Head of AI

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

The Role

As Head of AI, you will lead Prezzee’s enterprise-wide AI transformation, shaping how we harness AI to create meaningful business value today while building the foundations for future innovation, including AI-enabled and agent-driven commerce.

This is a hands-on role. You will own and orchestrate Prezzee’s end-to-end AI agenda, from strategy and prioritisation through to execution, adoption and measurable ROI.

Reporting to the Chief Product Officer and partnering closely with leaders and teams across the business, as well as key enterprise partners, you will identify and prioritise the highest-value opportunities for AI. You’ll ensure initiatives are aligned to our strategic priorities, designed to scale across the organisation and deliver tangible outcomes for our customers, partners and business.

What You’ll Be Doing

• Shape and execute the AI roadmap, aligning it to business priorities across growth, product and operations
• Drive measurable business impact from AI initiatives, including revenue growth, improved customer experience and more efficient internal operations
• Build and strengthen partnerships with leading AI providers such as Google, AWS and Anthropic to accelerate capability and innovation
• Establish and evolve AI governance, security and responsible AI frameworks in collaboration with InfoSec
• Partner with Data and Architecture teams to ensure strong foundations and delivery readiness
• Shape Prezzee’s future in AI-driven and agent-enabled commerce
• Champion and deliver a workforce AI literacy program, empowering teams to work smarter and more effectively with AI
• Provide clear and transparent reporting on progress, risks and ROI to senior stakeholders

What You’ll Bring

• Proven experience leading large-scale AI, data and/or digital transformation programs
• A combination of transformation leadership and strong knowledge of AI and Data, spanning AI-native applications, data platforms and use case delivery
• The ability to translate strategy into clear, executable plans and initiatives, with a strong focus on measurable outcomes
• Experience managing strategic technology partnerships and engaging internal stakeholders at all levels, with strong influencing skills
• The ability to bring clarity to ambiguous problems, acting as the linking pin between technical and business teams
• A builder mindset, comfortable balancing vision with hands-on execution and a clear focus on quality, security and doing things the right way
• An understanding of e-commerce, payments and transactional systems is preferred

Why Join Us?

Prezzee has been recognised as Foundry’s Computerworld 2024 and 2025 Best Places to Work in IT, reflecting our commitment to innovation, inclusion and creating an environment where people can do their best work.

We are a global team united by our values: Give openness, Give greatness, Give magic, Give a damn and Give ingenuity.

At Prezzee, you’ll be part of a company actively shaping the future of digital gifting — and now, the future of AI-driven commerce. This is an opportunity to make a real impact at scale, helping shape how AI transforms both our business and the experiences we create for our customers.

What We Offer

• Prezzeeversary Leave – An extra day of annual leave for each year you’re with us
• BirthYay Leave – Celebrate you with a paid day off during your birthday month
• Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs
• ClassPass Membership – Fully covered monthly credits for fitness, wellness and beauty
• Office Allowance – A one-time payment to upgrade your office setup
• Flexible Work Perks – Flex your hours, take Culture Swap Days and work from anywhere for 30 days a year
• Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards, just for being part of the team
• Wellbeing Support – Access to mental, social, financial and physical wellbeing support via Telus
• Learning & Development – Grow your career through LinkedIn Learning, job shadowing, industry programs and Lunch & Learn sessions
• Employee Resource Groups – Be an advocate or ally and foster belonging through groups such as EmpowHer and Pride
• Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers

At Prezzee, you’ll be part of a company that is actively shaping the future of digital gifting—and now, the future of AI-driven commerce. This is your opportunity to make a real impact at scale.

We Offer:

• Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
• BirthYay Leave – Celebrate you with a paid day off during your birthday month.
• Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
• ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
• Office Allowance – One-time payment to upgrade your office setup.
• Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
• Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
• Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
• Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
• Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
• Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.
  
  

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.