Description
WHAT YOU’LL DO:
Viant is seeking a talented Senior Account Manager to join our Sales Team. In this dynamic role, the Senior Account Manager owns the client-facing relationship, ensuring superior service through pre-sales support, campaign management, relationship development, account retention and upsell activities. This is a tremendous opportunity to gain experience in generating revenue alongside a territory sales team.
Our Senior Account Managers are enthusiastic, outgoing self-starters charged with supporting pre-sales activities to help win accounts and managing ongoing client relationships. With excellent communication and interpersonal skills, the ideal candidate works well with cross- functional team members in order to help our clients navigate changes in the media landscape and leverage Viant’s DSP platform and data services to grow their business.
RESPONSIBILITIES:
- Support RFI/RFP process to land new accounts across all service models in assigned territory
- Craft effective responses to RFPs and RFIs, including feasibility scoping, campaign design, and supporting documentation
- Manage and grow a roster of assigned accounts in territory or segment to maximize client satisfaction, retention, and growth
- Work as liaison between client and internal departments to onboard new customers, coordinate campaign updates, upsell opportunities, and troubleshoot delivery and performance issues
- Manage the campaign launch process from start to finish, inclusive of client kick off call, strategy recommendation, asset collection, optimization, and delivery of performance reporting
- Utilize Salesforce to ensure all campaign information is accurate
- Deep understanding of Viant’s entire product offering and best practices for campaign effectiveness and cross-selling
- Proactively use data, trends, market insights, and logic to develop tailored campaign recommendations and opportunities for continued success
- Tasked with supporting growth goals QoQ and YoY, and being primary point of contact for the customer on day-to-day account needs
QUALIFICATIONS:
- 4-6 years digital media/programmatic/ad tech account management or client service experience
- 1+ years of hands-on-key campaign management experience
- Strong understanding and enthusiasm about the latest in digital media, ad tech, data targeting, 1st party data, platform sales, programmatic, behavioral targeting and optimization strategies
- Ability to thrive in a fast-paced work environment, while being able to quickly gain product efficiency across our broad set of offerings
- Smart, articulate, polished, self-driven, highly motivated team player with excellent problem-solving skills, as well as superb organizational, written, and verbal communication skills
- A consultative, strategic thinker with great energy and enthusiasm for account growth, upsell/cross sell, and customer success
- Proficient in MS Office, including PowerPoint, Excel and Outlook; Exposure to Salesforce.com or similar CRM; and Aptitude for working with custom software systems
- Bachelor’s degree required
LIFE AT VIANT
Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave, unlimited PTO and more.
#LI-TS1
Viant Technology (NASDAQ: DSP) is an exclusively buy-side, AI-powered advertising platform purpose-built for CTV. Viant uniquely combines proprietary content intelligence, household-level identity resolution, and person-level attention signals to connect advertisers with real customers and drive measurable outcomes across the open internet. Through its award-winning AI solutions, Viant is building the future of autonomous advertising, where AI doesn't just assist the campaign, it delivers real results. Learn more at viantinc.com.
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