Labour & Employee Relations Specialist
Pantos Logistics Canada Inc.North York, Ontario, Canada · Posted 1 month agoDescription
Pantos Logistics Canada Inc. (FNS Canada) provides comprehensive global logistics solutions to over 1,000 clients across various industries. We specialize in a wide range of logistics services, including Ocean Freight, Air Freight, E-Commerce, Trucking, Customs Brokerage, Warehousing, and Cargo Projects.
With expertise across the entire supply chain, we provide customized logistics solutions covering customs clearance, production support, storage, and inbound/outbound transportation through multiple modes, including ocean, air, truck, and express services.
As part of a global logistics network, Pantos Logistics Canada is committed to delivering reliable, efficient, and innovative solutions that help our customers succeed in an increasingly connected world. We value collaboration, continuous improvement, and the growth of our employees as we work together to build a stronger future in logistics.
Job Summary
This is a Labour & Employee Relations specialist role focused on workplace investigations, grievance handling, disciplinary processes, and compliance with employment legislation in unionized and non-unionized environments. This role does not involve people management or operational supervision.
This role is NOT a line management or team leadership position and does not involve direct supervision of operational teams.
Job Duties
- Identify potential employee relations challenges and implement solutions to foster a positive, compliant, and productive work environment.
- Assist in managing urgent employee relations issues, ensuring timely resolution and minimizing impact on employees and operations.
- Contribute to projects that enhance employee experience across sites and support initiatives that improve engagement and satisfaction.
- Analyze data and case examples to guide decision-making and measure the effectiveness of HR programs.
- Prepare clear written communications and support the development and delivery of training sessions to educate and empower employees.
- Collaborate with managers, team leads, and employees to drive positive outcomes and strengthen workplace relationships.
- Navigate complex or ambiguous situations with judgment, escalating when necessary to maintain fairness and compliance.
- Periodically visit operational sites to observe employee interactions, provide support, and ensure HR compliance standards are met.
Job Requirements
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- 5+ years of hands-on employee relations experience managing investigations, grievances, and disciplinary processes in a unionized or high-volume operational environment.
- Experience supporting HR or ER initiatives and contributing to programs that improve employee experience.
- Proficiency in MS Excel, Word, PowerPoint, and SharePoint.
- Experience delivering training or coaching under supervision.
- Comfortable in dynamic environments; able to manage shifting priorities.
- Strong organizational, multitasking, and attention-to-detail skills.
- Strong verbal and written communication skills, including facilitation support.
- Ability to handle confidential information with discretion.
- Experience working with unionized environments and supporting labor relations matters is an asset.
- Willingness and ability to travel frequently between operational sites as required.
Thank you for your interest in joining Pantos Logistics Canada.
We value teamwork, integrity, innovation, and continuous growth, and we are excited to meet candidates who share our commitment to excellence.
If you are ready to contribute to a dynamic logistics environment and be part of our continued success, we encourage you to apply. We look forward to learning more about you.
Pantos Logistics Canada Inc. is committed to providing a barrier-free work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request for applicants with disabilities throughout the recruitment process. If you require accommodation, please let us know.
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