Medical Appointment Clerk
The Copper River Family of CompaniesDayton, Ohio, United States · Posted 8 days agoDescription
Coho Integrated Solutions is seeking a reliable and detail-oriented Medical Appointment Clerk to serve in an on-call capacity supporting the primary hired Clerk at Wright-Patterson Air Force Base. This role supports patient scheduling and clinic operations by booking medical appointments, validating patient eligibility, maintaining accurate schedules, and ensuring patients receive timely access to care in accordance with Military Treatment Facility (MTF) guidelines.
Responsibilities (include but are not limited to):
- Schedule medical appointments via phone, secure messaging, or other approved request methods, ensuring compliance with local appointing guidelines and access-to-care standards.
- Maintain appointment schedules using government medical systems such as CHCS, AHLTA, or MHS GENESIS.
- Validate patient eligibility through the Defense Eligibility Enrollment System (DEERS) and update demographic information; register new patients, including newborns, as needed.
- Keep patient schedules and logs accurate and up to date, using system tools and protocols (detail codes, freezing slots, TRICARE Online) for slot management, rescheduling, and cancellations.
- Contact patients via phone or secure messaging to schedule, reschedule, or cancel appointments as needed.
- Assist in preparing patient notifications for appointment reminders, no-shows, and cancellations.
- Create and deliver telephone messages (t-cons) to Primary Care Managers (PCMs) and clinic nurses in accordance with standard protocols and clinic guidelines.
Essential Job Qualifications and Requirements:
- Education:
- High School Diploma or General Educational Development (GED) equivalency.
- Experience:
- GENESIS Experience preferred.
About Copper River & The Native Village of Eyak:
Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration’s (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE’s ability to facilitate economic advancement.
The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.
Copper River’s Culture
The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Open leave policy and paid holidays
- Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: Benefits are offered based on employment classification and applicable contract requirements. Eligibility may vary by position.
Disclaimer:
The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Similar jobs
Est. 45,000 USD
Coho Integrated Solutions is seeking a detail-oriented Medical Records Clerk to provide administrative and medical records support within a Military Treatment Facility (MTF) at MacDill Air Force Base. This position plays…
Est. 55,000 USD
Coho Consulting Group is seeking a performance driven Human Resource Technician provides advanced administrative and operational support to federal Human Resources Specialists in the areas of classification, recruitment,…
Est. 62,000 USD
Coho Consulting Group is seeking a Program Support Specialist to support the Maintenance, Repair and Overhaul (MRO/MRO-S) Functional Management Office in Oklahoma City, Oklahoma. The role supports business operations, or…
Est. 60,000 USD
Coho Integrated Solutions is seeking exceptional EMT Instructors with expertise in Emergency Medical Technician (EMT) disciplines. In this role, you will train, and mentor enlisted Sailors in the fundamentals of emergenc…
Est. 55,000 GBP
Coho Integrated Solutions is seeking a qualified Family Advocacy Treatment Manager (FATM) to support the Department of the Air Force Family Advocacy Program (FAP) in Lakenheath, UK. The FATM serves as a clinical subject…
Est. 55,000 GBP
Coho Integrated Solutions is seeking a qualified Family Advocacy Treatment Manager (FATM) to support the Department of the Air Force Family Advocacy Program (FAP) in Alconbury, UK. The FATM serves as a clinical subject m…
Coho Technology Solutions is seeking a highly skilled Resident Service Support Specialist (RS3) – Call Manager to provide dedicated, onsite technical support at MCAS Iwakuni, Iwakuni, Japan. This position is responsible…
Est. 85,000 USD
Coho Consulting Group is seeking a Senior Program Analyst to provide comprehensive program management and contract administration support for Government Information Technology programs at Hurlburt Field, FL. This positio…
Est. 101,500 EUR
Coho Integrated Solutions is seeking a qualified Family Advocacy Treatment Manager (FATM) to support the Department of the Air Force Family Advocacy Program (FAP) in Ramstein, Germany. The FATM serves as a clinical subje…
Est. 114,500 USD
TACG is seeking an Information Assurance Specialist to support Information System Security Officer activities. In this role, you will assist in the analysis, identification, and documentation of security requirements for…
Est. 62,000 USD
Coho Consulting Group is seeking a HR Staffing Specialist to join our team of HR Specialists supporting the Washington Headquarters Services (WHS), Human Resources Directorate, Personnel Services Division (PSD). PSD prov…
Est. 95,500 EUR
Coho Integrated Solutions is seeking a qualified Family Advocacy Treatment Manager (FATM) to support the Department of the Air Force Family Advocacy Program (FAP) in Spangdahlem, Germany. The FATM serves as a clinical su…
Est. 95,500 EUR
Coho Integrated Solutions is seeking a qualified Family Advocacy Treatment Manager (FATM) to support the Department of the Air Force Family Advocacy Program (FAP) in Aviano, Italy. The FATM serves as a clinical subject m…
Est. 95,000 USD
Coho Consulting Group is seeking a Senior Program Analyst to provide comprehensive program management and contract administration support for Government Information Technology programs at MacDill AFB, FL. This position s…
Est. 110,000 USD
Coho Consulting Group is seeking a Senior Operations Analyst to support strategic planning, organizational analysis, and operational process improvement initiatives for the SOCOM Information Environment (SIE) at Hurlburt…
Coho Integrated Solutions is seeking a Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT) to join the Air Force Family Advocacy Program at Kadena AB, Japan. The Family Advocacy Treatm…
Est. 95,000 USD
Coho Consulting Group is seeking a Senior Program Analyst to provide comprehensive program management and contract administration support for Government Information Technology programs at Fort Bragg, NC. This position se…
Est. 72,314 USD
Coho Consulting Group is seeking a Program Analyst to provide program management and contract administration support for Government Information Technology programs at Hurlburt, FL. The Program Analyst will assist with mo…
Est. 85,000 USD
Coho Consulting Group is seeking a Senior Operations Analyst to support strategic planning, organizational analysis, and operational process improvement initiatives for the SOCOM Information Environment (SIE) at MacDill…
Est. 45,000 GBP
Coho Integrated Solutions is seeking a qualified Family Advocacy Intervention Specialist (FAIS) to support the Department of the Air Force Family Advocacy Program in Lakenheath, Suffolk, United Kingdom. The FAIS serves a…
Est. 55,000 GBP
Coho Integrated Solutions is seeking a qualified Family Advocacy Intervention Specialist (FAIS) to support the Department of the Air Force Family Advocacy Program in Lakenheath, Suffolk, United Kingdom. The FAIS serves a…
Est. 70,000 USD
Coho Integrated Solutions is seeking a Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT) to join the Air Force Family Advocacy Program at Elmendorf, Alaska. The Family Advocacy Treat…
Coho Integrated Solutions is seeking a qualified Family Advocacy Program Assistant (FAPA) to support the Department of the Air Force Family Advocacy Program at Kadena AB, Japan. The FAPA provides administrative, technica…
Est. 85,000 USD
Coho Consulting Group is seeking a Senior Financial Analyst to provide advanced financial planning, budgeting, forecasting, and resource management support for Government Information Technology programs at Hurlburt, FL.…
Est. 85,000 USD
Coho Consulting Group is seeking a Senior Program Analyst to provide comprehensive program management and contract administration support for Government Information Technology programs at Camp Lejeune, NC. This position…
Coho Integrated Solutions is seeking a Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT) to join the Air Force Family Advocacy Program at Yokota AB, Japan. The Family Advocacy Treatm…
Est. 26,000 GBP
Coho Integrated Solutions is seeking a qualified Family Advocacy Program Assistant (FAPA) to support the Department of the Air Force Family Advocacy Program in Lakenheath, Suffolk, United Kingdom. The FAPA provides admin…
Est. 26,000 GBP
Coho Integrated Solutions is seeking a qualified Family Advocacy Program Assistant (FAPA) to support the Department of the Air Force Family Advocacy Program in Lakenheath, Suffolk, United Kingdom. The FAPA provides admin…
Est. 142,000 USD
Coho Consulting Group is seeking a Senior Program Analyst to provide comprehensive program management and contract administration support for Government Information Technology programs at Coronado, CA. This position serv…
Est. 72,314 USD
Coho Consulting Group is seeking a Financial Analyst to provide financial planning, budgeting, accounting, and contract support for Government Information Technology programs at Hurlburt Field, FL. The Financial Analyst…