Description
The Verification squad sits at the heart of SumUp's ability to operate across 37 markets. We own the systems that determine whether a merchant's identity is verified, whether that verification meets the regulatory bar in every market we operate in, and whether the decisions made along the way are auditable and defensible. This isn't a coordination role — it's a high-ownership position where you'll set the product direction for a domain that is legally complex, strategically important, and actively transforming. If you want to own something that genuinely matters — where your decisions shape compliance outcomes, merchant experience, and platform capability simultaneously — this is that role.
What you'll do
-
Define and lead the product strategy for the verification platform, sequencing compliance obligations, platform modernisation, and merchant experience improvements with clear intent
-
Own the regulatory surface across multiple markets — monitoring evolving KYC/KYB, AML, and eIDAS requirements and converting them into structured, buildable scope before they become blockers
-
Make the hard calls where UX and backend decisions conflict, holding coherence across the full product surface and owning the outcome when trade-offs are required
-
Run lean, autonomous discovery — synthesising user research, data signals, and regulatory guidance into decision-ready artefacts independently
-
Co-lead the squad alongside a strong Engineering Manager, driving platform modernisation and reducing technical debt deliberately
You'll be great for this role if
-
Proven experience as a product manager in a regulated fintech or financial services environment, with direct ownership of KYC, KYB, or identity verification products across multiple markets
-
Strong ability to manage complex, multi-stakeholder environments — including Legal, AML, Compliance, Risk, and Operations — negotiating scope with credibility and care, and holding the line when it matters
-
Technical depth to interrogate backend architecture decisions, API design trade-offs, and third-party vendor capabilities, and to make coherent product calls across the full stack
-
Data fluency: comfortable defining metrics, interrogating dashboards, and using quantitative signals to inform prioritisation and planning
-
Track record of arriving at planning conversations with evidence-backed proposals and the organisational confidence to defend them
Why you should join SumUp
-
🌍 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our modern Sofia office. This involves an office-first setup
-
🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
-
🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
-
📚 A dedicated annual L&D budget of €2000 and 10 paid days of educational leave which can be used to attend conferences and/or advance your career through further education
-
🏖 Generous time off: 25 days of paid leave, plus one extra day per year of service (up to 35), along with public holidays and special leave options
-
🏥 Peace of mind: additional health insurance and life insurance
-
💪 Stay active: on-site yoga and a co-sponsored Multisport card offering access to hundreds of sports facilities
-
🍽 Meal support: benefit from a tax-free food voucher program plus flexibility via our Re:Benefits platform
-
🚌 Easy commute: free shuttle buses connecting directly to Joliot-Curie metro station
-
🌴 Break4me: 1-month sabbatical after 3 years of service
-
🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
About SumUp
Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
Similar jobs
Est. 120,000 EUR
The Engagement tribe sits at the heart of SumUp's merchant experience, responsible for the product surfaces that 4+ million business owners interact with every day. This is a rare Staff-level IC role responsible for the…
Est. 120,000 EUR
SumUp builds financial solutions for millions of small businesses worldwide. Our Identity Lifecycle mission powers the systems that determine who can access those solutions, ensuring every merchant we onboard is verified…
Est. 65,000 EUR
Team description The Central Product Analytics team sits at the heart of how SumUp understands and improves the experience of millions of merchants using our products every day. This role owns the Engagement domain — cov…
SumUp builds financial solutions for millions of small businesses worldwide. Our Identity Lifecycle mission powers the systems that determine who can access those solutions, ensuring every merchant we onboard is verified…
Team description: SumUp's Risk & Fraud Operations team sits at the heart of protecting millions of small businesses and consumers who rely on our financial products every day. As we scale our Consumer offering across…
Technical Accounting Manager — Finance 📍 Sofia, Bulgaria About the team This is a senior technical accounting role with real strategic influence — not a policy maintenance job. You'll help shape how SumUp's financial st…
Team description: Our KYC Operations team sits at the heart of SumUp's ability to grow responsibly. We verify new and existing merchants, making sure the right businesses can access our products quickly and compliantly.…
Est. 80,000 EUR
Help build ML systems that make financial crime harder to hide Financial crime is constantly changing. New patterns and behaviours emerge all the time, and the data we work with is complex. Our work helps make financial…
Est. 80,000 EUR
The Sidekick team builds and owns the progressive web app that SumUps field sales agents rely on every day, a tool that brings together everything a seller needs in one place: creating offers on the go, signing up new me…
Est. 90,000 EUR
About the team: The Commercial Systems and Intelligence squad is a newly formed team within SumUp's Acquisition Mission under the Run & Grow tribe. We sit at the intersection of data, backend engineering, and sales o…
SumUp builds simple, affordable financial tools that help small businesses get paid, manage their money, and grow. Beyond payments, we offer a number of financial products - including business banking, card products, len…
Est. 65,000 GBP
Senior Strategic Business Partner SumUp is building a full-featured personal account for consumers across Europe- making it easy to spend globally, manage money, and get rewarded for everyday spending. As our Senior Peop…
About the team: Our KYC Operations team sits at the heart of SumUp's merchant onboarding experience, making sure new businesses can get up and running quickly and compliantly. We review and verify merchant applications f…
Est. 80,000 EUR
About the team: The Mobile Platform Squad is the backbone of SumUp's iOS engineering — we build and maintain the foundation that every iOS feature team relies on to ship fast, confidently, and at scale. We're a small, hi…
Est. 90,000 EUR
Location: Berlin, Germany (office first) Team description Our Platform Tribe builds Fleet, the infrastructure foundation that every engineering team at SumUp relies on to ship safely and quickly. Fleet gives teams a stab…
Team description: Our KYC Operations team sits at the heart of SumUp's ability to grow responsibly. We verify new and existing merchants, making sure the right businesses can access our products quickly and compliantly.…
Est. 80,000 EUR
About the team: The Mobile Platform Squad is the backbone of SumUp's iOS engineering — we build and maintain the foundation that every iOS feature team relies on to ship fast, confidently, and at scale. We're a small, hi…
Est. 85,000 EUR
About the role SumUp is looking for a Systems Engineer Lead to join our Corporate IT team. In this role, you will report to the Head of Global IT. You will establish and lead our Systems Engineering function within Corpo…
Est. 80,000 GBP
Technical Accounting Manager — Finance About the team This is a senior technical accounting role with real strategic influence — not a policy maintenance job. You'll help shape how SumUp's financial statements are struct…
Est. 80,000 GBP
SumUp | Product & Design | London, United Kingdom Competitive salary · Office-first Check out our London office 🎥 About the team The Consumer Bank squad sits at the heart of one of SumUp's most exciting growth bets…
Est. 120,000 EUR
SumUp's Global Operations team is in the middle of a deliberate transformation - moving from reactive issue resolution to a proactive merchant happiness engine. To get there, we're separating our Customer Support and Cus…
SumUp gives small businesses the tools they need to get paid, manage their money, and grow - today, over 4 million merchants across 37 markets worldwide rely on SumUp to do exactly that. The Bank Web squad sits within Su…
Est. 120,000 GBP
Head of Consumer Growth SumUp is building a consumer financial product with a distribution advantage that almost no other fintech can replicate. More than four million merchants use SumUp, and more than a billion consume…
Est. 80,000 EUR
The Run & Grow Tribe of Tribes powers the systems, insights, and experiences that keep millions of merchants engaged, successful, and growing with SumUp across every market we operate in. We're at a genuine inflectio…
About the team: We are the Merchant Risk Intelligence team within SumUp’s Risk & Compliance tribe. We build systems that help protect SumUp and its merchants from fraud while supporting reliable, compliant business g…
Est. 80,000 EUR
About the team SumUp's Point of Sale (POS) solution helps cafes, shops, bars, hair salons, and thousands of other businesses manage their day-to-day operations. Alongside the POS experience, merchants rely on powerful re…
Est. 55,000 GBP
About the team SumUp is best known for helping small businesses get paid — our Consumer tribe builds the other half of that story. We make SumUp Consumer, the wallet app that lets everyday consumers pay SumUp merchants w…
About the team: The People Ops & Payroll Eastern Europe team keeps the engine running for SumUppers across the region — making sure every hire, change, and payroll cycle is handled accurately, on time, and with care.…
Est. 80,000 DKK
About SumUp SumUp's New Markets field sales team is the engine behind our expansion into Eastern Europe and the Nordics — a region with real momentum and significant room to grow. Right now, our Territory Managers across…
Senior Tax Specalist Finance | Record to Report | Sofia, Bulgaria 📽 Take a look inside our Sofia office About the team The Record to Report (R2R) team sits at the heart of SumUp's financial close cycle, turning complex,…