Senior Client Intake Specialist (Immigration and Criminal Defense)
The United Firm | La Liga Defensora, APCBakersfield, California, United States · Posted 6 months agoDescription
Our Bakersfield office is looking to hire an experienced Senior Client Intake Specialist with strong sales experience and a desire to grow within the legal industry. The Senior Client Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case should be retained. This position must be staffed by an individual who is business development oriented, and works well with people. We ask that you have a strong Immigration or Criminal Defense background and possess the ability to screen potential client calls. You will ensure operational excellence and handle a large volume of incoming client calls. The ideal candidate will be able to work some weekends and be able to commute to our Bakersfield office as is required for this role.
Responsibilities:
- Screen telephone calls before scheduling an attorney-client consultation
- Persistently monitor all potential new client inquiries (email, internet, phone and referrals)
- Immediately contact every potential client and establish relationship with client
- Update logs and reporting systems to reflect status of all potential new clients
- Conduct potential new client interviews with genuine empathy and compassion
- Schedule appointments for potential clients
- Take accurate notes during the attorney-client initial consultation
- Collaborate with our attorneys to complete the initial consultation process
- Assist attorneys with administrative tasks related to opening new cases and maintaining databases
- Follow instructions from the supervising attorney and perform accordingly
- Write emails, transcribe notes, research legal documents, fax, copy, and create spreadsheets (can maintain complex spreadsheets)
Qualifications
- Bilingual (English/Spanish) with full proficiency REQUIRED.
- Minimum 3 years of sales experience required, customer service experience a major plus
- Strong background with performance-based metrics
- Case Management software experience is a major plus
- Resourceful and motivated to solve issues as they arise
- Proven track record to meet goals and deadlines
- Must be able to work weekends
- Immigration and Criminal Defense experience is strongly preferred.
Salary: $55,000.00 - $68,800.00 per year
Here at The United Firm | La Liga Defensora, APC, we offer medical, dental, and vision insurance. We have a great compensation package including a 401(k) plan. Some perks include catered lunches, complimentary parking, paid time off, and more! Come be apart of our growing firm and its opportunities for your career development. You will learn and develop alongside a team of professionals who aim to excel in the legal industry. Apply now!
The United Firm | La Liga Defensora, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.
Similar jobs
Est. 70,000 USD
Our Fresno office is looking to hire an experienced Senior Client Intake Specialist (Immigration/Criminal Law) with a desire to grow within the legal industry. This position must be staffed by an individual who is busine…
Est. 85,000 USD
We're looking for an admitted attorney for an extremely promising Criminal Defense Entry-Level Attorney position within a premier law firm with lots of room for growth. This is an opportunity for a dedicated Associate At…
Est. 100,000 USD
We're looking for an admitted attorney for an extremely promising Criminal Defense Associate Attorney position within a premier law firm with lots of room for growth. This is an opportunity for a dedicated Associate Atto…
Est. 55,000 USD
Our Dallas office is looking to hire an experienced BDC - Legal Sales, Client Intake Specialist with a desire to grow within the legal industry. The BDC Intake Specialist will be the first point of contact with prospecti…
Est. 35,712 USD
The United Firm | La Liga Defensora, APC in Bakersfield is looking for a File Clerk to assist the Criminal Defense Department. As a File Clerk, you will be assigned administrative and clerical tasks such as filing docume…
Est. 100,000 USD
At The United Firm, we're passionate about protecting our clients’ rights, and it shows in our results. We have a history of success built on lasting relationships that produce results with outstanding value for our clie…
Est. 95,000 USD
At The United Firm, we're passionate about protecting our clients’ rights, and it shows in our results. We have a history of success built on lasting relationships that produce results with outstanding value for our clie…
Est. 95,000 USD
At The United Firm, we're passionate about protecting our clients’ rights, and it shows in our results. We have a history of success built on lasting relationships that produce results with outstanding value for our clie…
Est. 105,000 USD
At The United Firm, we're passionate about protecting our clients’ rights, and it shows in our results. We have a history of success built on lasting relationships that produce results with outstanding value for our clie…
Est. 95,000 USD
At The United Firm, we're passionate about protecting our clients’ rights, and it shows in our results. We have a history of success built on lasting relationships that produce results with outstanding value for our clie…
Est. 120,000 USD
At The United Firm, we're passionate about protecting our clients’ rights, and it shows in our results. We have a history of success built on lasting relationships that produce results with outstanding value for our clie…
Est. 35,200 USD
The United Firm | La Liga Defensora, APC in Orange County is looking for a 2nd-step Case Assistant for the Immigration Department. As a Case Assistant, you will be assigned administrative and clerical tasks such as; fili…
Est. 35,200 USD
The United Firm | La Liga Defensora, APC in San Jose is looking for a 2nd-step Caseload Assistant for the Immigration Department. As a Case Assistant, you will be assigned administrative and clerical tasks such as; filin…
Est. 100,000 USD
We're looking for an admitted attorney for an extremely promising Criminal Defense Attorney position in Fresno within a premier law firm with lots of room for growth. This is an opportunity for a dedicated Criminal Defen…
Est. 114,000 USD
At The United Firm, we're passionate about protecting our clients’ rights, and it shows in our results. We have a history of success built on lasting relationships that produce results with outstanding value for our clie…
The United Firm | La Liga Defensora, APC, is looking for a Remote Deferred Action Legal Assistant to join our growing Immigration department. You will report directly to the Immigration Supervisors. The ideal candidate w…
The United Firm | La Liga Defensora, APC, is looking for a Remote Deferred Action Legal Assistant to join our growing Immigration department. You will report directly to the Immigration Supervisors. The ideal candidate w…
Est. 57,600 USD
At The United Firm | La Liga Defensora, APC, our expert legal team is a driving force behind our continued success. We’re in search of an experienced Criminal Defense Legal Assistant/Paralegal in our San Jose office to j…
Est. 90,000 USD
We're looking for an admitted attorney for an extremely promising Entry-Level Criminal Defense Attorney position within a premier law firm with lots of room for growth. This is an opportunity for a dedicated Entry-Level…
Est. 65,000 USD
Are you a persuasive communicator who can turn inbound leads into signed clients with persistence, empathy, and confidence? Can you manage high volumes of inquiries with speed, accuracy, and professionalism while keeping…
Est. 90,000 USD
We're looking for an admitted attorney for an extremely promising Entry-Level Criminal Defense Attorney position within a premier law firm with lots of room for growth. This is an opportunity for a dedicated Entry-Level…
Est. 120,000 USD
At The United Firm, we're passionate about protecting our clients rights, and it shows in our results. We have a history of success built on lasting relationships that produce results with outstanding value for our clien…
Est. 90,000 USD
We're looking for an admitted attorney for an extremely promising Entry-Level Criminal Defense Attorney position within a premier law firm with lots of room for growth. This is an opportunity for a dedicated Entry-Level…
Est. 95,000 USD
We're looking for an admitted attorney for an extremely promising Post-Conviction Relief/Immigration Attorney position within a premier law firm with lots of room for growth. This is an opportunity for a dedicated Associ…
Est. 95,000 USD
We're looking for an admitted attorney for an extremely promising Post-Conviction Relief/Crimmigration Attorney position within a premier law firm with lots of room for growth. This is an opportunity for a dedicated Asso…
Est. 120,000 USD
At The United Firm, we're passionate about protecting our clients’ rights, and it shows in our results. We have a history of success built on lasting relationships that produce results with outstanding value for our clie…
Est. 42,000 USD
Our Chicago office is looking to hire an experienced Bilingual Receptionist with a desire to develop a career within the legal industry. This position must be staffed by an individual who works well with people. This pos…
Est. 120,000 USD
At The United Firm, we're passionate about protecting our clients’ rights, and it shows in our results. We have a history of success built on lasting relationships that produce results with outstanding value for our clie…
Est. 45,000 USD
Our Houston office is looking to hire an experienced Bilingual Receptionist / Contract Specialist with a desire to develop a career within the legal industry. The ideal candidate is an individual who works well in a fast…
Est. 100,000 USD
We're looking for an admitted attorney for an extremely promising Associate Criminal Defense Attorney position within a premier law firm with lots of room for growth. This is an opportunity for a dedicated Associate Atto…