Description
Overview
The MITS Senior Engineer will be responsible for supporting multiple small to mid-sized clients with their IT projects, performing assessments, presenting findings and recommendations, and installing and configuring hardware and our products and services. You will work as a member of the branch Engineering team and with the Specialists to keep and attract new business and provide mentoring to less tenured Engineers. You will be a trusted advisor to the branch, Specialists, and clients.
Responsibilities
- Design, build, support and troubleshoot advanced and complex network infrastructure and server environments (physical/virtual/cloud)
- Draft complex project Statement of Work (SoW), work with Specialists to complete and present to client for feedback
- Execute projects based on detailed SoW (Statement of Work) documentation created by yourself and/or other team members.
- Coordinate and leverage multiple resources on complex project SoWs.
- Complete onsite assessments both independently and as a team
- Create findings and recommendations based on completed assessments, discuss with Specialist and present/discuss with client
- Onboard/offboard users, servers and workstations for MITS products and services.
- Gather data and work with Specialist on Business Reviews recommendations
- Manage projects from start to finish.
- Team coordination of larger and complex client projects.
- Client project budgeting, forecasting, and reporting.
- Work with 3rd party vendors to provide a complete solution; troubleshoot complex vendor-specific problems; or to coordinate migrations.
- Mentoring less tenured Engineers
- Create and maintain client documentation to ensure efficiency and consistency.
- Good organization, time management and prioritization skills.
- Interact with clients, internal staff, consultants, and vendors and communicate effectively and concisely.
- Obtain and maintain IT certifications required by company.
- Enter time sheets daily for all work performed.
- Perform other duties or special projects as assigned.
Position Requirements
- Undergrad or graduate degree in Information Technology, Computer Science, or related field a plus
- Minimum 5 years of hands-on technical experience managing/supporting multi-server and complex network infrastructure environments.
- Hands-on virtualization (Hyper-V and/or VMWare) and Azure experience a plus.
- Experience deploying, configuring, and troubleshooting complex network infrastructure - firewalls, switches and access points.
- Must be Microsoft Azure and Microsoft 365 certified and have industry firewall certification (Sonicwall, Meraki, Watchguard) or be willing to acquire certification as part of the employment agreement. Additional certifications a plus.
- Experience and certifications in Cyber Security or be willing to acquire certification as part of the employment agreement.
- Experience deploying, managing, and troubleshooting Microsoft Azure and Office 365 technologies preferred.
- Managed Service Provider and/or Managed Security Service Provider experience a plus.
- BDR (Backup Disaster and Recovery) experience a plus.
- Excellent verbal and written communication skills, detailed oriented ability to track and thoroughly communicate on multiple ongoing projects for multiple clients.
- Must be self-motivated and able to work independently as well as participate as part of a group managing other resources on larger projects.
- Must be able to manage multiple projects and meet deadlines in a fast-paced environment.
- Candidate must be comfortable actively communicating with all levels within an organization under both relaxed and stressful situations
- 75% local-day travel / 20% remote work / 5% overnight travel.
- Valid driver’s license.
- Must be able to provide own reliable transportation.
About Sharp Business Systems
Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.
Employee Perks
- Comprehensive, family-friendly healthcare plans (medical, dental, vision).
- 401k retirement plan with a competitive match and plenty of financial support tools.
- Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)
- Rewarding and holistic wellness program.
- Training, professional development, and mentorship
- Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
- Dynamic culture eager to innovate, enhance diversity, and work smarter.
The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.
Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.
As part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making. We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel.
All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.
Similar jobs
Est. 88,575 USD
Overview The MITS Senior Engineer will be responsible for supporting multiple small to mid-sized clients with their IT projects, performing assessments, presenting findings and recommendations, and installing and configu…
Est. 136,000 USD
OVERVIEW Reporting directly to MITS National Director of Engineering. In this role, the MITS Regional Technical Resource Manager will be responsible for managing MITS Technical Resources within a defined Region of the US…
Est. 59,470 USD
Overview The National Helpdesk Specialist is responsible for providing Tier 2 helpdesk end-user support for small to enterprise-sized clients with complex issues in various Microsoft products, as well as other technical…
Est. 72,250 USD
Overview The Customer Service Representative Supervisor is the line-level supervisor of a team of Customer Service Representatives. In addition to performing all the duties of a Senior Customer Service Representative, th…
Est. 65,500 USD
Overview The National Helpdesk Engineer II is responsible for providing Tier 3 helpdesk end-user support, and Server and infrastructure support for small to enterprise-sized clients with complex issues in various Microso…
Est. 50,550 USD
Overview This Shop Technician position is responsible for setting up Sharp Business Equipment in house in a timely and professional manner. This technically-focused position often serves as internal customer service to d…
Est. 112,500 USD
Overview As the Branch Sales Manager, you are the catalyst for driving sales excellence on a day-to-day basis, ensuring that every member of our sales team surpasses targets and delivers exceptional results. Your role is…
Est. 74,040 USD
Overview The Visual Solutions Specialist (Pro A/V Specialist) is responsible for leading the visual communication strategy at Sharp Business Systems (SBS). This position works to generate and manage Pro-AV sales revenue,…
Est. 81,500 USD
Overview As a Branch Senior Account Executive, you will play a pivotal role in executing our new business strategy and fostering relationships to drive sales of our organization's products and services. Your leadership w…
Est. 80,000 USD
Overview Technical Software Product Specialist with knowledge of Pro AV systems, embedded platforms, and display-integrated software solutions. This role blends product development with hands-on engineering knowledge to…
Est. 35,500 USD
Overview The function of the Facilities Management (FM) Customer Site Representative is to serve as the full time, on-site representative of Sharp Business Systems at a specific client location. Responsibilities Running…
Est. 89,000 USD
Overview As a Branch Senior Account Executive, you will play a pivotal role in executing our new business strategy and fostering relationships to drive sales of our organization's products and services. Your leadership w…
Est. 44,450 USD
Overview Under the direct supervision of the Branch Field Service Manager, the Field Service Representative (2) is responsible for properly maintaining a territory of Sharp equipment along with maintaining an elevated le…
Est. 97,528 USD
Overview As a Branch Senior Account Executive, you will play a pivotal role in executing our new business strategy and fostering relationships to drive sales of our organization's products and services. Your leadership w…
Est. 71,500 USD
Overview As the Branch Selling Sales Manager, you are the driving force behind our sales team, ensuring both you and your team surpass targets and deliver exceptional results through your individual and team sales effort…
Est. 149,000 USD
Overview The Associate Director of Procurement will lead and modernize our indirect procurement function across North America. This is a high-impact leadership role responsible for strategic sourcing, supplier partnershi…
Est. 214,150 USD
Overview As the Senior Director, AI Services and Software Product Management, you will be guided by the vice president of Product Management and Production and responsible for understanding core technology trends and app…
Est. 81,600 USD
Overview As a Branch Senior Account Executive, you will play a pivotal role in executing our new business strategy and fostering relationships to drive sales of our organization's products and services. Your leadership w…
Est. 97,000 USD
Overview As a Branch Senior Account Executive, you will play a pivotal role in executing our new business strategy and fostering relationships to drive sales of our organization's products and services. Your leadership w…
Est. 110,700 USD
Overview This position reports to the Senior Director, Regional Sales and has responsibility for reseller and end-user business within a defined sales territory; the main area of focus is on top Pro AV accounts in the re…
Est. 42,835 USD
Overview Under the direct supervision of the Branch Field Service Manager, the Field Service Representative (2) is responsible for properly maintaining a territory of Sharp equipment along with maintaining an elevated le…
Est. 55,000 USD
Overview The Sales Coordinator position is responsible for the timely and accurate processing of branch sales orders, in compliance with all Sharp Electronics policies and procedures Responsibilities Submit and review cr…
Est. 114,466 USD
Overview As a Branch Major Account Sales Executive 1, you'll play a pivotal role in driving our new business strategy and managing interactions with existing customers to boost sales of our products and services. Your fo…
Est. 109,250 USD
Overview The HRIS/Payroll System Analyst Supports HRIS, time management system, data analysis, payroll tax compliance, payroll year end audits/ processes, GL related entries/reconciliations and a variety of payroll re-en…
Est. 115,000 USD
Overview As a Branch Major Account Sales Executive 1, you'll play a pivotal role in driving our new business strategy and managing interactions with existing customers to boost sales of our products and services. Your fo…
Est. 46,000 USD
Function Under the direct supervision of the Branch Field Service Manager, the Field Service Representative (1) is responsible for properly maintaining a territory of Sharp equipment along with maintaining a high level o…
Est. 149,880 USD
Overview As a Branch Major Account Sales Executive 1, you'll play a pivotal role in driving our new business strategy and managing interactions with existing customers to boost sales of our products and services. Your fo…
Est. 48,900 USD
Overview This Associate Inventory Coordinator is responsible for ensuring that all equipment, supplies, and materials are received and stocked in the local and satellite office inventories, and for preparing shipments in…
Est. 51,000 USD
Overview As a Major Account Executive 4, you will play a pivotal role in executing Sharp’s new business development strategy and driving sales growth across key enterprise accounts. Your primary focus will be on identify…
Est. 81,500 USD
Overview As a Branch Senior Account Executive, you will play a pivotal role in executing our new business strategy and fostering relationships to drive sales of our organization's products and services. Your leadership w…