RCM, Advisory Analyst
24 Hour Home Care - Corporate DivisionEl Segundo, California, United States · Posted 7 months agoDescription
TEAM Services Group (“TEAM”) is a national provider of home and personal care services and household employment solutions supporting the known caregiver model, which allows families and individuals with disabilities the freedom to choose the caregivers and service providers working with them in their homes.
TEAM is a mission-driven company serving over 110,000 clients and employing over 130,000 caregivers across all 50 states. We operate in a large and growing market and have grown nearly 40% annually since inception through our relentless focus on delivering best-in-class client experience. TEAM is led by a high-performing team passionate about improving access to home-based care in America.
THE ROLE:
The Revenue Cycle Management (RCM) Advisory Analyst is a highly visible role based in El Segundo, CA, with a flexible schedule requiring in-office attendance approximately once per month or as business needs require.
This role partners with revenue cycle, finance, and operational leaders to drive scalable, high-performing revenue cycle operations across TEAM's portfolio of brands. Acting as a trusted advisor to RCM teams, the analyst provides guidance on billing, collections, revenue integrity, reporting, and process optimization across multiple payors and business lines.
This is a high-impact opportunity for a data-driven problem solver who understands revenue cycle operations and enjoys improving performance through analytics, automation, system integrations, and cross-functional collaboration. Success in this role requires a proactive, ownership-minded approach, with the ability to identify opportunities, solve complex challenges, and help build scalable processes that support continued growth.
What Success Looks Like
- Advise and strategize on accurate and timely billing, collections, and reconciliations across multiple payors
- Drive brand RCM teams to reduce denials and underpayments through strong analysis and cross-functional problem-solving
- Improve revenue visibility through clear reporting and dashboards and monitor KPIs for risk mitigation
- Support automation initiatives that increase efficiency and reduce manual work
- Build trusted partnerships with Operations, Finance, and external payors
- Strengthen controls and audit readiness across revenue processes
Primary Responsibilities
Revenue Operations & Accounts Receivable
- Assist brand RCM teams with optimization projects around billing, payment application, and account reconciliations across multiple payors and private pay clients
- Monitor account balances and follow up on discrepancies to ensure timely resolution
Revenue Recognition & Adjustments
- Partner with Operations and Finance to evaluate and process revenue adjustments or write-offs related to over-authorizations or uncollectible balances
Reporting, Analytics & Insights
- Produce monthly and ad hoc reporting on key business metrics
- Support data-driven decision-making through analysis and insights
- Participate in system- and data-oriented projects that improve reporting accuracy and efficiency
Cross-Functional Collaboration
- Partner with Operations, Data, BI, Finance, and other internal teams to investigate denials, underpayments, and operational root causes
- Communicate findings clearly and recommend solutions
Payor Rate Analysis & Strategy
- Partner with payors on billing rate changes
- Analyze financial impact of rate changes and collaborate with leadership on mitigation and reimbursement strategies
Business Intelligence & Automation
- Support automation initiatives that reduce manual effort and improve accuracy
Offshore Team Support & Oversight
- Train offshore support teams assisting with billing and collections postings
- Ensure quality, accuracy, and adherence to defined processes
Controls, Compliance & Audit Support
- Ensure adherence to internal controls and audit requirements
- Partner with Finance and Systems teams to maintain strong accounting controls across revenue workflows
WHAT YOU BRING TO THE TABLE:
Qualifications
- Bachelor’s degree in Business, Accounting, Finance, Economics, or a related field
- 3+ years of experience in revenue cycle management or related finance roles
- Certified Revenue Cycle Representative (CRCR) or similar certification preferred
- Experience supporting multi-entity or multi-location organizations preferred
- Healthcare experience a requirement
- 25% travel required
Skills & Competencies
Revenue & Financial Acumen
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