategy focuses on three core areas of our business and culture:
-
Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
-
Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
-
Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
Equal Opportunity Employer/Veterans/Disabled
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Similar jobs
Est. 179,000 USD
About the Team Rubrik's Renewal Strategy & Operations team protects one of the most valuable, fastest-compounding assets in enterprise software: $1.57 billion in subscription ARR, growing 32% year-over-year. Every on…
Est. 179,000 USD
About the Team Rubrik's Renewal Strategy & Operations team protects one of the most valuable, fastest-compounding assets in enterprise software: $1.57 billion in subscription ARR, growing 32% year-over-year. Every on…
Est. 153,900 USD
About the role Rubrik's Customer Success and Renewals organization is the operational backbone that keeps our retention and growth motions running as a measurable, automated, insight-driven system. We're looking for a se…
Est. 147,800 USD
About Rubrik Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, Rubrik helps organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions…
Est. 179,000 USD
About Rubrik Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, Rubrik helps organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions…
Est. 215,700 USD
About the role The Customer Retention Manager is responsible for reducing churn, improving customer health, and protecting recurring revenue through early risk detection, cross‑functional mitigation, and scalable retenti…
Est. 167,700 USD
About The Team & Role: Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insi…
Est. 194,400 USD
The Manager of the Customer Resilience team will drive all aspects of the post-sales journey for a select group of Enterprise Accounts at Rubrik. The successful candidate will lead a team of Customer Resilience Managers…
Est. 185,100 USD
The Customer Resilience Manager (CRM) is a key role within the Customer Success organization. The successful candidate will drive all aspects of the post-sales journey for a select group of Enterprise Accounts at Rubrik.…
Est. 103,140 USD
Rubrik’s sales organization is a united group of elite, cross-functional sales professionals helping companies and government entities achieve resilience against cyberattacks, malicious insiders, and operational disrupti…
Est. 200,350 USD
About the Role Rubrik is seeking an innovative and strategic Services Engineering Leader to lead the lifecycle development of new Professional Services offerings. In this key leadership role, you will be responsible for…
Est. 214,200 USD
Senior Manager, Social Media and Digital Content Rubrik is seeking a creative and strategic Senior Manager, Social Media and Digital Content to lead our social media presence and support our rapid growth. This role is bu…
Est. 256,550 USD
About the role: Rubrik is looking for a visionary, high-impact Director, Web Marketing to act as the strategic architect and executive champion for our global digital presence. This is a "player-director" role designed f…
Est. 189,550 USD
As a Sr. Manager of Field Enablement for North America at Rubrik, you occupy a high-impact leadership role at the intersection of strategy and field execution. Rubrik operates in a hyper-growth environment, and this role…
Est. 65,000 GBP
About the Role Are you ready to take your career to the next level and play a pivotal role in shaping the future of a fast-growing, innovative company? Rubrik is seeking an Senior Analyst, Sales Strategy & Planning t…
Est. 214,200 USD
About Us: Rubrik is a leader in cyber security, delivering comprehensive and scalable solutions to protect businesses from today's ever-evolving cyber threats. Our mission is to provide ultimate cyber resilience for our…
Est. 80,000 EUR
About Rubrik Rubrik is on a mission to secure the world’s data. We are the pioneer of Zero Trust Data Security™, helping organizations achieve business resilience against cyberattacks, malicious insiders, and operational…
Est. 156,425 USD
About Team & About Role: Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious in…
Est. 180,500 USD
Global Alliances Marketing Manager About Team & About Role: Rubrik’s marketing team is growing! We are looking for a talented Global Alliances Partner Marketing professional who is passionate about building strategic…
Est. 235,600 USD
About Team: The Active Directory and Okta teams, part of Rubrik's Enterprise Data Protection (EDP) division, are dedicated to protecting Active Directory and Okta data. Their responsibilities include developing data prot…
Est. 80,000 EUR
Mid-Market Account Executive, Germany. Location: Munich, Germany. Rubrik’s Mid-Market Sales team forms the core of our ambitious go to market strategy and revenue growth engine. As a Mid-Market Account Executive, you wil…
Est. 120,000 USD
Job Description Rubrik is looking for Inside Sales Engineers. As an Inside Sales Engineer, you will receive on the job training with our Field and Sales Engineering teammates . We are expanding our team and investing in…
Est. 120,000 USD
Job Description Rubrik is looking for Inside Sales Engineers. As an Inside Sales Engineer, you will receive on the job training with our Field and Sales Engineering teammates . We are expanding our team and investing in…
Est. 175,050 USD
About the Team Rubrik Professional Services transforms possibilities into outcomes. Our portfolio of services uncovers and exploits the unique opportunities made possible by Rubrik technology. Drawing on our unparalleled…
Est. 200,400 USD
About The Team Rubrik is on a mission to secure the world’s data and our Legal Team is committed to supporting this mission, offering critical guidance across many areas of the business. About The Role Our growing AI Leg…
Est. 214,050 USD
About the Role At Rubrik, we are seeking a strategic and experienced Global Resource Leader to build and lead our resource management and capacity planning function. In this critical leadership role, you will establish t…
Est. 140,000 USD
About The Team & Role: Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insi…
Est. 161,550 USD
About Team & About Role: Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious in…
Est. 200,700 USD
About the team: Rubrik secures and accelerates the world's AI transformation. As AI agents reshape the enterprise, we're again defining what comes next, and Rubrik IT's job is to prove it on Rubrik itself. We're building…
Est. 80,000 GBP
Rubrik’s Sales and Sales Engineering organisation is a united team of elite, cross-functional professionals helping companies and government entities build resilience against cyberattacks, malicious insiders, and operati…