Description
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.
Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator.
Why this role exists
A merchant's first experience of Xendit is the account lifecycle, sign-up, onboarding, activation, and the moments that decide whether they stay. It is the highest-leverage surface in the merchant relationship, and also the one where a good experience and tight regulatory control are hardest to reconcile. This role owns that reconciliation: making onboarding fast and clear, with a great UX while the KYC/AML controls that keep Xendit licensed stay fully intact. Some solutions might lean toward one side and let the other suffer. Here, owning the balance between the two while creating the best user experience is the job.
What you'll own
- The vision, roadmap, and outcomes for the end-to-end merchant account lifecycle, with onboarding success, activation rate, and onboarding throughput as your headline metrics.
- The experience-and-compliance balance: flows that embed KYC/AML controls at the lowest workable friction, in close partnership with Risk, Fraud, and Compliance.
- Evidence-based discovery: funnel analytics, support signals, and user research translated into PRDs, acceptance criteria, and prioritized experiments.
- Cross-team alignment across Payments, Core Platform, Design, Engineering, Customer Success, Risk, and Compliance, and clear communication of your reasoning to senior stakeholders.
- Turning regulatory and policy changes into concrete product requirements ahead of time, rather than as fire drills.
How you will work
You report to the Product Design & UX Director for Customer Lifecycle and partner daily with Engineering and earlier and more closely than in most PM roles: Risk, Fraud, and Compliance. You are the strategic owner of the merchant account lifecycle from day one: setting the roadmap, making the experience-and-compliance calls, and carrying them across interdependent teams. Your time splits between discovery and delivery, with meaningful cross-functional navigation throughout. The domain works from validated findings rather than assumptions, values direct and candid critique, and, in a regulated domain, seeks Legal & Compliance alignment before copy or flows change, not after.
What we're looking for
Two capabilities carry equal weight, the role sits exactly where they meet, and someone strong in only one tends to struggle on the other half:
- Activation impact. You have personally moved an onboarding, activation, or early-lifecycle metric, with numbers you can walk us through, reducing time-to-value, cutting drop-off, or lowering support load during setup.
- Regulated-domain fluency. You have shipped product in fintech, payments, banking, insurance, healthcare, or a comparable regulated environment, and you understand that in these domains a design decision can carry a compliance consequence.
Seniority is measured by scope and impact rather than years; most strong candidates have around 5+ years in-domain. A strong plus: direct KYC/AML or fraud/risk trade-off experience; enough technical fluency (architecture, APIs, data flows) for productive engineering discussions.
Similar jobs
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and hel…
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and hel…
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and hel…
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and hel…
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and hel…
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and hel…
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and hel…
About the Role We are looking for a strategic and technically-minded Product Manager to own our core banking relationships and payment rails across the region. Reporting to the Product Lead, you will manage integrations…
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and hel…
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and hel…
Senior Product Manager Location: Hyderabad, India (Hybrid) About the Company At Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, especially when it comes to movin…
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and hel…
Est. 120,000 GBP
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
About the Role As the Product Manager for Payment Platform, you will serve as the core architect for the "brains" of the payment engine. Based in Indonesia, you will own the internal intelligence and automated logic of a…
Est. 105,000 USD
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and hel…
Est. 120,000 EUR
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
Est. 120,000 GBP
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and hel…
Est. 140,000 USD
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and…
Est. 168,000 USD
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow thei…
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and hel…
Est. 140,000 USD
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and hel…
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
About this role OpenFX is hiring its first Product Operations Manager. You will work directly with the Head of Product Operations to refine and enhance the Product Operating System across a small, dense product team buil…
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and hel…
Est. 140,000 USD
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
About the Role StraitsX is seeking an adaptable Product Manager to join our Stablecoin Payments team. In this role, you will own the product build for our stablecoin payments API, a reusable platform that enables banks a…