Description
Who We Are
About the Opportunity
- This is an exciting opportunity to be part of the dynamic industry
- Play a key role in facilitating fiat transactions on a global scale
- You will be responsible for managing daily settlements, reconciliations, addressing and solving payment-related issues efficiently
- You will have the opportunity to collaborate with diverse professionals globally and contribute to the growth and success of our platform
What You’ll Be Doing
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Manage customers' fiat currency deposits and withdrawals on the exchange platform, be responsible for overseeing and executing the transfer of fiat currency into and out of the exchange
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Reconcile daily fiat balances between the exchange system and bank accounts
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Resolve customer inquiries related to payment processing
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Analyse and highlight exceptional items related to settlements and collaborate with cross functional teams and banking partners to resolve the issues in a timely manner
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Support future development efforts by testing new product offerings
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Provide performance reports and analysis with metrics for assessing performance and improvements
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Support the accounting team with reconciliations and other payment-related activities
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Review settlement operations and suggest areas of improvements and automations
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Support on ad-hoc requests from the operation team or cross functional teams
What We Look For In You
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Bachelor's degree in Finance, Accounting or a related field.
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5-7 years of experience in fiat operations, preferably in cryptocurrency, banking, payment services, or fintech industries
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Proficient in financial reconciliation and accounting principles
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Strong attention to detail and ability to work with large data sets
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Excellent problem solving skills and ability to work under pressure
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Familiarity with MAS regulations and compliance procedures is a plus
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Ability to work independently and collaboratively in a fast-paced environment
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Strong prioritization skills and willingness to roll up one's sleeves to get the job done
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Proficiency in English, written and spoken
Nice to Haves
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Bonus points if you have previously worked at a crypto exchange
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Experience working across time zones and cross cultural teams
Perks & Benefits
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Competitive total compensation package
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L&D programs and Education subsidy for employees' growth and development
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Various team building programs and company events
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Wellness and meal allowances
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Comprehensive healthcare schemes for employees and dependants
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More that we love to tell you along the process!
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