Senior Technical Account Manager, Travel and Entertainment
The Trade DeskChicago, Illinois, United States · Posted 1 month agoDescription
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.
Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.
The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.
The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.
So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!
WHO WE ARE LOOKING FOR
The Senior Technical Account Manager owns strategic, anchor advertiser accounts directly, with minimal oversight, deepening our integrations with partners across a dedicated vertical. This individual plays a critical role in translating company initiatives through streamlined technical consulting and operations — someone who understands web technology, learns fast, and is not afraid of complexity.
You are comfortable navigating ambiguity across both client and internal organizations (Client Services, Business Development, Product, and Engineering), and you are an executive-ready communicator who can represent technical tradeoffs to nontechnical senior stakeholders on both sides. You are comfortable leading high-visibility projects and ensuring follow through on client solutions.
WHAT YOU WILL BE DOING
- Own technical integration planning for a portfolio of strategic travel and entertainment accounts within your vertical, from discovery through delivery
- Consult on clients' technology stacks — including data clean rooms, CDPs, and identity solutions — to identify integration opportunities and drive platform adoption
- Define and build a pipeline of integration projects by distilling business needs and challenges into actionable solutions
- Support platform extensibility work — workflow automation, first-party data integrations, and custom bidding builds
- Advise clients on media data strategy, including upstream data quality decisions that affect integration outcomes
- Act as a subject matter expert on our capabilities and differentiators help the team identify opportunities to solve business needs and drive revenue growth
- Represent the voice of your vertical’s clients in TTD’s platform and API roadmap discussions
- Communicate and collaborate with functional leaders across Commercial and Technical organizations — solving business challenges together, identifying opportunities for growth, and driving efficiency across the org
SKILLS SUMMARY
- Demonstrated ability to influence others without formal authority; strong acumen for technical consulting and influencing client technical investments that drive positive business outcomes
- Executive-ready communicator with a passion for consulting, training, and bringing creativity to problem solving
- Expert project/program manager: sets timelines, manages stakeholders, and independently drives initiatives forward. Superb attention to detail is an absolute must
- Comfortable as a generalist across work streams, coachable, and action-oriented
- Superior relationship management skills, including the ability to influence and advocate across Commercial and Technical organizations
- Effective decision-making: clearly defines context, stays solution-oriented, and builds advocacy with your leadership team when necessary
- Quickly grasps new technical subjects and explains them to nontechnical stakeholders, with real appetite to go deeper
WHAT YOU BRING TO THE TABLE
Must-Have
- 5+ years of work experience in a technical, client-facing role (solutions engineering, technical account management, or similar)
- Demonstrated ability to influence others to drive forward integration plans and client-built solutions
- Experience working with clients, product, and engineering teams, with the ability to break down complex concepts for nontechnical stakeholders
- Strong written communication and demonstrable creative thinking and problem-solving abilities
- Ability to manage multiple priorities and perform in a fluid, fast-paced work environment
- Solid understanding of how data works
- Light familiarity with SQL, APIs, and/or ETL
Strong Plus
- Ad tech or digital advertising technology experience
- Cloud data tools (e.g., Snowflake, BigQuery, Redshift)
- Data modeling experience
- Python and command line comfort
- Deeper API knowledge and exposure to real-time systems
- Project/portfolio management experience
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