Senior Product Operations Manager
The Trade DeskSan Francisco, California, United States · Posted 24 days agoDescription
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.
Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.
The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.
What We Are Looking
We are looking for a driven, energetic Senior Product Operations Manager who will be part of a global Product Operations team within our product organization. You’ll partner closely with product, R&D, and the commercial business to ensure we are continuously translating product strategy into clear priorities, aligned execution, and measurable outcomes.
You are a force multiplier for the R&D organization — driving clarity, discipline, transparency, and alignment across product and company leadership. You shift fluently between strategic, operational, and communication flows. You will tune and evolve the systems and rhythms that connect strategy formulation to goals, delivery, and client impact. You drive adoption of standards that enable scalable, data-driven operations, partnering with cross-functional teams to resolve friction and deliver on shared objectives.
You are essential to the successful delivery of great products. You have deep empathy for internal and external customer needs, build scalable feedback mechanisms that weave quantitative and qualitative data into cohesive insights, and translate those insights into prioritized product opportunities that influence roadmaps to drive progress against measurable outcomes.
What You Will Be Doing
You will be focused on contributing to product operating rhythms and amplifying capabilities across the R&D organization. You will help the product organization evolve processes and operate at scale, ensuring that what we develop connects to both customer and business outcomes. You will support Product Ops Leadership in developing and delivering against strategies that tie the team’s work to The Trade Desk’s ability to bring the right products to market.
Responsibilities
Roadmap Ownership & Governance
- Drive end-to-end facilitation of the product roadmap process, including strategy formulation, investment area definition, opportunity sizing, capacity planning, and scenario/tradeoff analysis
- Facilitate formal roadmap presentations to leadership, commercial, and revenue teams to build alignment on strategic priorities, resource allocation, sequencing, and explicit tradeoffs
- Document and socialize roadmap decisions; maintain version control of all roadmap artifacts
- Integrate lifecycle expertise across multiple initiatives, anticipating systemic risks, cross-team dependencies, and cross-platform impacts; shape planning rituals and readiness standards across the organization
Release Readiness & Launch Preparedness
- Own operational readiness strategy for key product features, leveraging release readiness frameworks to drive alignment across multiple product domains
- Anticipate systemic risks, define scalable playbooks, and influence senior stakeholders to ensure enterprise-wide launch preparedness and accountability for upstream and downstream adoption
- Partner with Product and Ops leadership to evolve lifecycle frameworks, improving predictability, quality, and execution consistency
Goal Setting, Measurement & Analytics
- Facilitate regular cadence goal-setting for each product area and PM, ensuring goals ladder to roadmap investment areas and company goals
- Collaborate with Data Science and Analytics partners to translate measurement frameworks into actionable tracking plans; embed defined KPIs in execution workflows and ensure insights drive meaningful adjustments in process and delivery outcomes
- Design frameworks and quality controls used across Product Ops that enable teams to extract signal from noise and link insights to business outcomes
- Monitor progress via structured weekly updates and proactively escalate risks, tradeoffs, slippage, or misalignment to product leadership
Field Feedback & User Advocacy
- Operate the regional intake process to collect structured pain point requests from field teams and route validate, strategically aligned opportunities to PMs for investigation
- Build scalable mechanisms for collecting, synthesizing, and communicating user needs; integrate quantitative and qualitative data into cohesive insights that directly inform roadmap prioritization and feature decisions
- Standardize how requests are documented, categorized, and themed; close the loop with field stakeholders on prioritization and progress
- Champion adoption of user-centered practices within and across teams; drive measurable improvements in customer and product outcomes
Product Ceremonies & Operating Rhythm
- Own agenda design and management for product team meeting cadences: weekly leadership meetings, goal-tracking reviews, and cross-functional alignment sessions
- Establish communication cadences and documentation standards that sustain alignment over time; ensure meetings are purposeful, high-leverage, and tied to current priorities
- Facilitate alignment across multiple leadership groups and initiatives; anticipate friction points, reframe conflicts constructively, and guide teams toward evidence-based decisions
Program, Process & Change Leadership
- Lead complex change initiatives spanning multiple teams; design transition plans, stakeholder communications, and feedback loops to sustain adoption; anticipate resistance and implement strategies that maintain morale and clarity
- Introduce tooling or automation to streamline processes or reduce overhead; partner with leaders to measure impact and drive continuous improvement across teams
- Facilitate collaboration among cross-functional teams and influence decision-making within senior-level audiences; lead execution against recommendations quickly and accurately
- Support psychological safety, team health, and happiness within the product org
About You
Similar jobs
Est. 120,000 USD
The Opportunity We're looking for a Product Manager who is passionate about understanding customer problems, validating opportunities, and leading cross-functional teams to deliver measurable business outcomes. You'll ow…
Est. 125,000 USD
The Opportunity We're looking for a Product Manager who is passionate about understanding customer problems, validating opportunities, and leading cross-functional teams to deliver measurable business outcomes. You'll ow…
Est. 125,000 USD
The Opportunity We're looking for a Product Manager who is passionate about understanding customer problems, validating opportunities, and leading cross-functional teams to deliver measurable business outcomes. You'll ow…
Est. 115,000 USD
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, a…
Overview: We are looking for a Senior Technical Product Manager (TPM) to support delivery across Guidepoint's AI Platform and Data Products initiatives. This role will partner closely with Product, Engineering, Operation…
GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the…
Est. 152,500 USD
About SRS Acquiom SRS Acquiom delivers the smartest way to run a deal™ through a platform and services designed to help deal parties manage complex M&A and loan agency transactions more efficiently. Based in Denver,…
Est. 161,500 USD
About SRS Acquiom SRS Acquiom delivers the smartest way to run a deal™ through a platform and services designed to help deal parties manage complex M&A and loan agency transactions more efficiently. Based in Denver,…
Est. 175,000 USD
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the righ…
Est. 140,000 USD
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the righ…
Est. 80,000 EUR
About Nintex: At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90…
Est. 165,000 USD
WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain cu…
Est. 165,000 USD
Our Mission: 6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential. Our People: People are the heart and soul o…
Est. 125,000 USD
THE POSITIONOur roster has an opening with your name on it FanDuel is looking for a Product Manager to help build the search and AI-assisted bet-building experience at the heart of our sportsbook. This role sits within o…
Est. 85,000 GBP
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. A…
Est. 120,000 USD
About AvePoint: Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to coll…
Est. 120,000 USD
About AvePoint: Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to coll…
Est. 144,000 USD
Our Mission: 6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential. Our People: People are the heart and soul o…
Est. 85,000 USD
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Est. 120,000 USD
About AvePoint: Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to coll…
Est. 140,000 USD
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Est. 80,000 GBP
Lead Marketing Commercialisation Manager – United Kingdom (Remote) About the role Convera is looking for a results-driven Lead Marketing Commercialisation Manager to join our Marketing organization. In this role, you wil…
Est. 55,000 USD
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Est. 140,000 USD
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles…
Est. 200,000 USD
Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experience…
Est. 200,000 USD
C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operat…
Est. 200,000 USD
C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operat…
Est. 165,000 USD
C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operat…
Est. 175,000 USD
C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operat…
Est. 65,000 GBP
About Rimes Rimes provides the Intelligence Fabric for Capital Markets, a trusted data network and intelligence architecture that transforms fragmented data, operations and workflows into decision-grade intelligence. The…