Description
The Associate will support improving our transportation strategic initiatives to enhance processes within our Logistics Operations Center team. Responsibilities include transportation scheduling, tracking line hauls, negotiating spot market freight, managing exceptions and communicating cross-functionally to create seamless shipping execution across our network.
You will ...
- Report to the Associate Manager / Manager to manage, monitor and develop recovery plans for outbound loads
- Execute outbound strategy - working across all distribution centers, third-party storage locations, cross docks, and vendors
- Monitor, measure, and improve service level metrics, including on-time arrival and on-time departure
- Determine root causes and ensure details of escalations are provided and accurate
- Execute relabeling of boxes from label generation to pushing customer communication updates
- Quickly and effectively analyze real-time data to provide recovery and contingency action plans
- Run the daily Exception Management process, communicating potential delays and assigning boxes to be re-made, with the goal of protecting the customer experience
- Track, organize, log and root cause major exceptions events; analyzing the impact of these events to weekly error data
- Solve unique and challenging problems faced in a perishable supply chain
- Become part of a passionate team that strives to develop innovative solutions to improve and grow HelloFresh’s delivery network
- Build relationships with third-party carriers and execute plans to secure loads against forecasted volume
- Work directly with our outbound transportation team to lead and reinforce operational process improvement projects
- Drive a customer-focused environment committed to delivering the highest quality product to our customers
You are...
- Data-driven – you can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making
- Intellectually curious – you have an insatiable desire to understand how things work, why they work the way they do, and to consistently challenge the status quo
- Detail-oriented – you possess strong organizational skills and consistently demonstrate a methodical approach to all your work
- Agile – you thrive in fast-paced and dynamic environments and are comfortable working autonomously
- A critical thinker – you use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems
- An excellent communicator – able to communicate at all levels with clarity, poise, maturity and precision both written and verbal
- Collaborative - you enjoy working cross-functionally with various teams to gather key inputs, and are able to work well with diverse opinions
- Dedicated to providing the best possible experience for the HelloFresh customer
You have...
- Bachelor’s degree in Business Administration, Economics, Data Science, Computer Science, Information Systems, Accounting, Supply Chain, or other relevant areas of study required
- 2 years of experience delivering analytical solutions to complex problems required
- Ability to travel up to 10% within the United States required
- Experience working with transportation management software (E2Open, BluJay) preferred
- Flexible in working a non M-F work schedule (e.g. rotational schedule, weekends, and/or overnights). Must be able to work the shift: Sunday- Wednesday, 7am-5pm CST
- This position's essential functions demand the performance of the following physical requirements with or without reasonable accommodation:
-
- Prolonged periods working at a desk and on a computer
- Reading information on a computer screen and inputting data into a computer system
You’ll get…
- Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
- Generous PTO and flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
Similar jobs
Est. 82,500 USD
WMS Analyst - Global Warehouse Technology SHIFT: Wednesday - Saturday (OVERNIGHT SHIFT) 5:00pm - 3:00am - Onsite Role At HelloFresh, we want to change the way people eat forever by offering our customers high quality foo…
Est. 115,000 USD
This is an onsite role with a schedule of Sunday through Thursday from 9:30am to 5:30pm and is not eligible for hybrid or remote work. The HelloFresh team is diverse, high-performing, and international, and our work envi…
Est. 90,000 GBP
About the role: As Associate Director of Logistics for the UK and Ireland, you will lead the end-to-end Logistics function, with overall responsibility for team leadership, P&L management, and operational performance…
Est. 80,000 GBP
About the role: As Associate Director of Logistics for the UK and Ireland, you will lead the end-to-end Logistics function, with overall responsibility for team leadership, P&L management, and operational performance…
Est. 115,000 USD
We're hiring a Manager, SKU Lifecycle Management to join our Meal Kit Ingredient Development team at HelloFresh. In this role, you'll own and lead the SKU Lifecycle Management function — the operational backbone that kee…
Est. 55,000 USD
Thank you for being so enthusiastic about joining the HelloFresh team! At HelloFresh, we're not just changing meals; we're changing lives. Our mission is to revolutionize the way people eat forever! We invite you to take…
Est. 177,500 USD
Manager, Fulfillment Technology This is a fully onsite position to one of the following HelloFresh Distribution Centers: Newark NJ| Irving TX| Aurora IL Come see what’s cookin’ at HelloFresh! At HelloFresh, we want to ch…
Est. 83,897 USD
HelloFresh is searching for a Senior Associate, Global Brand Partnerships & Activation to help support bringing the HelloFresh brand to life through culturally relevant brand partnerships and experiential moments. Th…
The Senior Manager, Long-Term Planning will serve as the architect of our future-state planning for the North America (NA) market, comprising our US and CA businesses. Reporting into the Director, Strategic Planning, you…
Est. 209,000 USD
Director of Operations Newark, New Jersey The Director of Operations drives the culture & leads the daily activities for a high-volume pick, pack, & ship Fulfillment Center. You will work directly with our Region…
Est. 175,025 USD
The Director of Inventory & Logistics Accounting is a member of the Finance leadership team and reports to the VP Accounting/US Controller. In this position you will partner closely with the stakeholders in Operation…
We are seeking an experienced sourcing manager to join our Packaging Strategic Procurement team! In this role, you will be responsible for developing and executing sourcing strategies to improve our cost structure, the q…
Est. 550,000 DKK
The role: What's in the Box We're looking for a Demand Planner who is comfortable working with data and is eager to develop their forecasting skills in a fast-paced supply chain environment. This is a hands-on analytical…
S'more about the team Our operation planning team is focused on optimizing our planning processes and forecasting capabilities. We’re a globally distributed team operating across 7+ brands in 15+ countries, building desi…
Est. 55,000 EUR
The role: What's in the Box We're looking for a Demand Planner who is comfortable working with data and is eager to develop their forecasting skills in a fast-paced supply chain environment. This is a hands-on analytical…
Est. 73,000 USD
HelloFresh Adventures Since the digitization of the grocery and meal delivery industry, HelloFresh has been at the forefront of revolutionizing the way we eat by making it more convenient and exciting to whip up mouthwat…
S'more about the team We're hiring a Manager, SKU Lifecycle Management to join our Meal Kit Ingredient Development team at HelloFresh. In this role, you'll own and lead the SKU Lifecycle Management function — the operati…
Est. 89,750 USD
As Operation Manager, you will be an integral part of how HelloFresh revolutionizes the food industry and theway people eat! In this role, you will deliver strategic operational leadership across all aspects of productio…
We are seeking an experienced Senior Manager to join our Packaging Strategic Procurement team! In this role, you will be a people leader responsible for a wide range of process improvement and supply chain execution proj…
Est. 83,857 USD
We are seeking an experienced procurement professional to join our Procurement team as an “Associate Strategy Manager”. In this role, you will be responsible for developing and executing sourcing strategies to improve ou…
Est. 45,000 GBP
The role Reporting into our global warehouse technology team, this position will drive the continued implementation and ongoing maintenance/ support of our strategic warehouse management system: Infios (Körber/HighJump)…
Est. 214,625 USD
About the role HelloFresh is searching for an action-oriented servant leader for our warehouse management system (WMS) Product Design and Software Engineering functions. This leader owns the full software delivery lifecy…
Est. 80,000 EUR
As a Senior Manager, Global Price & Discount Strategy, you will shape the economics behind our global food solutions group and the world's leading meal kit company, active in 17 countries across 3 continents. You wil…
Est. 60,000 EUR
The role: What's in the Box We're looking for a Demand Planner who is comfortable working with data and is eager to develop their forecasting skills in a fast-paced supply chain environment. This is a hands-on analytical…
S'more about the team The Production Scheduling Technology team builds and maintains the platform that powers how HelloFresh plans, sequences, and optimizes production across our operations. Our team has developed the fi…
Est. 65,000 GBP
About The Team: The Senior Logistics Transport Manager has end-to-end responsibility for the transport function, owning the overall P&L, service performance, and strategic design of the transport network. Covering fi…
Est. 161,925 USD
Director, Manufacturing Value Stream Global Value Stream As a Director on the Global Value Stream team, you will lead our Manufacturing value stream within HelloFresh's global supply chain, shaping the strategy and execu…
Est. 55,000 EUR
The role Reporting into our global warehouse technology team, this position will drive the continued implementation and ongoing maintenance/ support of our strategic warehouse management system: Infios (Körber/HighJump)…
Est. 163,525 USD
The Director of Inventory & Logistics Accounting is a member of the Finance leadership team and reports to the VP Accounting/US Controller. In this position you will partner closely with the stakeholders in Operation…
Est. 197,250 USD
We are seeking an outstanding Senior Director of Global Partnerships to lead our affiliate, strategic partnerships, and business development functions across the HelloFresh Group. This is a senior commercial role with gl…