Sales Administrator I
Silvus TechnologiesLos Angeles, California, United States · Posted 5 months agoDescription
Silvus Technologies, a leading provider of advanced MANET and MIMO communications systems, is reshaping mesh network technology for mission-critical applications – on the ground, in the air and at sea. Its battle-proven StreamCaster family of MANET radios and proprietary MN-MIMO waveform provides the vital communications link for defense, law enforcement and public safety agencies around the world, and in the toughest operational environments.
Silvus Technologies is a wholly owned subsidiary of Motorola Solutions, Inc.
Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected”?
THE OPPORTUNITY
Silvus is currently seeking a Sales Administrator I to assist the sales team by managing the inbox and responding to customer inquiries. The administrator will also provide post-sales support, which includes handling orders, receiving and confirming them, setting up accounts, and inputting sales orders and client information into our CRM.
This position reports to the Sales Operations Manager. This position is on a hybrid schedule; a minimum of 3 days on-site per week is expected. On-site days are Mondays, Wednesdays, and Thursdays. The location for this role is Silvus Technologies’ HQ in the heart of vibrant West Los Angeles.
The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.
ROLE AND RESPONSIBILITIES
- Support with managing individual team’s inbox to ensure timely response to inquiries.
- Receive, process, and confirm customer purchase orders.
- Enter sales orders accurately and efficiently into the CRM system.
- Collect and verify detailed end-user information for each order.
- Handle FCC Authorization Forms for US-based orders.
- Partner with Senior Sales Administrators to manage the complete order lifecycle from receipt to fulfillment.
- Communicate with customers via email and phone to address inquiries and provide updates.
- Serve as a liaison among various departments, including finance, shipping, and supply chain.
- Provide customers with timely updates on the status of their orders.
- Manage customer requests for order modifications or cancellations.
- Escalate high-priority tasks to senior staff with analysis and recommended actions.
- Assist with any other ad-hoc task assigned by leads/managers to support the team as necessary.
REQUIRED QUALIFICATIONS
- High school diploma or GED.
- Minimum 1 year of relevant experience supporting a sales team in a tech-related or manufacturing field.
- Basic experience or exposure to CRM systems (e.g., Zoho, Salesforce, etc.) for managing and tracking customer and sales data.
- Proficiency in numeracy.
- Prior experience in a fast-paced office environment, experiencing multiple deadlines.
- Highly proficient in Google Suite and MS Office (Gmail or Outlook, Excel, Word, PowerPoint).
- Excellent and effective oral and written communication.
- Must be a U.S. Citizen due to clients under U.S. federal contracts.
- All employment is contingent upon the successful clearance of a background check and drug testing.
PREFERRED KNOWLEDGE SKILLS AND ABILITIES
- Demonstrated critical thinking, initiative, and problem-solving capabilities.
- Accurately follow instructions and confidently improvise in even the most ambiguous situations.
- Possess a keen attention to detail, with the ability to be accurate, flexible, and reliable.
COMPENSATION
The pay range is NOT a guarantee. It is based on market research and peer data, and will vary depending on the candidate’s experience and qualifications.
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
NOTE - As a US Federal Contractor, Silvus Technologies requires that ALL candidates being considered for employment for any position (regardless of level) MUST be a U.S. Person (permanent resident or citizen). Stricter U.S. Citizen ONLY requirements (needed for some Engineering or R&D roles) will be included in the Required Qualifications section of the posted position. This does NOT apply to international positions; only job postings for positions located in the US.
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Similar jobs
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers,…
Est. 120,000 USD
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
Est. 107,000 EUR
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
Est. 150,000 USD
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
Est. 45,000 USD
Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Netw…
Est. 76,500 USD
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
Est. 102,500 USD
Who we’re looking for Fieldwire is seeking a proficient and detail-oriented Sales Operations Manager to join our dynamic CRM team. The ideal candidate will bring a solid business understanding for sales operations, be pr…
Est. 80,000 GBP
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
Est. 319,500 USD
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
Est. 425,000 USD
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
Est. 319,500 USD
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
Est. 80,000 USD
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
Est. 65,000 EUR
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers,…
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
Est. 455,500 USD
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
Est. 222,500 USD
Overview We are looking for an SVP/VP of Business Development with a deep understanding of the North American telecommunications industry, and a track record of success in value creation for clients through technology in…
Est. 80,000 GBP
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
Est. 200,500 EUR
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
Est. 253,000 USD
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
Est. 164,000 EUR
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
Est. 80,954 USD
Company Description We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, a…
Est. 150,000 USD
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…