Description
Salary: $70,000 – $78,000. This position is also eligible for a bonus incentive.
Washington, DC Preferred or Remote
At BBYO, we're motivated by our mission, inspiring us to reimagine work to make it fun, flexible, and fulfilling. We're looking for a passionate communications professional to join our marketing and communications team and make a difference. As the Donor Communications Manager, you'll play a pivotal role in strengthening relationships with supporters and stakeholders through compelling, mission-driven communications. The ideal candidate is a gifted storyteller, skilled writer, and passionate communicator who understands how to inspire generosity and convey impact.
As the Manager, Donor Communications, some key responsibilities will be:
Strategic Communications
- Develop and implement donor communications strategies that align with BBYO's mission and fundraising goals
- Work closely with the Director of Grants and Philanthropic Engagement to ensure aligned messaging across donor and major funder communications
- Execute fundraising journeys in Salesforce Marketing Cloud, including the use of journeys, dynamic data, A/B tests, and other features
- Support the Director of Grants and Philanthropic Engagement with Honor Society communications operations, including pulling relevant distribution lists, setting up communications in internal systems, and overseeing direct distribution
Content Creation
- Draft, edit, and produce high-quality communications, including emails, one-pagers, donor video outlines, and website copy geared toward supporters
- Create tailored content for donor stewardship, including thank-you letters, impact updates, newsletters, and donor spotlights
- Manage content resource hub for fundraisers including templates, photos, statistics, quotes, and materials related to donor engagement
Campaign Execution
- Manage and execute two major grassroots fundraising campaigns in collaboration with BBYO regions, including Giving Tuesday
- Write copy for five direct mailings a year; work with in-house design team and external mail house to create and mail appeals
- Write and manage messaging for fundraising campaigns, appeals, and special initiatives across print and digital platforms; track and report on metrics for all communications and campaigns
BBYO International Convention (IC) Support
- Contribute to the development of donor-focused materials for the IC Adult Experience
- Support the development and growth of funder sponsorships at IC, coordinating with the SVP of Leadership Engagement on any major supporter sponsorship conversations to ensure consistent communication and execution onsite
- Support IC Adult Experience operations, including managing content for meter boards and leading on other content needs for adult attendees
- Serve as the on-the-ground point of contact for photo/video interviews during the IC Adult Experience, coordinating with the marketing team on content needs
Essential Skills for Making a Lasting Impact
- Washington, DC preferred, open to remote locations in the United States
- A bachelor's degree in English, journalism, marketing, communications, or related area
- 3–5 years of experience in non-profit communications, donor relations, or related field
- Understanding of fundraising principles and the donor journey
- Exceptional writing, editing, and storytelling skills with a supporter-centric mindset
- Strong project management and organizational abilities; able to manage multiple projects and deadlines
- Familiarity with Jewish culture, values, and community preferred
- Some experience with CRM systems (e.g., Salesforce), email marketing platforms (e.g., Salesforce Marketing Cloud), and basic design tools (e.g., Canva)
- Travel: 15% including BBYO Staff Conference, BBYO International Convention, team retreats, and funder meetings. Open to staffing summer programs should candidates be interested (not required).
REQUIREMENTS
- Attend all major BBYO events including Staff Conference, and International Convention each year, as well as team retreats and other events as assigned.
- Unrestricted authorization to work in the U.S. without holding a visa or sponsorship.
- To perform this job successfully, the individual must be able to perform each essential duty/function with or without reasonable accommodation in accordance with applicable law.
BENEFITS OF OUR DYNAMIC AND SUPPORTIVE WORKPLACE
Own Your Balance
- Flexible work environment
- Unlimited paid time off (PTO)
- 18 paid secular and Jewish holidays
- PLUS two-week long office shutdowns
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