Description
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Location: Bengaluru / Chennai
Shift: US Time Zone (Night Shift)
Overview
Five9 is transforming customer engagement with intelligent cloud contact center solutions. We are seeking a detail-oriented and driven Revenue Accountant to join our growing India Finance team.
This role will primarily support global revenue accounting operations (U.S. GAAP) while partnering closely with U.S.-based stakeholders. The ideal candidate brings strong SaaS revenue recognition expertise, audit experience, and thrives in a high-growth, fast-paced environment.
Key Responsibilities
- Review and assess sales contracts to ensure appropriate revenue treatment in accordance with U.S. GAAP and ASC 606 guidelines.
- Ensure revenue recognition complies with company policy and SaaS accounting standards.
- Prepare deal and contract summaries for material completed transactions.
- Record and prepare journal entries for revenue, deferred revenue, accounts receivable, and related accounts on a global basis.
- Support month-end and quarter-end close activities, including reconciliations and variance analysis.
- Assist with external and internal audits by preparing reconciliations, supporting documentation, and coordinating with auditors.
- Collaborate closely with Sales Operations, Customer Support, Billing, and Collections teams (primarily U.S.-based) to analyze and reconcile customer accounts.
- Assist in managing and resolving customer billing and revenue-related issues.
- Support implementation of process improvements, including SOX compliance initiatives and access control enhancements.
- Participate in revenue accounting and Order-to-Cash transformation projects.
- Stay current on new revenue accounting standards and assist in developing policies and scalable processes for the India finance function.
Qualifications
- Bachelor’s Degree in Accounting, Finance, or related field (mandatory).
- Chartered Accountant (CA) qualification required.
- 4+ years of relevant accounting or finance experience.
- Big 4 / Public Accounting experience preferred.
- Strong experience in revenue recognition, including ASC 606 application and implementation.
- Prior experience in Software/SaaS industry required.
- Hands-on experience with NetSuite and Salesforce is a strong plus.
- Advanced Microsoft Excel skills (pivot tables, advanced formulas, financial modeling).
- Strong verbal and written English communication skills, with ability to clearly present complex accounting matters to global stakeholders.
- Willingness to work U.S. time zone (night shift) to support global operations.
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