Description
Company Overview:
Everything we do is for educators. We’re partnering with them to advance a bold vision for education that boosts district performance and student success. At Follett Software, we empower educators across roles with technology that streamlines processes and manages information and resources to improve their schools, increase student success, and drive the future of education. We believe that by empowering educators to amplify their impact on students’ lives, we can change the world. Our goal and mission is to drive the future of education. We are inspired by educators to deliver transformative technology. Our innovative, connected solutions simplify challenges and offer a seamless and intuitive experience.
POSITION SUMMARY
We are looking for a skilled and motivated Senior Salesforce Developer to join our Global Sales Operations team. This role will play a critical part in designing, building, and enhancing custom Salesforce solutions that support our EdTech SaaS business. As a member of the Salesforce team, you will work with cross-functional teams and stakeholders to deliver scalable solutions across Sales Cloud, Service Cloud, and CPQ.
POSITION SCOPE
Salesforce Development & Solution Design
- Design, develop, test, and deploy custom Salesforce solutions using Apex, Lightning Web Components (LWC), Flow, Visualforce as needed, and SOQL/SOSL.
- Translate business and functional requirements into scalable technical solutions aligned with Salesforce best practices.
- Lead technical design for enhancements, defects, and new capabilities across Sales Cloud, Service Cloud, CPQ, and related platform components.
- Build reusable, maintainable, and well-documented code and components that support long-term platform scalability and supportability.
- Evaluate declarative versus programmatic solutions and recommend the most effective approach based on business need, complexity, and maintainability.
Platform Configuration & Administration Support
- Configure and maintain standard and custom objects, fields, page layouts, record types, validation rules, approval processes, flows, and other platform features.
- Support ongoing optimization of Salesforce configuration to improve usability, performance, and adoption.
- Establish and maintain standards for naming conventions, field usage, picklists, report folders, dashboards, and other system elements to improve consistency and user experience.
- Partner with administrators and business stakeholders to ensure configuration changes are aligned with governance standards and downstream impacts are understood.
Integration & Data Management
- Design, build, and support integrations between Salesforce and external systems using REST/SOAP APIs, middleware, and other integration tools.
- Troubleshoot integration issues, data sync failures, and system exceptions across connected applications.
- Support data migration, data loads, data transformation, and data cleansing activities as needed for projects and releases.
- Help ensure data integrity across Salesforce and integrated systems by identifying root causes of data issues and recommending corrective actions.
Security, Governance & Compliance
- Manage and maintain Salesforce security settings, including profiles, permission sets, role hierarchy, sharing rules, and field-level security.
- Conduct regular reviews and audits of security, configuration, and platform usage to ensure compliance with internal standards and best practices.
- Support governance processes related to change management, documentation, release readiness, and technical design standards.
- Identify technical debt, risk, and platform improvement opportunities and provide recommendations for remediation.
Testing, Deployment & Release Management
- Participate in code reviews and enforce coding standards, testing discipline, and development best practices.
- Write and maintain unit tests and support automated testing to ensure quality, reliability, and deployment readiness.
- Follow DevOps and release management practices using tools such as Gearset, Copado, Salesforce DX, or comparable CI/CD solutions.
- Assist with sandbox strategy, refreshes, release deployments, regression testing, and post-deployment validation.
- Support production releases and resolve issues arising from deployments in a timely manner.
Documentation & Technical Support
- Create and maintain clear documentation for system design, technical specifications, code, configuration, processes, and support procedures.
- Author requirements, definition, design, and other project and system documentation as needed.
- Identify and translate user requirements into business, functional, technical, and test scenarios for projects of varying size and complexity.
- Provide Level 2/3 support for Salesforce-related incidents, service requests, and production issues.
- Troubleshoot defects and work with stakeholders to prioritize and resolve issues effectively.
Collaboration & Leadership
- Partner with business stakeholders, Salesforce administrators, analysts, QA resources, and external vendors to deliver effective solutions.
- Provide technical guidance and mentorship to junior team members, administrators, or contractors as needed.
- Participate in backlog refinement, project planning, effort estimation, and prioritization discussions.
- Communicate technical concepts, tradeoffs, risks, and recommendations clearly to both technical and non-technical stakeholders.
- Contribute to continuous improvement of development standards, support processes, platform governance, and overall system usability.
Other
- Support additional platform, integration, release, and cross-functional initiatives as needed.
Similar jobs
Est. 120,000 USD
Enterprise Applications Manager Location: Remote, United States About the Role We are seeking a highly technical and strategic Enterprise Applications Manager to join our CRM & Revenue Technology team within Revenue…
Est. 115,000 USD
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, a…
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance t…
Est. 140,000 USD
Attain Partners is an innovative consulting firm dedicated to disrupting the status quo to change the world and improve the lives of those we touch. From strategy to technology and everywhere in between, our experts use…
Est. 115,000 USD
Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experience…
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Who We Are WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transform…
Implementation Consultant About Upshop Upshop is the leading provider of a unified SaaS platform built to simplify and optimize food retail operations. Our solutions connect forecasting, ordering, inventory, fresh operat…
Est. 25,000 EUR
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 tri…
Est. 124,000 USD
About Us At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professiona…
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance t…
Are you looking to thrive in a stimulating work environment? Join Levio, a leader in digital transformation, and take your career to the next level. You will work alongside high-caliber professionals on ambitious, large-…
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance t…
Est. 120,000 PLN
Senior Business Development Manager - Warsaw As a global leader in commercial payments that powers international business by moving money with ease, Convera is seeking a Senior Business Development Manager to support B2B…
Est. 125,000 USD
Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient…
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance t…
Est. 125,000 USD
About Definitive Healthcare: At Definitive Healthcare (NASDAQ: DH), we’re passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future…
Est. 165,000 USD
At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranke…
Overview: We are looking for a Senior Technical Product Manager (TPM) to support delivery across Guidepoint's AI Platform and Data Products initiatives. This role will partner closely with Product, Engineering, Operation…
Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of e…
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance t…
Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient…
Est. 65,000 GBP
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 tri…
Glance AI is an AI commerce platform shaping the next wave of e-commerce with inspiration-led shopping, less about searching for what you want and more about discovering who you could be. Operating in 140 countries, Glan…
Glance AI is an AI commerce platform shaping the next wave of e-commerce with inspiration-led shopping, less about searching for what you want and more about discovering who you could be. Operating in 140 countries, Glan…
Est. 120,000 USD
CyberSheath Services International LLC is a rapidly growing Managed Services Provider primarily focused on providing Cybersecurity services to the Defense Industrial Base (DIB). We are excited to be expanding our staff d…
Est. 115,000 USD
C5MI is not your typical consulting firm. We are a high-performance team of SAP and supply chain experts who solve complex, mission critical challenges for organizations that cannot afford failure. We hire consultants wh…
Job Summary We are seeking an exceptional ServiceNow Solution Architect to drive enterprise-wide digital transformation initiatives. This strategic role combines deep technical expertise with business acumen to design an…
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance t…
Est. 80,000 USD
Join Nortal for your next big adventure. We are seeking a Salesforce Marketing Cloud Consultant to join our team, grow with us, and teach us a few things along the way. Explore the Nortal experience! Join our close-knit…