Description
About ICG Medical: ICG Medical is a leading global healthcare recruiter focused on nurses (all specialties), midwives, and home care/healthcare workers. Our company vision is to improve patient care. The DNA makeup of our business stems from our core values: Open, Family, and Passion. One of our main differentiators is that we care. We establish trusting relationships with our connections and each other. We have fun at work and together we remain focused, grounded, and engaged in our service offering. The business is made up of three recognized healthcare recruitment brands that sit underneath the ICG Medical arm. each delivers tailored solutions for our candidates and clients from our offices in the UK, Ireland, India, South Africa, China, Philippines, Australia, Canada, and the USA with more office openings on the horizon.
Job Summary:
The Recruitment Consultant is responsible for sourcing, assessing, and placing qualified healthcare professionals in various healthcare settings. This role involves managing the end-to-end recruitment process, maintaining strong relationships with both candidates and clients, and ensuring that all placements meet the highest standards of compliance and quality. The Consultant will also handle payroll queries, manage bookings and cancellations of shifts, and contribute to business development activities.
Responsibilities:
- Sourcing & generating referrals, database mining, sourcing via social media, selling the agency/opportunity.
- Pipeline management: prioritizing, building & maintaining relationships & supporting compliance in collecting documentation.
- Obtaining and updating candidate availability.
- Management of candidate database ensuring all notes are on the system.
- Proactively resolving candidate queries/issues.
- Source new nurses and nurture existing nurses, and handling cancellations from clients and candidates.
- Stakeholder management with colleagues in compliance, sales, and payroll.
- Manage basic payroll queries, chase missing timesheets, manage and support rejected timesheets, releasing timesheets from the team.
- Follow-up call after the first shift: Ensuring service levels remain high.
- Welfare calls to workers, promoting a strong customer experience.
- Developing client relationships & maximizing opportunities.
- Pipeline Management
Requirements:
- Proven Experience: 1 year of experience in recruitment, preferably within the healthcare sector.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build effective working relationships with clients, candidates, and colleagues.
- Business Development and Negotiation: Strong business development and negotiation skills, with a proven track record of meeting and exceeding targets in a KPI and goal-driven environment.
- Independent and Team-Oriented: Ability to work independently while also being an effective team player, contributing to a supportive environment that boosts team morale and motivation.
- Result-Driven: Highly motivated and results-oriented, with a strong desire to exceed targets and deliver a world-class candidate experience and customer service.
- Organizational Skills: Highly organized, with the ability to prioritize a large workload effectively.
- Adaptability and Resilience: Ability to adapt to feedback, stay motivated, and continuously improve performance.
- Technical Proficiency: Good knowledge of MS Outlook, Word, and Excel.
- Problem-Solving: Strong problem-solving skills, with the ability to find effective solutions in a fast-paced environment
Join us at ICG Medical and play a pivotal role in shaping the future of healthcare staffing. If you are a strategic thinker, results-oriented leader, and passionate about making a positive impact in the healthcare industry, we want to hear from you! Apply now to be considered for this exciting opportunity.
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