Veterinary Receptionist
Veterinary Practice PartnersOrland, Maine, United States · Posted 22 days agoDescription
Receptionist – Veterinary Front Desk
Salary: $15.50-$20.00 per hour, based on the candidate's skills, experience, and qualifications.
Schedule: Full-time and part-time positions available. Monday–Friday from 7:30 AM to 5:00 PM, typically scheduled as four 10-hour shifts. No weekend hours!
Bucksport Veterinary Hospital is hiring full-time or part-time Customer Service Professionals to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties—it’s about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.
What to Expect
As you join our mission, expect to be supported in your work and home life with:
- All the benefits you deserve—medical, dental, vision, and plus an employee pet discount because we know your pets are family, too!
- Paid time off. Take the time you need to recharge.
- 401(k) with a generous company. We invest in your future while you care for our pets today.
- Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
- Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you’re aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
Key Responsibilities:
- Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
- Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
- Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
- Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
- Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
- Create a welcoming space: Help maintain a clean, organized, and client-ready environment—including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
Qualifications:
- Previous experience in a veterinary office is preferred.
- Basic knowledge of veterinary terminology and procedures
- Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
- Ability to maintain a calm, professional, and positive demeanor
About Bucksport Veterinary Hospital
Bucksport Veterinary Hospital is a family-owned, full-service small-animal practice dedicated to keeping pets healthy and happy for life. We provide everything from routine wellness care and vaccinations to diagnostics, surgery, dental work, and emergency support — all in a modern, renovated facility
We believe in preventive care and offer customizable wellness plans that allow pet owners to spread the cost of care over monthly payments while getting access to discounted services and products.
At Bucksport, we treat pets like family. Our compassionate and supportive team collaborates to deliver personalized, quality care in a warm and welcoming environment. If you join us, you’ll be part of a close-knit practice focused on integrity, teamwork, and a genuine love for animals.
#CSR
#CSR
Similar jobs
Est. 20,800 USD
Skippack Animal Hospital is hiring a full-time or part-time Kennel Assistant to work alongside our team of experienced veterinarians, skilled technicians, and devoted support staff to ensure each animal receives the best…
Est. 79,920 USD
BAYADA Home Health Care is currently seeking an energetic and experienced Licensed Medical Social Worker, MSW, for a full time opportunity performing hospice visits our Norwich, VT hospice office. This office services cl…
Est. 95,000 USD
BAYADA Home Health Care is currently seeking an experienced Occupational Therapist, OT, for a Full Time or per diem opportunity performing home health visits for our Vermont Visits office, located in Rutland VT. This off…
Est. 115,000 USD
$12,000 Sign On Bonus for Full-Time and $5,000 Sign On Bonus for Part-Time positions! BAYADA by Bayhealth Home Health Care is currently seeking an experienced Physical Therapist, PT, for a full time or part time opportun…
Est. 110,000 USD
$5,000 Sign on Bonus BAYADA Home Health Care is currently seeking an experienced Physical Therapist, PT, for a full time or part time opportunity performing Outpatient home health visits for our senior living office. Thi…
Est. 77,340 USD
Looking for an Outpatient Physical Therapy Assistant! Flexible work life balance! ~Senior Living Therapist~ Bonus available for full time positions. BAYADA Home Health Care is currently seeking an experienced Physical Th…
Est. 93,600 USD
Senior Living Occupational Therapist! Flexible schedules, No holidays, No weekends, no oncall!* Bonus available for full time! BAYADA Home Health Care is currently seeking an experienced Occupational Therapist, OT, for a…
Est. 110,000 USD
$1,500 Sign On Bonus! BAYADA Home Health Care is currently seeking an experienced Physical Therapist, PT, for a part time opportunity performing Outpatient home health visits for our senior living office. This office ser…
Est. 74,000 USD
Looking for an Outpatient Physical Therapy Assistant! Flexible work life balance! ~Senior Living Therapist~ Bonus available for full time positions. BAYADA Home Health Care is currently seeking an experienced Physical Th…
Est. 93,600 USD
Senior Living Occupational Therapist! 1 day a week as a Fitness Specialist! Fun and Rewarding opportunity Flexible schedules, No holidays, No weekends, no oncall!* Bonus available for full time! BAYADA Home Health Care i…
Est. 110,400 USD
$10,000 Sign- On Bonus!!! BAYADA Home Health Care is currently seeking an experienced Occupational Therapist, OT, for a full time opportunity performing home health visits for our office located in Forest Hill, MD. This…
Est. 90,000 USD
$3,000 Sign On Bonus for Full Time! BAYADA Home Health Care is currently seeking an experienced Physical Therapist, PT, for a full time opportunity performing Outpatient home health visits for our senior living office. T…
Est. 85,000 USD
$3,000 Sign On Bonus for Full Time! BAYADA Home Health Care is currently seeking an experienced Physical Therapist, PT, for a full time opportunity performing Outpatient home health visits for our senior living office. T…
Est. 115,000 USD
$12,000 Sign On Bonus for Full-Time and $5,000 Sign On Bonus for Part-Time positions! BAYADA by Bayhealth Home Health Care is currently seeking an experienced Physical Therapist, PT, for a full time or part time opportun…
Est. 124,800 USD
$10,000.00 SIGN-ON BONUS!!!! Full-Time or Part-Time Home Health Physical Therapist Great Work/Life Balance and Flexible Schedule!! BAYADA Home Health Care is currently seeking a Part-Time or Full-Time Physical Therapist…
This is an unpaid position. BAYADA Hospice is looking for Volunteers! BAYADA Hospice is currently seeking Volunteers to be a part of our team. Our office, located in Norwich, VT, services clients in territories throughou…
Est. 93,600 USD
BAYADA Home Health Care is currently seeking an experienced Occupational Therapist, OT, for a Full Time or per diem opportunity performing home health visits for our Vermont Visits office, located in Rutland VT. This off…
This is an unpaid position. BAYADA Hospice is looking for Volunteers in Rutland County! BAYADA Hospice is currently seeking candidates for our Volunteer, Hospice position to be a part of our team in our Rutland office, l…
This is an unpaid position. BAYADA Hospice is looking for Volunteers in Rutland County! BAYADA Hospice is currently seeking candidates for our Volunteer, Hospice position to be a part of our team in our Rutland office, l…
This is an unpaid position. BAYADA Hospice is looking for Volunteers in Rutland County! BAYADA Hospice is currently seeking candidates for our Volunteer, Hospice position to be a part of our team in our Rutland office, l…
Est. 97,200 USD
Senior Living SLP, Full or Part time! Flexbile hours, No Nights, No Weekends, No Holidays!! BAYADA Home Health Care is currently seeking an experienced Speech Language Pathologist, SLP, for a full time opportunity perfor…
Est. 44,000 USD
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Brattleboro, VT Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could b…
Est. 100,800 USD
BAYADA Home Health Care is currently seeking an experienced Outpatient Physical Therapist, PT, for a Full-Time opportunity throughout Baltimore County, Maryland. This full-time position is to service seniors under their…
Est. 94,320 USD
$5,000.00 SIGN-ON BONUS!!! Weekend Physical Therapist - Home Health Flexible Per Diem, Part-Time or Full-Time Schedule Premium Pay and Benefits!! BAYADA Home Health Care is currently seeking an experienced Weekend Physic…
Est. 130,000 USD
Make a Real Impact as a Physical Therapist (PT) with BAYADA Home Health Care Flexible Schedules | Supportive Team | Mission-Driven Culture If you’re a Physical Therapist looking for greater autonomy, meaningful patient r…
Est. 65,000 USD
Client Services Manager – Senior Living Home Health BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Harrisburg, PA Senior Living Office. Are you looking for a rewarding career opport…
Est. 80,000 USD
$5,000.00 SIGN-ON BONUS!!! Weekend Physical Therapist - Home Health Flexible Per Diem, Part-Time or Full-Time Schedule Premium Pay and Benefits!! BAYADA Home Health Care is currently seeking an experienced Weekend Physic…
Est. 83,200 USD
Make a Real Impact as a Physical Therapist (PT) with BAYADA Home Health Care Flexible Schedules | Supportive Team | Mission-Driven Culture If you’re a Physical Therapist looking for greater autonomy, meaningful patient r…
Est. 94,320 USD
$5,000.00 SIGN-ON BONUS!!! Weekend Physical Therapist - Home Health Flexible Per Diem, Part-Time or Full-Time Schedule Premium Pay and Benefits!! BAYADA Home Health Care is currently seeking an experienced Weekend Physic…
Est. 76,000 USD
BAYADA Home Health Care is currently seeking an experienced Physical Therapist Assistant, PTA, for a full-time or part-time opportunity performing home health visits for our Vermont Visits office. This office services ad…