Description
About the role
Reporting to the Head of Games Operations, the Regional Lobby Manager will be responsible for the end-to-end management and optimisation of games lobbies across our LATAM markets, with a primary focus on Brazil and Mexico.
The Regional Lobby Manager will manage the sporty games lobby, ensuring optimal game positioning, effective promotions, strong supplier alignment, and high-quality internal reporting. The role plays a critical part in shaping the player experience and driving performance across the region.
What you'll be doing
- Own and manage the sporty games lobby across all core LATAM markets (including BR and MX), ensuring optimal game positioning aligned with commercial strategy and player behaviour
- Maximise visibility and discoverability of key games, promotions, and new releases within LATAM lobbies
- Upload, schedule, and maintain promotional banners and in-lobby content, ensuring accuracy, relevance, and timely execution
- Configure and maintain game settings, limits, and parameters in line with product, commercial, and regulatory requirements
- Act as the regional point of contact for supplier needs related to lobby management, promotions, and releases
- Partner closely with Product and Tech teams on testing, new feature rollouts, and improvements to categorisation and navigation
- Optimise localisation across LATAM markets, ensuring content, naming, and presentation are culturally and linguistically appropriate
- Use a data-driven approach to monitor lobby performance, player engagement, and promotional effectiveness, turning insights into actionable improvements
- Produce and share clear internal feedback, performance updates, and reports to support decision-making across teams
- Manage games-related escalations and operational queries, ensuring timely resolution and effective communication
- Plan, coordinate, and map new game releases across LATAM markets, with a particular focus on sporty games
- Align closely with Legal and Compliance teams to ensure all lobby content and configurations meet local regulatory requirements
- Collaborate on release plans with internal studios and third-party suppliers to ensure smooth execution and strong regional impact
What you'll bring
- Proven experience working with online casino games, ideally in lobby management, games operations, or content optimisation
- Strong understanding of the LATAM market, particularly Brazil; local market knowledge is highly desirable
- Analytical and data-driven mindset, with the ability to interpret performance data and make informed recommendations
- Ability to work autonomously while collaborating effectively with globally distributed teams
- Strong stakeholder management and communication skills, including experience working with suppliers and internal partners
- Comfortable operating in a fast-paced, operational environment with competing priorities
What's in it for you
- Office in São Paulo City!
- A competitive salary + individual performance based bonuses every quarter
- 28 days paid annual leave
- Referral bonuses & flash bonuses
- Top of the line equipment
- Annual company retreats to provide great internal networking opportunities
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.
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