Description
About AvePoint:
Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.
At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!
As a Strategic Consultant, you are a key technical consultant/architect on AvePoint’s solutions and services engagements with our clients both remotely and on-site. This role will evaluate, manage and deliver on projects that accelerate customer adoption of their Microsoft investments.
Your responsibilities will include:
- Serving as the technical lead and consultant for the delivery of services engagements ranging from management, migration and protection of Microsoft 365 and SharePoint through the implementation of AvePoint tools and solutions
- Architecting, configuring, and deploying enterprise implementations for the AvePoint product line and the Microsoft technology stack, including next generation product stack
- Offer expert guidance on AvePoint and associated Cloud technologies.
- Delivering training sessions to customers through web-based conferences or onsite at customer’s location
- Implementing proposed technical strategies and solutions to satisfy customers’ business needs
- Acting as the customer advocate and liaison for product management and development
- Compiling technical documentation of projects and implementations as well as service deliverables
- Effectively and accurately setting client expectations and deliverables
- Playing the role of an the ground technical resource by providing technical support, product demonstration, and/or solution consultation
- Proposing and/or designing technical solutions, which include creating prototypes and proofs of concept to assist the product selection process
- Providing validation and readiness of AvePoint products against technical and business requirements
- Servicing various technical projects for internal purposes
- Advancing internal-QA and Scenario testing with virtualized infrastructures and technologies
Success Metrics include, but are not limited to the candidate’s ability to:
- Project and explain ROI
- Project and explain the Business Value delivered
- Project and explain the Rate of Change
- Drive Service Delivery Success
- Manage Stakeholder Engagement
- Drive Customer Experience
- Guarantee End User Satisfaction
- Monitor Technical Debt Index
- Balance speed, value and quality
OK, I'm interested... is this the job for me?
We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.
As a Strategic Consultant, you are someone who loves working as a consultant on software delivery projects with external customers. Ideal candidates should enterprise level expertise of SharePoint, Microsoft 365 and relevant services.
Other qualities you’ll need to be a fit for this role include:
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