Member Liaison (Cities Without Houses) - Detroit
Soho House & Co.Detroit, Michigan, United States · Posted 14 days agoDescription
About Soho House
Soho House is a global network of private members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the creative industries. The company has unique ventures throughout UK, EU, NA, LATAM and APAC with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Job Purpose:
The Membership Liaison will work under the guidance of the Membership Manager to manage and grow the Cities Without Houses (CWH) Membership across Detroit. The role is key in creating and nurturing membership communities, driving member acquisition and retention, and fostering brand awareness. You will engage with the local creative scene, propose and execute events, develop strategic partnerships, and support Soho House activations. This role will also involve working closely with the Membership Committee to build a diverse, inclusive, and representative community.
Key Responsibilities
Membership & Community Building
- Act as a Brand Ambassador for Soho House, promoting its values, culture, and community within your city.
- Actively recruit 3 new CWH members each month, contributing to meeting quarterly membership growth targets.
- Network at local events, parties, launches, and social settings to connect with prospective members and build awareness of Soho House.
- Develop and maintain a consistent presence within the local creative scene, building relationships and gathering insights into trends and needs.
- Assist in organizing and facilitating meetings with potential members when the Membership Manager is unavailable.
- Support retention efforts by staying connected with existing members and developing engagement strategies to ensure long-term satisfaction.
- Contribute to a growing CWH database of potential members and follow up with applicants.
- Gather local intel on the creative industries in your region, including key trends, challenges, and the emerging cultural scene.
Events & Activations
- Curate and propose events that align with Soho House’s ethos and culture, enhancing member engagement and attracting new members.
- Work with the events team to help manage logistics, vendor relations, and on-the-ground execution for events and activations.
- Support large-scale events, including guest list management, VIP outreach, and event execution.
- Host events or collaborate with the membership and events teams to create memorable experiences for Soho House members.
- Assist in identifying new venues, suppliers, and partnerships to elevate Soho House’s presence and event offerings.
Partnerships & Local Outreach
- Identify potential partnerships and collaborations that align with Soho House’s values and increase local visibility.
- Develop local membership perks, third-party collaborations, and activation strategies that resonate with the local creative community.
- Leverage your network to build relationships with local opinion leaders, creatives, and key connectors to help spread goodwill and build Soho House’s brand.
- Keep members updated and engaged with relevant content, communication, and information regarding events and initiatives.
Other
- Ensure consistent, engaging communication with members, providing regular updates about Soho House’s events, opportunities, and initiatives.
- Contribute insights and feedback during team sessions to improve member experiences and event offerings.
- Support membership initiatives by maintaining accurate records, reporting on progress, and offering ideas to enhance community engagement.
Measures of Success
- Membership Growth & Retention: Meet or exceed recruitment targets, maintain high retention rates, and ensure active member engagement.
- Local Engagement & Brand Awareness: Establish a strong presence in the local creative scene, with positive feedback from members and increased brand visibility.
- Events & Activations: Successful and well-attended events, with positive member feedback and new event proposals.
- Strategic Partnerships & Local Perks: Develop impactful partnerships and local member benefits, supporting membership growth and engagement.
Experience Required
- Network: Strong connections in the creative industries in your city/region including key figures in fashion, art, music, tech, media and film etc.
- Communication Skills: Excellent written communication skills. Strong verbal communication skills with the ability to handle sensitive conversations with tact and empathy.
- Personality: Charismatic, confident, and creative with a natural ability to network and build relationships. Passionate about Soho House’s core verticals of fashion, art, music, and film.
- Motivation: Self-starter with a strong drive to work independently and execute initiatives without needing constant oversight.
- Organization: Highly organized with the ability to prioritize and manage multiple tasks, and maintain attention to detail.
- Experiential Marketing: Previous experience programming or producing events and activations is a plus.
- Diversity & Inclusion: A well-traveled individual with an appreciation for diverse cultures, perspectives, and social scenes. Passionate about Soho House’s diversity and inclusion policies and initiatives.
- Systems & Software: Proficiency with Microsoft Office Suite.
- Experience: Background in PR, marketing, or a relationship-building role, particularly within the creative industries, is ideal.
- Travel: Ability to travel and work flexible hours, including evenings and weekends, to support events and activities
Similar jobs
Est. 55,000 USD
About Soho House Soho House is a global network of private members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the creative industries. The company has unique ventures throughout the UK, EU,…
Member Liaison (Cities Without Houses) - Must be located in Vancouver Pay: $2,000 per month Job Purpose: The Membership Liaison will work under the guidance of the Membership Manager to manage and grow the Cities Without…
Job Purpose: The Membership Director, Asia is responsible for overseeing the development, acquisition, and retention of Soho House members across Asia, including Soho House Hong Kong, Soho House Mumbai, Soho House Bangko…
Est. 80,000 USD
Job Role... The Head of Membership Development, Miami, is responsible for building, growing, and strengthening Soho House’s presence within the Miami creative community. Acting as a key ambassador for the House, this rol…
Est. 112,500 USD
Scope of the Job Job Purpose: The Head of Membership, Soho House Holloway is responsible for the development, acquisition, management and retention of members in Soho House Holloway. Working closely with the Regional Mem…
Est. 55,000 USD
Job Role... The Membership Manager supports the Head of Membership and the site in delivering across member acquisition and retention, as well as all aspects of member management. This includes new member introductions,…
The Role… At Soho House the Membership Manager is responsible for directly supervising and organizing the meetings, processes and initiatives required to generate, maintain and grow the Clubs carefully chosen membership…
Scope of the Job Job Purpose: Member Relations Managers are responsible for the end to end successful experience of every member and guest who visits or stays in our Houses through the planning, outreach, welcome and eng…
Est. 55,000 USD
Scope of the Job Job Purpose: Member Relations Managers are responsible for the end to end successful experience of every member and guest who visits or stays in our Houses through the planning, outreach, welcome and eng…
Est. 80,000 GBP
The Role… We are looking for A Head of Events to conceptualise, curate, and produce ~100 events a year that reflect the interests and ambitions of our members. This ranges from intimate dinners to large-scale money-can't…
Est. 55,000 GBP
Who We Are We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Eu…
Est. 120,000 GBP
The Role.. The Global Brand Relations Director will own and grow Soho House's relationships with its most valuable global brand partners, driving significant commercial revenue across private hire, bedrooms, travel, memb…
Job Role... The Membership Manager supports the Head of Membership and the site in delivering across member acquisition and retention, as well as all aspects of member management. This includes new member introductions,…
Est. 125,000 USD
The Role... At Soho House the Head of Member Events will manage a team of Event Managers in their specific region. They should have strong relationships with people within the creative community in the region. The Head o…
Est. 120,000 USD
The role… At Soho House, the Head of People will oversee the team that is responsible for the employees in our regional based properties and support function. As the Head of People, you will report to and work closely wi…
Est. 55,000 GBP
The Role… The role of the Membership Sales Manager is to identify Soho House’s highest-value members, build a connection, and bring them in. There are two key skills to the role, and you must be able to move fluidly betw…
Est. 55,000 GBP
The Role… The Senior Account Manager is responsible for the quality, consistency and depth of every member relationship across the Soho House portfolio. This is achieved both by managing a cohort of clients themselves, a…
Est. 45,000 GBP
The Role… At Soho House, the Assistant General Manager is responsible for supporting all aspects of the business in conjunction with the General Manager. The AGM oversees service standards, operational efficiency, member…
Est. 77,500 USD
The Role… We are seeking a passionate, service-driven individual to join our Soho Support Team and work closely with Member Relations as Member Engagement Manager (Accounts Manager) for Los Angeles. You will be responsib…
The Role.. Soho House & Co are seeking an events producer expert with experience executing all aspects of events, from creative ideation to completion. The role will be responsible for executing a yearly series of ev…
Est. 77,500 USD
The Role… We are seeking a passionate, service-driven individual to join our Soho Support Team and work closely with Member Relations as Member Engagement Manager (Accounts Manager) for Los Angeles. You will be responsib…
Est. 80,000 GBP
The Role… As Director of Soho River House, you will be the most senior leader on site, responsible for the successful opening and ongoing operation of one of Soho House’s most significant UK Houses. Set within the Windso…
Est. 65,000 USD
The role… Reporting into the Membership Support Manager - North America, as supervisor you will be responsible for supporting a team of 10+ based in our New York Support Office in delivering service excellence to all of…
Est. 55,000 EUR
The venue… SOHO HOUSE BERLIN is a private members' club and hotel in a listed building in the heart of the capital. In addition to restaurants, a fitness studio, rooftop pool, in-house cinema and a spacious spa area, the…
Est. 90,000 USD
The Role… New York is one of Soho House’s most important markets, and we are looking for a highly connected, energetic and hands-on Communications Publicist to help maintain and grow our leading reputation across the cit…
Est. 25,000 GBP
The Role… At Soho House, the Events Coordinator is the first point of contact when a private event inquiry is received. An incredibly exciting, varied and rewarding job for someone with exceptional drive and high levels…
Est. 35,000 GBP
The Role.. The People Advisor (known internally as People Partner) will work with and report directly into the People Manager. As a fast-moving business Soho House is looking for the right individual to be autonomous and…
Est. 55,000 GBP
The Role.. This position brings together a defined set of responsibilities into a single point of coordination, ensuring the team continues to respond effectively to commercial and trade priorities across the business. T…
Est. 237,500 USD
The role… At Soho House, the Vice President, Human Resources – Americas serves as the senior People leader for the region, partnering closely with the Managing Director, Operations leadership team, House General Managers…
Est. 45,000 USD
The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incomin…