Veterinary Receptionist
Veterinary Practice PartnersArlington, Virginia, United States · Posted 10 days agoDescription
Veterinary Receptionist
Caring Hands Clarendon is seeking a skilled and compassionate veterinary receptionist to serve as the primary point of contact for our clients and their pets. This position plays an integral role in the overall client experience, requiring a professional who can balance administrative precision with genuine warmth across a wide range of interactions — including those of a sensitive or emotionally complex nature.
Qualified candidates will bring demonstrated experience managing high-volume front desk operations, a calm and composed presence under pressure, and a commitment to delivering consistent, high-quality customer service in a clinical setting.
What to Expect
As you join our mission, expect to be supported in your work and home life with:
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
Salary: $18.00-$20.00 dependent on skills and experience
Schedule: Monday- Friday 7:30AM-8AM, every other Saturday 8AM-4PM
Responsibilities
- Greet and check in clients and patients, verify and update medical records, and confirm appointment details using practice management software
- Answer and manage a multi-line telephone system, responding to inquiries regarding appointment scheduling, prescription refill requests, vaccination records, and general hospital information
- Perform client check-out, including processing payments, posting charges, explaining invoices, and scheduling follow-up appointments
- Communicate medical information, diagnoses, and care instructions accurately and compassionately, including in emotionally sensitive situations such as euthanasia scheduling and end-of-life discussions
- Maintain accurate electronic medical records (EMR) and ensure timely data entry in the veterinary practice information management system (PIMS)
- Coordinate with veterinarians, veterinary technicians, and support staff to relay client communications, flag urgent cases, and maintain efficient patient flow
- Maintain cleanliness and organization of the reception area and waiting room to ensure a positive client experience
Qualifications
- Minimum 1 year of experience as a veterinary receptionist is required
- Experience with veterinary practice management software; Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet preferred
- Knowledge of veterinary medical terminology, vaccination protocols, and basic diagnostic procedures
- Proficiency in appointment scheduling, multi-line phone management, medical records management, and payment processing
- Proven customer service skills; ability to manage high-volume client relations with composure and accuracy
- Strong verbal and written communication skills, including active listening and conflict resolution
- Comfortable handling animals of varying sizes, breeds, and temperaments, including fearful or reactive patients
About Caring Hands Clarendon
Caring Hands is a network of eight veterinary hospitals founded on a simple mission: creating a better world for animals and their people. We reimagine what a veterinary practice can be and how it should serve pets and their families. Trust is the foundation of everything we do, which is why we’ve designed the most open and transparent veterinary experience in the region. From open treatment areas and windows into surgical suites to our Open Door Policy, every detail is centered around you and your pet’s care.
#CSR
Similar jobs
Est. 150,000 USD
Join a thriving, mission-driven veterinary practice where Internal Medicine is at the heart of exceptional patient care. At Caring Hands Animal Hospital – Clarendon, our Veterinary Internists aren't consultants in the ba…
Est. 47,360 USD
Veterinary Receptionist 5280 Veterinary Care is seeking a skilled and compassionate veterinary receptionist to serve as the primary point of contact for our clients and their pets. This position plays an integral role in…
Est. 41,440 USD
Veterinary Receptionist Animal Care Hospital of Walnut Creek is seeking a skilled and compassionate veterinary receptionist to serve as the primary point of contact for our clients and their pets. This position plays an…
Est. 48,600 USD
Olde Towne Animal Hospital is seeking a dedicated and client-focused Veterinary Receptionist to join our team. This position is open to candidates who bring strong transferable experience from adjacent fields, including…
Est. 41,400 USD
Veterinary Receptionist North Oatland Animal Hospital is seeking a skilled and compassionate veterinary receptionist to serve as the primary point of contact for our clients and their pets. This position plays an integra…
Est. 62,400 USD
Veterinary Technician Salary: $25.00-45.00 per hour dependent on experience and skill. $3000 sign on bonus Schedule: Monday- Friday, Full-time Caring Hands Clarendon is hiring a full-time Licensed Veterinary Technician t…
Est. 44,800 USD
Tenafly Veterinary Center is seeking a dedicated and client-focused Veterinary Receptionist to join our team. This position is open to candidates who bring strong transferable experience from adjacent fields, including h…
Est. 39,960 USD
. Seeking a Surgical Veterinary Assistant Independence Veterinary Clinic is hiring a full-time or part-time Surgical Vet Assistant to work alongside our team of experienced veterinarians, skilled technicians, and devoted…
Est. 35,200 USD
Veterinary Receptionist Parker Animal Care is seeking a dedicated and client-focused veterinary receptionist to join our team. This position is open to candidates who bring strong transferable experience from adjacent fi…
Est. 31,200 USD
Veterinary Receptionist Warwick Animal Hospital | Full-Time Warwick Animal Hospital is seeking a skilled and compassionate veterinary receptionist to serve as the primary point of contact for our clients and their pets.…
Est. 62,400 USD
Veterinary Technician Salary: $30 - $35 per hour, determined by the candidate's skills, experience, and qualifications. Schedule: This is a full time position. The hospital is open Monday through Friday from 7:00 a.m. to…
Est. 52,000 USD
Team Lead Caring Hands Arlington is seeking a skilled and compassionate Team lead to serve as the primary point of contact for our clients and their pets while guiding and supporting our front desk team. This position pl…
Est. 31,920 USD
Belvoir Pet Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences,…
Est. 37,600 USD
Worthington Woods Animal Care Center is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional cli…
Est. 31,200 USD
Halifax Veterinary Center is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experie…
Est. 35,360 USD
Main Street Animal Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experie…
Est. 33,840 USD
Veterinary Receptionist Watson's Friends Animal Hospital is seeking a skilled and compassionate veterinary receptionist to serve as the primary point of contact for our clients and their pets. This position plays an inte…
Est. 30,400 USD
Animal Care Center of Carters Creek is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an excelle…
Est. 35,200 USD
Cocoa Veterinary Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experie…
Est. 37,680 USD
All Creatures Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client exp…
Est. 41,400 USD
Veterinary Technician Salary: $18.00 - $24.00 per hour, determined by the candidate's skills, experience, and qualifications. Schedule: Full time and part time hours available. Full time Monday–Friday, 7:00 AM to 5:30–6:…
Est. 37,600 USD
Animal Care Hospital is seeking an outgoing Lead Client Service Representative (CSR) to serve as the welcoming face of our hospital and provide leadership to our client service team. In this fast-paced role, you will cre…
Est. 34,240 USD
Crescent Hill Animal Hospital is seeking an outgoing Veterinary Receptionist to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through co…
Est. 41,600 USD
Doctor's Office for Pets is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through c…
Est. 31,200 USD
Tender Care Animal Hospital in Morton, IL is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptiona…
Est. 62,400 USD
Veterinary Technician Salary: $23 - $26 per hour, determined by the candidate's skills, experience, and qualifications.$500 sign on bonus! Schedule: Monday through Friday, 7:30 AM – 6:00 PM, with a 4-day workweek. No wee…
Est. 44,800 USD
Veterinary Technician Salary: $17 - $19 per hour, determined by the candidate's skills, experience, and qualifications. Schedule: This is a full-time position. The hospital's operating hours are Monday through Friday, 8:…
Est. 44,800 USD
Ohana Pet Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, b…
Est. 47,920 USD
Santa Monica Veterinary Group is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client exp…
Est. 52,000 USD
The Whole Pet Vet Hospital & Wellness Center is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experience…