Description
【 About the company 】
At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world.
We are pioneers in the pet tech industry. Our debut product, Furbo - the world's first AIoT treat-tossing pet camera, is the #1 bestseller on Amazon in 15 countries, including the US, UK, and JP and have millions of users in 133 countries. In 2019, we launched an AI-powered subscription service, the Furbo Pet Nanny, which sends smart alerts to our users to notify them to check on the safety of their furbabies when they are home alone. Since the launch of Furbo Pet Nanny, we have saved hundreds of pets' lives and are continuing to innovate and develop new features with our state-of-the-art technology.
The learning curve is steep. But the work is exhilarating. Tomofun is on the cusp of a pet-tech boom and we’re looking for smart, innovative thinkers who aspire to incredible things.
> Know more about us: furbo.com | LinkedIn | Medium Tech Blog
【 About the company 】
Tomofun 是一間國際化的寵物科技新創公司，我們熱愛毛孩和科技，致力於帶給全世界寵物飼主源源不絕的歡樂與創新！
在全球寵物科技業中，Tomofun 是第一家實踐 AIoT 於產品-Furbo 狗狗攝影機的台灣新創。Furbo結合AI、深度學習及雲端大數據，能辨識並分析狗狗行為，讓狗爸媽即使不在家也能隨時隨地瞭解寵物狀態、與寵物互動。2016 年 Furbo 甫進入市場，至今全球已有數十萬使用者、遍布 133 國，位居歐美亞 15 國 Amazon 寵物類別銷售冠軍。2019 年推出「Furbo狗保姆」訂閱制 AI 服務，是已經成功落地的 AI 產品，讓主人隨時知道狗狗動態、目前已成功拯救數百隻狗狗於危險之中！
立足台灣的 Tomofun，至今每年都有超過 200% 的驚人成長！延攬多國菁英，組織扁平、資訊透明的環境，讓每位Tomofuner都是產品的重要推手。想加入 AIoT 智慧時代、不畏挑戰、夢想用能力改變世界的你，Tomofun 是屬於你的舞台！
【 What you'll do 】
- 50%工作任務負責IT Helpdesk，50%負責專案任務(例如:AI Agent/Automation)
- 辦公室會議系統持續優化、個人電腦、行動裝置、作業系統與週邊資訊設備等軟硬體的安裝與故障排除
- 負責辦公室有線以及無限網路環境的維護及問題處理( e.g. 整體網路架構之維護管理與監控、流量控制、安全規劃及問題協調追蹤與排除)
- 提供第二線的 IT Helpdesk 需求及技術支援
- 評估新技術與工具的導入(包含但不限於AI) ・IT Support 業務相關的 SOP 撰寫
【 Who you are 】
- 善於溝通及解決使用者的回饋及需求
- 喜歡研究新技術來優化辦公室 IT 環境
- 具備無線網路架構及管理經驗
- 具備Security專案或導入經驗(例如:ISO27001 audited)
- 無經驗者具備 IT Intern 經驗尤佳
【 Perks 】
- 能於台灣總部與國際化團隊合作，發揮影響力讓世界都看見！
- 和對科技創新充滿熱情的各領域好手一同合作，相處融洽，彼此腦力激盪，創意無限，一起為毛孩家庭努力！
- 任何人都能自由發表自己的想法，享有充滿信任及資訊透明的扁平化組織。
- 每一季舉辦 all-hands meetings，讓全公司成員都能得到關於公司目標、決策的最新資訊，並且開放大家互相交流給予回饋或提問。
- 在Tomofun每天都可以帶你的寵物來上班，讓你們時時刻刻都在一起，毛小孩們永遠不寂寞。
- Tomofun長久以來專注社會公益議題，公司不定期有志工日和服務計畫，歡迎在工作之餘，也可以與我們一同讓世界更好。
- 各種豐富的社團活動，與志同道合的Tomofuners一起培養多元興趣、促進彼此交流。
- 永遠都滿到不行的零食櫃，冰箱飲料、點心無限量供應！
- 舒適又具創意的工作環境，像家一樣溫馨自在。
- 每兩週皆有下午茶日與每月慶生會，各種台北知名下午茶甜點免排隊送到你桌上！
【 Benefits 】
- 彈性休假制度，認真工作也要用力玩樂！
- 彈性上下班制度，你可以依照自己的作息彈性調配，每週可以申請居家辦公 (WFH) 一天。
- 每年正職員工皆享有年度健康檢查，不只照顧你的頭腦也照顧你的身體。
- 年度寵物健檢補助，我們和你一樣在意毛孩的健康！
- 每週毛孩美容服務，讓你不再擔心沒空帶寶貝洗香香～
- 正職員工贈送兩台 Furbo 寵物攝影機！
- 每位員工都是Tomofun的珍貴資產，各個面向的內部工作坊及外部訓練補助，讓你在各階段都能與我們一同成長。
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【 About the company 】 At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. We are pioneers in the pet tech industry. Our debut product, Furbo - the world's f…
【 About the company 】 At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. We are pioneers in the pet tech industry. Our debut product, Furbo - the world's f…
【 About the company 】 At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. We are pioneers in the pet tech industry. Our debut product, Furbo - the world's f…
【 About the company 】 At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. We are pioneers in the pet tech industry. Our debut product, Furbo - the world's f…
【 About the company 】 At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. We are pioneers in the pet tech industry. Our debut product, Furbo - the world's f…
【 About the company 】 At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. We are pioneers in the pet tech industry. Our debut product, Furbo - the world's f…
【 About the company 】 At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. We are pioneers in the pet tech industry. Our debut product, Furbo - the world's f…
【 About the company 】 At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. We are pioneers in the pet tech industry. Our debut product, Furbo - the world's f…
【 About the company 】 At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. We are pioneers in the pet tech industry. Our debut product, Furbo - the world's f…
【 About the company 】 At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. We are pioneers in the pet tech industry. Our debut product, Furbo - the world's f…
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