Description
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.
The opportunity
At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.
We are proud of:
- The work we do and the innovation we drive
- Our values of share, care and dare
- A workplace culture that fosters creativity, diversity and autonomy
- Our borderless, global framework, which enables seamless collaboration
The role
Please note, we are only accepting applicants from the provinces of Ontario and Québec for this role. For Québec-based candidates, fluency in English is necessary because the position entails collaboration with teams based in the rest of Americas and occasionally in Europe.
The Adobe Journey Optimizer (AJO) Engineer is part of the Experience and Commerce team and plays a key role in designing, building, and optimizing customer engagement solutions powered by Adobe Experience Cloud technologies.
This role sits at the intersection of marketing technology, customer data, and software implementation. Working closely with strategists, marketers, architects, data teams, and clients, the AJO Developer is responsible for translating customer engagement requirements into scalable, data-driven journeys and campaigns within Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO).
The ideal candidate combines strong marketing automation expertise with a solid technical foundation in customer data platforms, data modeling, segmentation, personalization, and journey orchestration. They understand how customer data flows across systems and can efficiently configure, troubleshoot, and optimize end-to-end customer experiences across multiple channels.
While the role operates within a collaborative team environment, it also requires autonomy, attention to detail, and a proactive mindset to drive successful implementations and deliver outstanding client outcomes.
Role Responsibilities
Adobe Journey Optimizer & Campaign Development
- Design, configure, and deploy customer journeys in Adobe Journey Optimizer (AJO), including event-based and audience-based entry conditions.
- Build and manage multi-channel customer experiences across email, push notifications, SMS, and other supported activation channels.
- Develop reusable content templates, dynamic content blocks, personalization logic, and message fragments.
- Configure journey decisioning, branching logic, wait steps, event triggers, and audience qualification rules.
- Support campaign execution, testing, quality assurance, and production deployments.
Adobe Experience Platform & Customer Data
- Design and maintain Experience Data Model (XDM) schemas, field groups, identity structures, and data models to support marketing use cases.
- Support customer data onboarding, ingestion, validation, and activation processes within Adobe Experience Platform and Real-Time CDP.
- Configure and troubleshoot customer profiles, identity stitching, segmentation services, and audience activation workflows.
- Partner with data engineering teams to ensure data quality, governance, performance, and scalability.
- Monitor data flows and troubleshoot issues impacting profile qualification, segment population, and journey execution.
Data, Personalization & Optimization
- Create and optimize customer segments and audiences based on behavioral, transactional, and profile data.
- Leverage personalization capabilities to deliver relevant customer experiences at scale.
- Use SQL and platform reporting tools to validate data quality, investigate issues, and support campaign analysis.
- Analyze journey and campaign performance and recommend continuous improvements.
- Support A/B testing, audience optimization, and personalization strategies.
Technical Collaboration & Delivery
- Collaborate with architects, marketers, consultants, and client stakeholders to translate business requirements into technical solutions.
Similar jobs
Est. 55,000 USD
Who We Are VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-firs…
Est. 141,000 USD
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles…
Who We Are VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-firs…
Est. 120,000 USD
About the Role: We are seeking a Senior Manager, Website Strategy to transform our website into a high-performance, revenue-generating engine built for modern B2B buying in the AdTech space. This is not a maintenance rol…
Est. 80,000 USD
Join Nortal for your next big adventure. We are seeking a Salesforce Marketing Cloud Consultant to join our team, grow with us, and teach us a few things along the way. Explore the Nortal experience! Join our close-knit…
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance t…
Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led u…
Who We Are VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-firs…
Est. 80,000 GBP
Who We Are VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-firs…
Est. 120,000 USD
Join Nortal for your next big adventure. We are seeking a Senior AEM Frontend Developer to join our team, grow with us, and teach us a few things along the way. Explore the Nortal experience! Join our close-knit LATAM re…
Est. 185,000 USD
About Liquid I.V. This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role. It is not designed to cover or contain a compreh…
Est. 85,000 USD
Operations Manager – Customer Success Townsquare Interactive **This position requires you to work in our Downtown Phoenix office** About Townsquare Interactive: At Townsquare Interactive, we specialize in empowering smal…
Est. 65,000 GBP
About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing plat…
Est. 120,000 USD
Join Nortal for your next big adventure. We are seeking a Senior AEM Backend Developer to join our team, grow with us, and teach us a few things along the way. Explore the Nortal experience!
About the Role At PubMatic, data operates at unmatched scale. As a Senior Machine Learning Platform Engineer, you will design and scale the infrastructure and frameworks that enable machine learning development, experime…
Est. 120,000 GBP
Who We Are MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business tra…
Est. 80,000 GBP
Who We Are MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business tra…
About us AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America,…
Est. 80,000 USD
Join Nortal for your next big adventure. We are seeking a Senior UX/UI Product Designer to join our team, grow with us, and teach us a few things along the way. Why join Nortal Say Goodbye to Micromanagement: We champion…
Est. 115,000 USD
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, a…
Est. 80,000 USD
Join Nortal for your next big adventure. We are seeking Senior Functional Consultant D365 to join our team, grow with us, and teach us a few things along the way. Why join Nortal Say Goodbye to Micromanagement: We champi…
Est. 250,000 USD
The Company: AvePoint is the Microsoft Cloud expert. Over 15,000 companies and 5 million cloud users trust AvePoint to accelerate the migration, management, and protection of their Office 365 and SharePoint data. AvePoin…
Est. 115,000 USD
BUILT ON FLAVOR. FUELED BY PEOPLE. What’s it like to work at Kinder’s? Well, there’s a lot of snacking and geeking out over what we all cooked over the weekend. Beyond that, there’s also plenty of hard work. Because we d…
Est. 120,000 USD
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance t…
Est. 55,000 EUR
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance t…
Who We Are WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transform…
Est. 124,000 USD
CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, e…
Est. 80,000 EUR
Who We Are MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business tra…
Est. 65,000 EUR
Who We Are MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business tra…
Est. 850,000 DKK
Who We Are MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business tra…